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| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

How Nuance is Powering the Voice Economy

It's no secret that voice interfaces have become one of the most successful product categories in recent years. With the price point...

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FCC and FTC Co-Host April 23rd Expo on Robocall Blocking

The Federal Communications Commission (FCC) and the Federal Trade Commission (FTC) will host a Stop Illegal Robocalls Expo on Monday, April...

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Why Not Move to Cloud Fax?

  The last couple of weeks I explored the topic of SIP Trunking.   One of the benefits I discussed is that cloud...

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Jabra Responds To Evolving Workplace with Engage 65, 75

After exhausting interviews with 400 call center professionals and IT administrators, Jabra set out to design headsets for the evolving workplace. Respondents...

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CounterPath Now does Collaboration

President and CEO Donovan JonesYears before it was fashionable, CounterPath had a soft-client, allowing an app to give mobile devices compatibility with...

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Kollective Improves Network Performance via P2P Technology

Enterprise network congestion on continues to be a problem as software updates and files continue to grow in size. Add to these challenges,...

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Could Scheduling Logins Make us Safer?

Hackers are relentless. Today it was discovered the Consumer Financial Protection Bureau (CFPB) suffered at least 240 data breaches and another 800 suspected...

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The B&N Lesson

December 15, 2015

Reading this blog post this morning from author and former Green Beret, Bob Mayer (who also teaches writers and publishes writers) about the troubles of B&N got me thinking - and writing this post.

It is interesting to me that music learned the lesson of digital disruption first but no one else even considered that it could happen to them. Next came movies, newspapers and the book industry.

The book publishing industry has been in a war with Amazon for the last three years.

Lessons from the NGC15

December 10, 2015

At the NextGen Cloud Expo yesterday, Tony Hawk was the featured keynote. Not exactly a prized speaker, he did have interesting vignettes about his life. He kept doing the skate-boarding thing even when he was broke and making no money at it. It was his passion - and he eventually made the big payday.

The Channel Nepotism

December 9, 2015

At NextGen Cloud Expo (what is the nextgen cloud?), we were talking about all of the musical chairs in the channel programs in 2015. So many. Maybe you noticed the changes, but more likely you probably noticed the pattern.

The pattern is that a channel executive moves to a new company and he takes his cronies with him.

Non-competitive Broadband

December 8, 2015

The FCC defines broadband at 25 Mbps by 3 Mbps. At that speed, most Americans have one choice: cable!

How funny is it that telcos had DSL in the Lab in the late 1960s and didn't roll it out until Covad, Northpoint and Rhythms basically forced their hand. They then pushed all 3 into bankruptcy to be the sole high speed Internet providers -- except for a smattering of independent ISPs that they would kill off later.

Host.Net CEO Retires

December 4, 2015

I remember back when it was BroadbandOne, founded in 1996 and mainly sold bandwidth nationally. Then the company bought WV Fiber. Then it became Host.Net with a pretty impressive data center in Boca Raton, Florida. A lot has happened - and now CEO Jeffrey Davis is retiring.

RAD Rant on Channel Marketing

December 1, 2015

The Butterfly Effect of Cord Cutting

November 30, 2015

Cord cutting is real. It is affecting more than just the cablecos.

The cablecos realize that they have to switch to broadband, voice and other product lines to counter the revenue loss from TV. CableOne CEO, Tom Might, gave a presentation at Wells Fargo that follows a speech he gave a year prior.

News Tidbits Part 2923

November 30, 2015

A lot of lit tidbits popping up. If you follow me on twitter, then you may have seen some of this already.

Cyber Monday crashed Target.com, but Tom Peters' fans crashed dropbox. Tom Peters put out an email to subscribers this morning with links to 14 chapters of Tom's top topics including Excellence, Execution and more.

A Little Channel Conflict

November 24, 2015

I know this happens but I have never seen it in print. Channel Conflict is a big issue. It is basically the conflict between the direct sales team and the indirect sales team. This conflict is so bad that some programs allow for teaming - that is when the channel partner works with a direct salesperson of the carrier and they both get credit/compensated for a sale.

The Move Into Canada

November 24, 2015

RingCentral has a deal in place with TELUS, a telecom company like AT&T in Canada. 8x8 has had its Virtual Office suite in Canada since 2013. Today, Zayo announced that they were buying Allstream, a division of MTS in Canada. Allstream has a 35,000 km fibre-optic network and provides communications services to enterprise clients including the Canadian government.

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