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| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

Outsource Network Monitoring to Trusted Experts

Listening to Douglas Mauro, CEO and founder of TruePath Technologies, whose company is trusted with their network monitoring tools for the Verizons,...

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The Role of Media Servers in NG911 and e911

While we take for granted now that we can use text, video and data to communicate with each other, this is...

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Large Enterprises: Think Like a Service Provider When it Comes to Network Connectivity

By: Mae Kowalke, TMCnet Contributor

There is hardly a business today that does not require high speed and high performance Internet connectivity. Let’s face it, quality network access is table stakes for running a successful business in an increasingly connected world where commerce is 24/7/365 and can originate or terminate from anywhere and over any device with a browser.  As a result, ensuring good networking and communications for employees is a major priority for all businesses, but it is an especially daunting one for large enterprises due the volume and the accommodation of rapid change thanks to things like the cloud, BYOD, mobility and the virtualization of the workplace.

A recent Alcatel-Lucent application note, The large enterprise has changed, gave an interesting snapshot of large enterprise IT today.

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IoT News from Cisco, University of Missouri and a new IoT Certification Available

Lots of exciting news in the IoT and M2M spaces today. Cisco unveils six pillars for IoT development and lots of new...

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Broadsoft, Nimble Storage, Vodafone, Hibernia, Sonus and other video Interviews

Erik Linask of TMC interviews Hugh Shannon of AvotusMy video team has been at some of the latest shows in the telecom...

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VoWiFi Will Play a Critical Role in Extending Voice Coverage

Voice over WiFi (VoWiFi)...what’s the big deal?  For instance, I can already engage in VoWiFi with some VoIP clients that are downloaded...

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Why CSPs Will Retain a Strong Position in Video Services

By: Paula Bernier, TMC Executive Editor

Facilities-based service providers that own the access network are ideally positioned to distribute video both today and in the future, according to Chris Croupe, who works in strategic marketing at Alcatel-Lucent. Video comes in a variety of forms, its applications continue to expand, and this kind of content continues to multiply, Croupe notes in his recent TechZine posting, Future of video content: Evolution toward 2020.

Calls leveraging video have become widespread, he adds, noting that 59 percent of smartphone users under 35 years of age make at least one video call a month, and 37 percent of this group does so at least once a week.

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Too Much Insider Telecom (a Glossary)

May 4, 2015

I was informed this morning by a friend that perhaps I write too much insider telecom. He is in tech and still gets lost reading my stuff. From this TWC story, I will explain some of the acronyms.

An MSO is a TV distribution system like cable or satellite (DirecTV).

A TWC Story

May 1, 2015

A reader sent me a story about the difficulty of adding the voice mobility package to the company's TWCBC voice service. "Over the past 7 days, I have put in 3-4 hours in working trying to get this simple feature added and have spoken with 3 sales reps, a retention rep, and several others in other departments." Frustration with the process and the company is natural in telecom. This isn't TV any more. But then that is why TWC was for sale.

Trends in America

April 28, 2015

There is a rising trend in America toward the non-worker. The former US Secretary of Labor, Robert Reich, has been talking about it a lot lately. Salon magazine reprinted Reich's blog about the rise of the independent contractor model in the US.

There has been a backlash on workers and unions in America over the last 7-10 years.

News Tidbits Part 2917

April 27, 2015

Windstream's telecommunications network assets were spun off into a REIT named Communications Sales and Leasing, Inc. that is trading on Nasdaq as symbol CSAL today.

Comcast removed itself from the $45B acquisition of TWC. Both the DOJ and the FCC were opposed to it. Comcast is facing other issues, like cord-cutting and the demise of the pay-cable-TV model that it was built on.

A New Portal, Mobile App Every Week

April 27, 2015

At the channel show, a company that develops mobile apps wanted to meet with me. They have a beta app with a large supplier. It does analytics and might make sharing collateral easier. It is just one more portal, one more app that gets announced.

Google Disrupts Cell Service

April 22, 2015

Google launches its cellular service with the Nexus 6 called FI.

What is different about the Nexus 6's cellular radio for it to work with Project Fi? Cellular networks use various network types and groups of radio frequencies to send and receive data. The cellular radio inside the Nexus 6 works with all the 4G LTE networks in the US and many around the world--unlike the radios in other smartphones which work with less network types. One way to think about it: imagine if your car radio only supported AM or FM radio instead of both!

Making Referrals Work

April 22, 2015

"Salespeople who actively seek out and exploit referrals earn 4 to 5 times more than those who don't."

Now that stat may be old [source], but referral based selling is a successful. Think about Angie's List, Yelp, TripAdvisor, Amazon and even Facebook -- people ask for referrals when buying or hiring. It takes the fear away.

Charter Ditches Wholesale

April 22, 2015

Charter made some moves recently including bidding from Bright House Networks, bidding for TWC and re-branding its business services. It lost the TWC bid to Comcast. The BHN bid is contingent on the TWC purchase. The re-branding is a page out of Cablevision: its business services are called Optimum and its Metro Ethernet services are branded as Lightpath.

The Latest Buzz(words) to Offer

April 22, 2015

The CLEC crowd is trying to move beyond the legacy services of network and minutes. Hard to do when customers still want to buy it. In much of the marketing, the services with the most buzz are: Unified Communications as a Service (UCaaS), Managed WiFi and mobility.

Under UCaaS I will include Collaboration, so Lync, Office 365, Sharepoint, Dropbox, conferencing flavors (audio, web, video), contact centers and the like.

Mobile Phones are Hyperlinks

April 21, 2015

At SXSW, Biz Stone of twitter founding fame, made a comment "Mobile phones are hyperlinks of humanity." Hugh MacLeod expounded on that mobile phones are the new window to the hyper-connected world.

It is funny I read that today as the digital landscape is about to change. Google is changing its search algorithm for mobile. Sites get a higher ranking for being mobile ready.

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