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Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

Fascinating WebRTC Demos from WebRTC Expo

WebRTC has been described as the most disruptive communications technology of the decade. It has also been described as overhyped. Well, I...

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Restoration Hardware's E-commerce Fighting Formula

A Tasteful Blend of Starbucks and Apple Retail Experiences designed to make customers fall in loveApple has the most valuable retail real...

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Thoughts on ThinkGeek Customer Service

I’m on the phone with ThinkGeek because I purchased something which they shipped incorrectly. I tried email and didn’t get a...

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The Interworking Function (IWF) part of the Diameter Signaling Controller (DSC) now takes center stage

Diameter Signaling Controllers (DSCs) are the general term used to describe products that enable load balancing and scaling of Diameter signaling...

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New T-Mobile Pay as You Go LTE Pricing Changes Everything

Until recently, if you wanted a real data plan on a major carrier while using your cell phone, you were forced...

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How Sony May be Fighting to Unleak its Information

The recent attack on Sony Pictures Entertainment is about as scary as it gets as emails which insulted the company’s hired talent...

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4 Tips for the Busy Executive

I have a couple of prospective clients that keep delaying projects. One really wants to do the project but the people...

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Convergence is Upon Us

August 11, 2013

For years we talked about converging voice and data. Now that most voice traffic is VoIP riding on data networks (cellular, broadband, T1, MPLS, etc.), we can say Converged. But there is another convergence happening - the world of telco and IT. CompTIA, Cloud Services Community and other groups are working hard to get VARs to either become telecom agents or work with them.

One Good Reason for CRM

August 11, 2013

The Snowden Effect (on Business)

August 9, 2013

TechCrunch has two articles about two email hosting providers who have shut down their business. Lavabit was the email service for Snowden, the NSA whistleblower. After government intervention, the owner shut down.

The owner left this note:

This experience has taught me one very important lesson: without congressional action or a strong judicial precedent, I would _strongly_ recommend against anyone trusting their private data to a company with physical ties to the United States.

Silent Circle shut down their email operations because they didn't want to deal with the USG (3 letters that represent all the 3 letter agencies in the US).

The Lottery Mentality

August 9, 2013

"Girls star and generational lighting rod Lena Dunham made her big debut in New York City politics yesterday," according to the MIami New Times.

""Recent college graduates, she said, are 'struggling to find jobs and pay the rent and if they struggle for too long, they're leaving New York' for other cities, 'even Tampa,'" reports Capital NY on Dunham's remarks."

In Tampa Bay, there is always someone squawking about how to build a startup community, a Creative City, or how to get people to stay. Then I find out that just about every county in the US is facing the same dilemma. Strange, right?

The ITEXPO Preview

August 9, 2013

Video is Going to be Big

August 7, 2013

Cisco did a survey of young execs. They predict video will be big. You'll see.

"A global study announced today by Cisco revealed that the majority of these next-generation executives intend to depend heavily upon business-class video to connect with their teams, colleagues, suppliers, customers and prospects, as well as to help their businesses deliver new products and services."

"The 2013 Cisco Global Young Executives' Video Attitudes Survey gives insight into what management-track leaders aged 34 and under think about business-class video": "Three out of five young executives say they will rely more heavily on business-class video during the next five to 10 years." <-- in the next 5 years!

Channel Sales Enablement Part 4: Obstacles

August 7, 2013

When performing channel sales enablement, there are often obstacles. Here is a look at a few of the obstacles.

The Product Manager can be a help or a hindrance. Success of the product depends upon sales, but sometimes control of the product gets in the way of sales.

A Look at Some Numbers

August 7, 2013

A look at the results from a few companies.

EarthLink announced 2Q2013 Results: Revenues for 2Q2013 is $313.4 million, "which is net of $1.9 million of revenues reclassified to Discontinued Operations." CFO speak. Besides good revenue numbers, EarthLink made the Talking Cloud 100 list, as one of the fastest growing MSPs!

"EarthLink's Retail growth business, which includes MPLS, Hosted VoIP and IT Services, reached an approximate $157 million annualized revenue run rate in the second quarter of 2013." They now look at Wholesale of MPLS, VoIP and IT as Growth Products.

The 5 Things That make a Conference Great

August 2, 2013

I am a co-organizer for two big events per year in Tampa - BarCamp Tampa Bay and IGNITE Tampa. I attend at least 10 conferences per year. There are 5 things that are required to make a conference great.

The Venue.

Sales Fools

July 31, 2013

Tuesday night I was asked about what I teach when I am doing sales training. I said that the one foundation to sales is emotion. People buy to get rid of pain most of the time. A small portion of the time they buy for pleasure.

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