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| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

We ask the experts: How can exceptional QoE be achieved in VoLTE networks?

By: Jean Jones, Director, Wireless Marketing, Alcatel-Lucent

What does voice over LTE (VoLTE) offer your subscribers? Better voice quality, including HD voice. Rich communications with messaging and video. And whatever inventive applications you choose to introduce. In other words, VoLTE can provide a superior quality of experience (QoE) for subscribers and give you a competitive edge — particularly when your service operates at its best. 

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In my last blog[CCE1] , our experts explained why an end-to-end strategy is the key to maintaining peak VoLTE performance. Now we’ll look at how this strategy gets put into practice to optimize real-world service offerings. The information here is based on interviews with Luis Venerio who works with our VoLTE Readiness Services team. And his observations come straight from his experience on VoLTE deployments that serve millions of subscribers.

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Wearable Tech Expo 2014 Kicking off in NYC

My team is at the Jacob Javits Center setting up for Wearable Tech Expo 2014 which will take place Wednesday and Thursday...

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When Does WebRTC Need a Media Server? Reason #7

Tsahi Levent-Levi’s white paper, “Seven Reasons for WebRTC Server-Side Processing,” details a variety of WebRTC-related scenarios that necessitate a media server....

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How signaling spikes affect networks: 3 real-world examples

By: Josee Loudiadis, Director of Network Intelligence, Alcatel-Lucent

Data and signaling growth are usually good news for network operators, since growth often translates into higher revenues. But when growth is averaged over a month or quarter, the daily highs and lows of network activity are smoothed out. And signaling spikes remain hidden within the averages. These spikes can overwhelm available signaling capacity, which impairs the customer experience, as well as the operator’s reputation.

What happens when a spike occurs? Typically, a CPU Overload alarm appears on various mobile nodes. And the Network Operations Center (NOC) immediately starts praying that the burst is short-lived and doesn’t go over maximum peak-rate capacity. Because when that happens, all consumers are denied service access. Then, the process of identifying the source of the problem begins. This can be arduous, because it often involves applications completely out of NOC control. And the issue can’t be resolved easily without solid network analytics that enables engagement with application and device developers.

That’s the reason signaling information is a crucial part of the Alcatel-Lucent Mobile Apps Rankings report and why LTE World 2014 devotes an entire pre-conference day to the topic. It’s also why this blog offers a closer look at how some real-world disruptive signaling spikes got started — and were finally resolved.

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The Expanding Channel Programs

Not only do I see more cloud service providers looking to the channel for sales, I see other channel programs expanding....

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When Does WebRTC Need a Media Server? Reason #6

In a recent blog about the current state of WebRTC, I mentioned that readers should check out an excellent white paper...

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The Six Degrees of Mobile Data Plan Innovation: It's Not All About Data- Mobile Voice and Messaging Share Plans Offer Plenty of Appeal

Alcatel-Lucent’s Rich Crowe continues the Six Degrees of Mobile Data Plan Innovation blog series by examining the degree to which consumers are interested in share plans that include unlimited voice and messaging but don’t include data.

The last Six Degrees blog explored consumer attitudes toward two different mobile share plan options: sharing data only and sharing voice, messaging and data. This blog will explore attitudes toward a 3rd option: sharing unlimited voice and messaging — but not data — across multiple devices or subscribers.

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A Spotlight on Women in the Channel

January 28, 2013

Everything is Changing, No One is Happy

January 25, 2013

Belkin is buying Linksys from Cisco, who is exiting the consumer business. What are they doing with the Scientific Atlantic set-top boxes?

Logitech is dumping some of its product lines as it re-vamps.

Andy says that Yahoo! Voice is shutting down.

SubOut is the Best of What Cloud has to Offer

January 22, 2013

The transportation industry is more efficient due to a new start-up that launched. SubOut.com is a subscription-based communications exchange enabling transportation companies to source business, buy and sell parts, and streamline subcontracting via a secure, easy-to-use interface accessible from any web-enabled device. [PR]

"SubOut.com is an innovative web-based tool that streamlines the subcontracting process for the bus and limousine industry", said Thomas Howe, an award winning communications software architect and one of SubOut.com's founders.

Parallels, Cisco, Google and Panda

January 21, 2013

If every day feels like you are on a hamster wheel, maybe you are examining the wrong metric.

An interesting announcement today two weeks before thier customer summit, Cisco bought a stake in Parallels and gets a Board seat.

Parallels is the middleware for many cloud providers, customers that Cisco would like to sell a lot of stuff through. This might be a response to the cooling relationship between Cisco and VMware, according to reports.

The Secret of Sticky

January 21, 2013

ITEXPO East 2013

January 17, 2013

With just a couple of weeks until we hit Miami Beach for ITEXPO East 2013, here's what I will be doing there.

First off, the Editors Day is Tuesday, Jan. 29th from Noon till 8 PM. Get your appointment now!

Wed. at 11, I will be moderating the discussion about Recurring Revenue: The Secret to Success.

VoIP in 2013

January 17, 2013

It's January and people are still making predictions about 2013. Dave Michels wrote a nice piece about the history of Level3's 3Tone service, which I was pretty familiar with due to four of my clients rushing into the void to sign up - just as Level3 was aborted the service. I view this move by Level3 as one reason that I don't see Jim Crowe as the visionary others do.

Today, we see VoIP Innovations rolling out a complete wholesale private label VoIP service.

The Pivot to Attractiveness

January 17, 2013

I spoke with Mike Cassidy at SUTUS this week. SUTUS is finally seeing success after years of trying to find its niche in the SMB PBX space. SUTUS had a couple of pivots along the way - and usually a new CEO to go with each pivot.

Now they are on the path to success due to stumbling upon a vertical.

Networking Tips for the Next Trade Show

January 16, 2013

With ITEXPO fast approaching (Jan. 28th in Miami Beach), here are some tips for a successful trade show.

Are you working a booth? If so, what's your goal? How will you attain it?

Nutty News Monday

January 7, 2013

The list of the worst CEO's of 2012 is out. How is it possible that there are no telecom CEO's on that list?

FiberLight is planting another 4,500 miles of dark fiber in Texas. Look out Alpheus.

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