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Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

Access is Still Pretty Good

At all the shows, it is cloud this and cloud that - a bunch of doom and gloom on legacy telecom....

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Mobile fax? Why do you need that?

Fax is an enduring technology. While you may think that fax is declining, some reports show that the market is actually...

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We ask the experts: How can exceptional QoE be achieved in VoLTE networks?

By: Jean Jones, Director, Wireless Marketing, Alcatel-Lucent

What does voice over LTE (VoLTE) offer your subscribers? Better voice quality, including HD voice. Rich communications with messaging and video. And whatever inventive applications you choose to introduce. In other words, VoLTE can provide a superior quality of experience (QoE) for subscribers and give you a competitive edge — particularly when your service operates at its best. 

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In my last blog[CCE1] , our experts explained why an end-to-end strategy is the key to maintaining peak VoLTE performance. Now we’ll look at how this strategy gets put into practice to optimize real-world service offerings. The information here is based on interviews with Luis Venerio who works with our VoLTE Readiness Services team. And his observations come straight from his experience on VoLTE deployments that serve millions of subscribers.

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Wearable Tech Expo 2014 Kicking off in NYC

My team is at the Jacob Javits Center setting up for Wearable Tech Expo 2014 which will take place Wednesday and Thursday...

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When Does WebRTC Need a Media Server? Reason #7

Tsahi Levent-Levi’s white paper, “Seven Reasons for WebRTC Server-Side Processing,” details a variety of WebRTC-related scenarios that necessitate a media server....

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How signaling spikes affect networks: 3 real-world examples

By: Josee Loudiadis, Director of Network Intelligence, Alcatel-Lucent

Data and signaling growth are usually good news for network operators, since growth often translates into higher revenues. But when growth is averaged over a month or quarter, the daily highs and lows of network activity are smoothed out. And signaling spikes remain hidden within the averages. These spikes can overwhelm available signaling capacity, which impairs the customer experience, as well as the operator’s reputation.

What happens when a spike occurs? Typically, a CPU Overload alarm appears on various mobile nodes. And the Network Operations Center (NOC) immediately starts praying that the burst is short-lived and doesn’t go over maximum peak-rate capacity. Because when that happens, all consumers are denied service access. Then, the process of identifying the source of the problem begins. This can be arduous, because it often involves applications completely out of NOC control. And the issue can’t be resolved easily without solid network analytics that enables engagement with application and device developers.

That’s the reason signaling information is a crucial part of the Alcatel-Lucent Mobile Apps Rankings report and why LTE World 2014 devotes an entire pre-conference day to the topic. It’s also why this blog offers a closer look at how some real-world disruptive signaling spikes got started — and were finally resolved.

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The Expanding Channel Programs

Not only do I see more cloud service providers looking to the channel for sales, I see other channel programs expanding....

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AT&T Taking a Leap

July 15, 2013

Bloomberg reported over the weekend that AT&T was going to buy Leap Wireless - for the spectrum of course - for about $1.2B.

"San Diego-based Leap also has $2.8 billion in net debt." Which will be added to AT&T's already massive debt load of $74 Billion in debt

VZW and AT&T are in spectrum hording mode. Most of the postpaid crowd (contracts) buy smartphones and use tablets on family plans.

What to Do About Barnes & Noble?

July 9, 2013

Barnes & Noble is in decline. Best Buy and JC Penney's and Sears/K-Mart too. I don't think that it is just about brick-and-mortar. I think it is about strategy and pivots.

1099 vs w2 is Value Versus Time

July 8, 2013

First, I want to say that there is a big difference between a 1099 contractor and a W-2 employee. That I will explain here with help from the IRS publications. Then I will posit that today, when we hire skills, we are hiring not for time but for the value or the outcome. Management just hasn't caught up yet.

Cellco Networks Congested

July 8, 2013

You know how everyone makes fun of ATT's congested cellular network? Well, according to Bloomberg, VZW is having the same issue.

Verizon Wireless is America's most heavily used mobile-phone carrier, with 93 million monthly subscribers (second-place AT&T (T) has 71 million). The telecom has continued to attract more new customers than its biggest rivals in recent quarters with ad campaigns that boast about its network's speed.

Different Channel Partners Means Varying Obstacles

June 30, 2013

Whether I am working with an ITSP (Hosted VoIP provider) or a cloud video conferencing company, the one thing I can count on is that the channel partners will all have different business models.

You can put them in buckets generally, but the fact is that each business model is a different problem or obstacle.

The telecom channel is based on the agent model. Sell our stuff, we pay you a commission, we bill and support the client.

1K of Space

June 30, 2013

A Brand is a 1K memory slot in a brain. It is the accumulation of everything they know, heard, experienced, think about your company, product, services, employees.

Sometimes that 1K is empty. Sometimes that 1K is full.

Channel Sales Enablement: Part 2

June 30, 2013

Every channel wants a lot of feet on the street. I just saw a master agent in New England with 160 providers in its catalog. It isn't unusual for a master agent (pick any of the big ones) to have 100 providers on its roster. Let's examine that.

What's the Deal with WebRTC?

June 27, 2013

Day 3 at WebRTC Expo and for the most part everyone is still asking the monetization question. How will we monetize WebRTC? Well, you won't.

WebRTC is just a tool; it is a programming package like HTML5.

So You Want an A Team

June 24, 2013

Lots of talk about hiring A Players. Companies have extensive lists of requirements now for every position - to the point that the candidate doesn't exist in real life.

Let's try to remember that many of the talents, skills and even positions available today did not exist even 7 years ago!

That said, you realize that to build an A Team, you have to become a coach and manager?

Musical Chairs Won't Ungum the Works

June 24, 2013

There are always personnel changes but lately it looks like it has accelerated.

Level3 and its channel head, Mike Jerich, parted company.

MegaPath and its channel head, Eric Beller, parted company. Beller is at Sandler Partners.

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