Peter : On Rad's Radar?
Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

Boingo, GigSky, XCom: Why my Europe Connectivity was Awesome

A while back, I had a chance to go to MWC (news and analysis) in Barcelona, Spain and like many of you...

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WebRTC Disruption is Reaching IMS and Catching the 3GPP's Attention, But Where is eMRF?

The 3rd Generation Partnership Project (3GPP), the uniting body of telecom standard development organizations, has taken notice of WebRTC. And that...

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This is How You Do Social Media!

I received a surprise package at my doorstep today from Bright House. It seems that my tweeting about the Tampa Bay...

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The Wearable Tech Futures

Amid all the noise about the growing Internet of Things market comes the announcement that Nike is disbanding its FuelBand team....

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Why Pivot?

In business, a pivot is a strategy change (especially in Lean Startup processes). When you look at brick-and-mortar companies like RadioShack,...

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Thoughts on the Industry Right Now

All the forecasts: have any of them been accurate? Or is it just a way to sell reports? If it is,...

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Hosted PBX Sales Increasing

Blame some of it on the TDM-to-IP transition, but a lot of the reason that Hosted PBX sales are increasing is...

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Captive Audience: The Telecom Industry & Monopoly Power

December 31, 2012

Three Quick Thoughts on the Economy

December 31, 2012

Fiscal Cliff (or whatever dreaded scenario that Congress is creating to profit from personally) is just one more emergency to keep the American public in check panic mode. Meanwhile, Congress got a raise.

This brings me to point 2: the top earners keep earning more money but the middle class remains flat.

Recently, I was part of a group in Tampa opposing tax dollars to bring in another big box retailer.

It Starts With On-Boarding

December 28, 2012

Whether it is a new partner, a new employee or a new customer, the on-boarding is the most important step that you can take.

For an employee, at arrival, there should be a workspace, gear and guidance waiting.

For a customer, on-boarding is the process by which you ensure that the customer not only understands the changes that your services - Hosted PBX, backup, MDM, cloud services - will have on their daily work experience, but has options for learning how to use it - like manuals, videos and more.

I have seen where customers would leave a Hosted PBX vendor due to poor on-boarding - more precisely because the customer didn't get to leverage the service enough to make it worthwhile keeping.

Will 2013 Be the Year of the Broker?

December 27, 2012

As carriers add cloud services, we find that a majority offer the same stuff. DUH! That happens with everything in telecom - Integrated T1, Metro E, EoC, Hosted Exchange, SIP Trunking, yadda yadda.

As we enter an era of cloud and social media, I find that most of the service providers are still not branding.

Last Merger of 2012 - Maybe

December 27, 2012

Sidera is merging with Lightower - to compete more effectively with the RBOCs, according to IBT.

The merger is being done by Berkshire Partners, a VC firm with no connection to Bershire Hathaway. It is a $2.2B deal. Both Lightower and Sidera are owned by VC's.

Blunt Advice About Cloud for the Channel

December 21, 2012

I write often about how Agents need to be selling Cloud services for 3 reasons:

The industry is swinging to cloud as the main revenue source since the PSTN is closing and thus access to copper.

The idea of the Office is migrating to mobile, which is the number one reason for cloud services - access anywhere.

More and more businesses have to do more with less people.

Everyone Uses Conferencing

December 19, 2012

Predictions for 2013

December 19, 2012

CenturyLink Biz has an ebook out with predictions for 2013 and beyond. M2M, mobility, cloud - all just mind blowing stuff . It's prediction time obviously. Let me say that 2013 can go a couple of ways - DC gets its collective act together to improve the financial situation or it doesn't.

A Little Bit of Tuesday News

December 18, 2012

365 Main returns to the data center space with its completed $75 million acquisition of 16 data centers, in the US from Equinix. Some Equinix execs came along with the acquisition. The data centers - located in Buffalo, Chicago, Cleveland, Dallas, Detroit, Indianapolis, Nashville, New York, Philadelphia, Phoenix, Pittsburg, San Jose, Seattle, St. Louis, Tampa and Washington D.C. - seem like the former Switch & Data facilities.

2 Small Acquisitions

December 14, 2012

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