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Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

Thoughts on the Industry Right Now

All the forecasts: have any of them been accurate? Or is it just a way to sell reports? If it is,...

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Hosted PBX Sales Increasing

Blame some of it on the TDM-to-IP transition, but a lot of the reason that Hosted PBX sales are increasing is...

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Intel Buys Way into Tablets While $99 may be Microsoft Sweet Spot

Intel recently reported earnings and the takeaway is the company is going to focus more on Android and ramp up subsidies to...

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Why the Fax Isn't As Outdated As You Think

I wrote a blog about faxing a few months ago and got an overwhelming response. Got some comments via email and...

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Camera-Phone Opportunity Exists for Samsung

There exists an opportunity for a superior camera with 10x or greater zoom coupled with the traditional things we are used to...

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Tomorrow is Purchase Google Glass Day!

If you are a wearable tech fan, tomorrow is a big day as you will finally be able to (if you are...

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The Secret Value of VoLTE

By Ed Elkin, Director, IP Platforms Marketing, Alcatel-Lucent 

At Mobile World Congress, I discovered that many network providers still aren’t aware of the broader business values of voice over LTE (VoLTE).  Most knew it readily includes HD voice for clearer calls and reduced background noise, which lets you feel like you’re standing right next to the other person. Most didn’t realize that, in unexpected ways, VoLTE helps them earn more money and increase efficiency.

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Networking Tips for the Next Trade Show

January 16, 2013

With ITEXPO fast approaching (Jan. 28th in Miami Beach), here are some tips for a successful trade show.

Are you working a booth? If so, what's your goal? How will you attain it?

Nutty News Monday

January 7, 2013

The list of the worst CEO's of 2012 is out. How is it possible that there are no telecom CEO's on that list?

FiberLight is planting another 4,500 miles of dark fiber in Texas. Look out Alpheus.

Am I Selling Cloud?

January 7, 2013

I signed up as the first agent for Broadsoft's second customer in 2003. They were unprepared to sell via the channel, and even less prepared to market their offering in general.

In 2005, I signed up as an agent for another Broadsoft shop. It was a wholesale offering for service providers.

The War on Privacy

January 7, 2013

What are the F-Agencies doing about privacy? Nothing.

Facebook was caught following users' every movement on the web. If Facebook is open in a tab, it is tracking you - even movements in other browser tabs!

The US VoIP Report

January 4, 2013

I see a lot of reports about the telecom space. This one by E&Y sums up the industry in 2012: "Many established players are looking for new ways to cater to consumers and enterprises by buying capability in new areas." That accounts for not just a bunch of the M&A but also strategic partnerships taking place.

VoIP in the US: Market Research Report states that consumer VoIP is flat, but cable voice (VoIP) and cellular voice (also VoIP) are growth markets -- but both are primarily consumer. ???

We Start the Year With Mergers

January 2, 2013

Two Tampa companies merge "to create a Hybrid SuperVAR" (whatever that is). Vology acquired Bayshore Technologies. Vology is a hardware reseller. Bayshore Tech is systems integrator and will provide professional services for the combined company.

Captive Audience: The Telecom Industry & Monopoly Power

December 31, 2012

Three Quick Thoughts on the Economy

December 31, 2012

Fiscal Cliff (or whatever dreaded scenario that Congress is creating to profit from personally) is just one more emergency to keep the American public in check panic mode. Meanwhile, Congress got a raise.

This brings me to point 2: the top earners keep earning more money but the middle class remains flat.

Recently, I was part of a group in Tampa opposing tax dollars to bring in another big box retailer.

It Starts With On-Boarding

December 28, 2012

Whether it is a new partner, a new employee or a new customer, the on-boarding is the most important step that you can take.

For an employee, at arrival, there should be a workspace, gear and guidance waiting.

For a customer, on-boarding is the process by which you ensure that the customer not only understands the changes that your services - Hosted PBX, backup, MDM, cloud services - will have on their daily work experience, but has options for learning how to use it - like manuals, videos and more.

I have seen where customers would leave a Hosted PBX vendor due to poor on-boarding - more precisely because the customer didn't get to leverage the service enough to make it worthwhile keeping.

Will 2013 Be the Year of the Broker?

December 27, 2012

As carriers add cloud services, we find that a majority offer the same stuff. DUH! That happens with everything in telecom - Integrated T1, Metro E, EoC, Hosted Exchange, SIP Trunking, yadda yadda.

As we enter an era of cloud and social media, I find that most of the service providers are still not branding.

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