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Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

WebRTC for Business People - Update

Three or four years ago, when WebRTC was still a strange concept, Tsahi Levent-Levi wrote a paper called “WebRTC for Business People.”...

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Unified Communications in the Cloud

A couple of weeks ago, I explored the migration to Unified Communications and gave my point of view about how the migration is somewhat...

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DieselGate: We Were Right, Something Smells Awful

Remember back in 2015 when we said something doesn't smell right in the VW diesel scandal? it would be impossible for the...

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What Should the Next Generation SBC Be Able to Handle?

It’s strange to be writing about a next generation SBC, given that it seems only yesterday that SBCs came to the fore. ...

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StaffAlerter Provides Value in Emergency Notification and IoT

With terrorist attacks and other shooting incidents becoming commonplace, the need to quickly notify large groups of people regarding dangerous situations seems...

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Top 8 IoT Trends for 2017

The IoT market is accelerating as growth comes from numerous directions and markets and as it does, one thing is very clear,...

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Google Dandelion to Popularize Geothermal?

Geothermal energy is pure perfection for heating and cooling homes in climates which are very hot or very cold because the ground...

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Telecom Tidbits (Part 2452)

April 11, 2017

Coming at you from the Channel show in Vegas, where TelePacific reveals its new brand as TPX Communications. Tele and Pacific didn't fit a managed services provider with a nationwide reach. TPX is more interested in selling UCaaS, managed IT, SD-WAN and managed security these days. The name change is to reflect that.

3 Studies You Might Find Interesting

April 3, 2017

SpiceWorks study on IT buyers: "The survey results show nearly 90 percent of IT decision makers evaluate and recommend technology solutions while less than 50 percent of business decision makers do the same."

In the SpiceWorks IT Buyer guide, "IT pros at small companies are often both the business and IT decision makers." And no one reads your brochures. Interesting that IT buyers don't trust social media.

A CompTIA SMB study "identified the "sweet spot" of the SMB market to be companies with 10 to 99 employees.

Attention and Demand Deficit

April 3, 2017

Birch laid off its direct sales force, proclaiming they are going all channel. The number of channel only companies is growing. Unfortunately it isn't as easy as that. The channel lost 30% of its partners over the last 3 years, while gaining 600+ new vendors.

Is Amazon Going to Buy Vonage?

April 3, 2017

Amazon rolled out Chime, a Webex and GoToMeeting knock-off with Vonage as its partner for consumers and small biz. It turns out that Level3 is the partner for enterprise.

At EC17, Amazon launched a self-serve cloud contact center. (Once again Amazon took software it created and used internally and made it a commercial product like S3 and AWS.) The partner for this was Twilio.

3 Reasons Agents Won't Sell Hardware

March 30, 2017

SYNNEX and ScanSource and a number of other companies would really like it if partners starting selling hardware, devices, tablets, etc.

When VADs want you to sell hardware, it was always a possibility. It takes less than an hour to signup with SYNNEX, Tech Data or Ingram. Yet what Agent wants to sell hardware?

A Lesson from Pharma?

March 30, 2017

This morning Pershing Square Holdings Ltd.'s head, "Bill Ackman "deeply and profoundly" apologized for his investment in Valeant Pharmaceuticals International Inc., a "huge mistake" that cost his firm $4 billion," in a letter to investors.

Valeant stock is off by 95% from its peak in August 2015.

"Valeant acquired Salix for $11.1 billion and got what has become a key franchise of gastrointestinal drugs. Yet the products haven't sold as well as expected, and Ackman said that it now looked like Valeant "substantially overpayed for Salix, and it has not yet achieved the results anticipated by prior management."" Doesn't that sound like every telecom acquisition since 1999?

The EC17 Overview: Experience Matters

March 30, 2017

Enterprise Connect seemed much bigger this year with 18 rows of booths, many of which were 20x20 or larger. There was much in the way of video conferencing and a couple of VR rooms.

The real buzz came from Amazon that launched Amazon Connect - Customer Contact Center in the Cloud. GE Appliances is one of Amazon Connect's initial customers (and shared the stage at EC17 with them).

Why TelePacific is Re-Branding

March 24, 2017

In this podcast, I speak with TelePacific's SVP Ken Bisnoff on why TelePacific is re-branding. The CLEC of old is gone. Telecom is shifting to be more than voice and Internet. TelePacific has transitioned to a Managed Services Carrier with its acquisition of DSCI.

Telecom Tidbits (part # 2450)

March 21, 2017

Amazon Using Trojan Horse Approach To Go After Smartphone Voice Market. Amazon is agressively pursuing the voice personal assistant market, focusing primarily on the short-term outlook of market penetration of Amazon Echo and Alexa. Amazon may have failed in the smartphone arena, but its tablets and voice assistants are winning.

In the business market, Alexa is integrated with Skyswitch, a Netsapiens softswitch operator.

Telecom Tidbits (#2449)

March 21, 2017

Telecom is still broken. Ordering a 1GB Internet port in a Lit building has turned from a 2 week turn up to a 100-day pain in the ass.

In cable news, you get a site survey done supposedly before quoting. You get the quote; give it to the customer who says Yes. You get paperwork; customer signs paperwork.

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