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Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

Open Letter to LinkedIn

What started as a neat online rolodex evolved into a business networking site, but now is a lousy version of Facebook....

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API of the Week: Stitch Labs Adds Flexibility to Omnichannel Commerce

As the number of sales channels explodes, companies look to automation to help them manage inventory across them all. From Amazon to...

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ITW and the Importance of Services

As many of you know, ITW has historically been about wholesale voice minutes exchange.  But as voice minutes exchange has lessened in...

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All About the API: The One Developer Event You Need

OK, I am going to start off by taking back the headline of this post... There isn't one of anything you need....

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API of the Week: Use Flowroute to Access the Multibillion Dollar Telecom API Space

Flowroute is one of the companies in technology that “gets it” when it comes to APIs. Yes, I know APIs aren’t new…...

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API of the Week: Vidyo APIs Add Value All Around Us

If you want your company to have a tremendous valuation, make it an integral part of a platform which allows others to...

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The Growing Importance of VoWiFi Beyond VoLTE

Last week, I wrote about the importance of VoWiFi as an extension to the VoLTE strategy.  When you look at the chart...

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MITEL is Big in the Midwest

October 1, 2014

Agent and Reseller M&A

October 1, 2014

GTT Communications just acquired UNSi for $40 million. GTT is an interesting company. Interesting in how they put makeup on. There are numerous descriptions of the company:

This from Reuters: "GTT Communications, Inc., formerly Global Telecom & Technology, Inc., is a global network integrator providing a portfolio of Wide-Area Network (WAN), dedicated Internet access and managed data services.

The Cost of Attention (Advertising)

September 30, 2014

Note: This isn't a political rant. It's a numbers game.

In 2010, current Florida Governor Rick Scott spent $40 million to win the governor's race. The voter turnout was 49% according to the state of Florida.

There Are a Number of MSP Resources

September 29, 2014

What Business Are You Really in?

September 26, 2014

For the Cloud Comm providers, it seems like they are in every business except VoIP. They are phone (handset) purveyors, network operators (for all the circuits they provide), tech support, software integration, network monitoring and a host of other managed services. After that, they are voice service providers.

Dell, Gateway, Compaq, IBM - all sold desktops and laptops -- all clunky, not stylish, looked the same - only difference? Maybe price, components.

A $19B UCC Business

September 25, 2014

In a CRN article, Bob Gutschenritter, director of UCC for Ingram Micro North America, was reported: "Gutschenritter said the UCC business as a whole is already a $19 billion business, with 7 percent year over year growth. He said that while Ingram Micro has approximately 40,000 transaction resellers, he estimated 10 percent of those partners are involved in UCC solutions."

Seems bigger than any estimate I have seen until you drill down to what UCC is for Ingram (or TD for that matter): PBX, video, tele-presence and primarily Cisco distributed by the VAD. I would assume that also means Microsoft Lync licenses as well.

How Frictionless is the Sales Process?

September 22, 2014

On sales that are under $200, the sales process - ordering, quoting - has to be frictionless. The paperwork has to be online. E-signature has been around for a while, use it. No one wants to do paperwork for something that costs $25 per month.

Does Signing an Agreement Make a Partnership?

September 22, 2014

Does signing the agreement make a partnership? Um, no it doesn't. Any more than using the "fog a mirror" strategy builds a proper channel.

As I have said before, channel programs are only a numbers game when the people running them think that numbers is the metric to watch.

Do SPIFFs Work?

September 22, 2014

In a conversation with IPR Channel chief, Kirk Horton, this question arose: Do SPIFF's work? It isn't a yes or no answer. It depends.

When a new product is launched, spiffs help to draw attention to the new product.

A Chat with IPR's Channel Chief

September 22, 2014

Kirk Horton is the new Channel Chief of IPR Secure*. We chat for about eight minutes about the launch of IPR's Fusion Partner program, IPR and channel partner programs in general. Horton told me that he put the best agent friendly agreement in place that he could and that the program will be launching soon.

Before the call, Kirk and I had an hour long conversation about the channel.

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