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Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

Fascinating WebRTC Demos from WebRTC Expo

WebRTC has been described as the most disruptive communications technology of the decade. It has also been described as overhyped. Well, I...

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Restoration Hardware's E-commerce Fighting Formula

A Tasteful Blend of Starbucks and Apple Retail Experiences designed to make customers fall in loveApple has the most valuable retail real...

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Thoughts on ThinkGeek Customer Service

I’m on the phone with ThinkGeek because I purchased something which they shipped incorrectly. I tried email and didn’t get a...

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The Interworking Function (IWF) part of the Diameter Signaling Controller (DSC) now takes center stage

Diameter Signaling Controllers (DSCs) are the general term used to describe products that enable load balancing and scaling of Diameter signaling...

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New T-Mobile Pay as You Go LTE Pricing Changes Everything

Until recently, if you wanted a real data plan on a major carrier while using your cell phone, you were forced...

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How Sony May be Fighting to Unleak its Information

The recent attack on Sony Pictures Entertainment is about as scary as it gets as emails which insulted the company’s hired talent...

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4 Tips for the Busy Executive

I have a couple of prospective clients that keep delaying projects. One really wants to do the project but the people...

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Channel Sales Enablement Part 5

October 8, 2013

I have an interest in Growth Hacking, making a company grow by acquiring users, customers or revenue. The problem I usually face is that in channel sales, the number of agents is not a viable metric.

The Channel looks at it as the more feet on the street we have, the better sales will be. NO!

TWC Surprises Everyone by Buying DukeNet

October 7, 2013

TW Cable surprised everyone by buying DukeNet for $600 million in cash to gain access to the 8,700 mile fiber network which will help TWC hit more businesses.

All cablecos realize that growth will come from the business market. The consumer side - long the hallmark of cable - is declining. Cord cutting has reached 9% of households.

FCC Telemarketing Rules Change

October 7, 2013

Bloomberg has an article making it sound like US businesses are paying through the nose for violating the Do Not Call list.

The FCC has added rules to make it harder to call people on the DNC list. Why is that a problem?

"(1) the requirement that prior to placing calls businesses obtain written -- not oral -- consent, and (2) the elimination of the "established business relationship" defense for certain calls to residential phone lines."

The FTTH Expo in Tampa

October 5, 2013

RingCentral IPO and Other Activity

October 2, 2013

The US dollar isn't worth what it used to be. Twitter has an IPO filed that estimates the value at almost $13B. Twitter is still growing and on target for $1B in revenue but is losing about $110-$150 million per year. Co-founders Evan Stone and Noah Glass do not own any stock in the company.

No More TDM

October 2, 2013

In an effort to speed up the adoption of IP-based voice services (like SIP trunks and VoIP), AT&T has stopped compensating Agents for TDM. No more POTS lines or PRI's, folks.

It's funny that this happens now because I have been trying to get an order in for 3 weeks for a PRI in rural Texas. It only took 3 weeks for SBC's division of AT&T to say, "We can't port those numbers.

Big Data is Big Smoke

October 1, 2013

Over 10 years ago, a grocery chain in the Northeast, Stop & Shop, launched the customer loyalty or savings card. You know that card you need to swipe to get the advertised savings. After a couple of years they pulled the card for three reasons: one, the customers weren't happy with it; two, state law required the store to give everyone the savings anyway (if they asked for it); and three, they weren't getting a return on the data.

We didn't have Big data back then.

Senate Working on New Shield Law

September 26, 2013

Since journalism, newspapers and media companies have morphed in the last 5 years, it might be time to write another shield law. I mean, it isn't like that First Amendment to the US Constitution would cover that. (If we haven't destroyed the Bill of Rights beyond recognition already.)

"On Sept. 12, the Senate Judiciary Committee approved just such a bill by a 13 to 5 vote. The Free Flow of Information Act would shield anyone associated or once associated with a news-gathering operation -- including freelancers, student reporters and bloggers -- who is working with the intent to convey information on important matters to the public." [Benton]

"The shield bill, which is called the "Free Flow of Information Act," would create a new federal privilege for reporters to protect confidential sources," according to Benton.

Comcast and Synnex Equals Added Value

September 26, 2013

I hear all the time how Agents don't "Add Value". Curiously, they never explain what that "added value" is supposed to be. Agents get paid to sell your stuff, isn't that value enough?

Even more curious, carriers think VARs will add value - again without expressing what that value will be.

The FCC is Busy (Part 2)

September 25, 2013

Top stories at the FCC, where there seems to be a lot of activity lately.

The FCC's Wireline Competition Bureau clarified the rules for data collection for Special Access circuits. WC Docket No. 05-25 Report and Order is out.

Susan Crawford writes, "The giant companies that sell access to the Internet are working on multiple fronts to ensure that no regulator has any real authority over them." She is talking about the last 2 RBOCs - AT&T and Verizon, although VZ is the one making the most noise with its lawsuit against the FCC.

"The Obama administration has filed a petition with the Federal Communications Commission asking that all wireless carriers be required to unlock all mobile devices," reports many sources.

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