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| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

VoLTE Versus WebRTC: I didn't know it was a battle

When I talk to customers, they often ask about how WebRTC compares to voice over LTE (VoLTE), and which technology “will...

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These 3 Do Everything Together

At a few shows, including the latest ITEXPO, the 3 big cablecos - TWC, Comcast and Charter - share a booth....

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Modems? In This Day and Age?

Not so many years ago, the only way to connect to the Internet was via a modem. You would use your...

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How to Speed Small Cell Site Acquisition on a Large Scale

By: Jean Jones, Director, Wireless Marketing, Alcatel-Lucent

Outdoor small cells are now widely recognized as a great solution for expanding mobile capacity and coverage. And their use is expected to grow sevenfold by 2018.[1] So here’s the next big question: How can you put these cells where they’re needed, faster and at lower cost?

Maybe you’ve already encountered deployment issues, including difficulties with small cell site acquisition. According to an Informa Telecoms & Media survey, nearly 60% of mobile operators say that deployment problems are their biggest small cell challenge.[2] In other words, operators’ top concerns are not about small cell technologies or products. Instead, they’re about the practical aspects of getting these cells up and running on light posts, utility poles, bus stops, buildings and other street locations.

This blog looks at a collaborative approach that makes these deployment processes faster and easier. Alcatel-Lucent adopted these methods for our Metro Cell Express Site Certification Program. And we’re discussing them here, because this business model earned a top award in the small cell innovation leadership category.

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HumansFirst ColdSmoke Lets You Buy with your Smartphone

While speech-technology has come a long way, we still haven’t entered the world of Star Trek reruns where the computer can do...

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Structural Separation via REIT Equals Zero Taxes

Windstream got the endorsement of the IRS to transfer their assets - copper and fiber plant - to a REIT and...

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Connected Cars as an Everyday Lifestyle

By: Ellis Lindsay, General Manager, Customer Experience Solutions, Alcatel-Lucent 

I drive to work and back home in my car every day. I tune in to a radio station for traffic news and upcoming events nearby. Like many of you I’m sure, this is a typical everyday activity. And like never before, we are connected to our home, our families, our phones, our work and our friends in a network that seems to be always on. Shouldn’t we be in a lifestyle where we are consistently connected to the everyday activities in our lives? Well, let me introduce you to the world of Connected Cars. Full Story »

It's All About the Customer

March 11, 2013

Monday Motivation

March 11, 2013

Complexities of Change

March 7, 2013

Nothing happens in a vacuum. Think about how many departments an order has to touch:

From the customer to the agent to the Channel Manager to the Ordering desk to Provisioning to Engineering to Deployment to the install tech to the router config to the LNP and 911.

In many companies - even small ones of 90 employees - these departments are silos.

Transitioning to Cloud is Hard

March 7, 2013

Making the business decision to migrate to offering cloud services is hard.

It is also expensive. The capital expenditure for data center equipment, services, software, routers, SANs, backup, bandwidth, licensing, etc. is only the beginning.

Sunset

March 6, 2013

We are watching the sunset of many things in telecom. The PSTN, growth, innovation, copper plant.

While there is much change going on in the industry, a lot hasn't changed.

VZ just pumped almost $350M into its Florida wireline infrastructure.

The TCA Has a New Board

February 27, 2013

This was my last TCA Channel Chief Summit. Five years after co-founding this non-profit trade association for channel partners with Dany Bouchedid of COLOTRAQ, Ian Kieninger of AVANT (but then at CDW) and quite a few others, the last of the founders leave the Board. We left it in capable hands with Jeff Ponts of Datatel as president and Dave Wallace of Aligned taking my VP slot. Black Box, CDW and PCG are all new faces on the Board who seem eager to take TCA to the next level - and they have Mark from WTG to help them, as WTG, since Vince Bradley helped found TCA, has been a big proponent of TCA (and it shows.

Are You Channel Ready?

February 27, 2013

I am at Channel Partners Expo in Vegas (speaking tomorrow at 9 AM). It is all about cloud and the channel here. It makes me ask: Are you Channel Ready?

Do you have a service offering that is channel ready?

Are the Telcos in Trouble?

February 26, 2013

It seems that the big cable coalition - Comcast, Cox, Cablevision, Charter, TWC and Bright House - are set to grab 15-20% of the small business market by the end of the year. This same clutch of companies also offer Ethernet over Fiber and Broadsoft based Hosted PBX which will be used to target Mid-sized businesses and Enterprise. Their only disadvantage is the same one that RBOCs faced before consolidation - regional networks. With NNI's and other cooperation, I am certain this group will get past that hurdle in 2014.

Smaller is Better

February 25, 2013

As many of you know, I am a Seth Godin fan. Nicholas Bate has similar thoughts. His blog on Jagged Thoughts certainly hits home.

In a me-too industry like telecom (and now cloud), where there are 1000 companies offering VoIP, what is the bare minimum you have to do as a company to survive 2013?

Pieces of the Partner Puzzle, Part 1

February 22, 2013

To have a successful partner program, you have to have great channel managers.

Channel Managers are the whole conduit to the partner channel - and vice versa. Channel Managers are the conduit to the company for the partner.

Channel Managers have quota (boy, do they have quota).

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