Peter : On Rad's Radar?
Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

Restoration Hardware's E-commerce Fighting Formula

A Tasteful Blend of Starbucks and Apple Retail Experiences designed to make customers fall in loveApple has the most valuable retail real...

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Thoughts on ThinkGeek Customer Service

I’m on the phone with ThinkGeek because I purchased something which they shipped incorrectly. I tried email and didn’t get a...

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The Interworking Function (IWF) part of the Diameter Signaling Controller (DSC) now takes center stage

Diameter Signaling Controllers (DSCs) are the general term used to describe products that enable load balancing and scaling of Diameter signaling...

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New T-Mobile Pay as You Go LTE Pricing Changes Everything

Until recently, if you wanted a real data plan on a major carrier while using your cell phone, you were forced...

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How Sony May be Fighting to Unleak its Information

The recent attack on Sony Pictures Entertainment is about as scary as it gets as emails which insulted the company’s hired talent...

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4 Tips for the Busy Executive

I have a couple of prospective clients that keep delaying projects. One really wants to do the project but the people...

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Opening up the skies with LTE Air-to-Ground

By: Thierry Sens, Marketing Director Transportation Segment, Alcatel-Lucent

(Note:  Originally posted on Alcatel-Lucent corporate blog)

“Ladies and gentlemen, the fasten seat belt sign has now been turned on. Please ensure your mobile devices are switched off for the full duration of the flight” It is the announcement that many passengers dread as they hurry to finish up one more e-mail, or send one final text or tweet, before the start of a flight and a few hours of absence from the connected world.

But from the end of 2016 this is set to change in Europe. Inmarsat announced on November 20 that it has signed a contract with Alcatel-Lucent to develop Long-Term Evolution (LTE) air-to-ground technology, which will be delivered in partnership with service providers and airlines in 30 European countries. Alcatel-Lucent will supply the ground LTE radio infrastructure, which consists of antennas situated 100 km apart. The system is capable of providing download speeds of up to 75 mbps to planes using 2x15 MHz FDD licenses which Inmarsat owns in the Mobile Satellite Service (MSS) S-band. This makes it not only the world’s fastest airborne broadband service, but a pioneer of future in-flight services for passengers and airline operations.

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Agent and Reseller M&A

October 1, 2014

GTT Communications just acquired UNSi for $40 million. GTT is an interesting company. Interesting in how they put makeup on. There are numerous descriptions of the company:

This from Reuters: "GTT Communications, Inc., formerly Global Telecom & Technology, Inc., is a global network integrator providing a portfolio of Wide-Area Network (WAN), dedicated Internet access and managed data services.

The Cost of Attention (Advertising)

September 30, 2014

Note: This isn't a political rant. It's a numbers game.

In 2010, current Florida Governor Rick Scott spent $40 million to win the governor's race. The voter turnout was 49% according to the state of Florida.

There Are a Number of MSP Resources

September 29, 2014

What Business Are You Really in?

September 26, 2014

For the Cloud Comm providers, it seems like they are in every business except VoIP. They are phone (handset) purveyors, network operators (for all the circuits they provide), tech support, software integration, network monitoring and a host of other managed services. After that, they are voice service providers.

Dell, Gateway, Compaq, IBM - all sold desktops and laptops -- all clunky, not stylish, looked the same - only difference? Maybe price, components.

A $19B UCC Business

September 25, 2014

In a CRN article, Bob Gutschenritter, director of UCC for Ingram Micro North America, was reported: "Gutschenritter said the UCC business as a whole is already a $19 billion business, with 7 percent year over year growth. He said that while Ingram Micro has approximately 40,000 transaction resellers, he estimated 10 percent of those partners are involved in UCC solutions."

Seems bigger than any estimate I have seen until you drill down to what UCC is for Ingram (or TD for that matter): PBX, video, tele-presence and primarily Cisco distributed by the VAD. I would assume that also means Microsoft Lync licenses as well.

How Frictionless is the Sales Process?

September 22, 2014

On sales that are under $200, the sales process - ordering, quoting - has to be frictionless. The paperwork has to be online. E-signature has been around for a while, use it. No one wants to do paperwork for something that costs $25 per month.

Does Signing an Agreement Make a Partnership?

September 22, 2014

Does signing the agreement make a partnership? Um, no it doesn't. Any more than using the "fog a mirror" strategy builds a proper channel.

As I have said before, channel programs are only a numbers game when the people running them think that numbers is the metric to watch.

Do SPIFFs Work?

September 22, 2014

In a conversation with IPR Channel chief, Kirk Horton, this question arose: Do SPIFF's work? It isn't a yes or no answer. It depends.

When a new product is launched, spiffs help to draw attention to the new product.

A Chat with IPR's Channel Chief

September 22, 2014

Kirk Horton is the new Channel Chief of IPR Secure*. We chat for about eight minutes about the launch of IPR's Fusion Partner program, IPR and channel partner programs in general. Horton told me that he put the best agent friendly agreement in place that he could and that the program will be launching soon.

Before the call, Kirk and I had an hour long conversation about the channel.

Peter's View: The Channel Ecosystem

September 16, 2014

I read CRAIG'S VIEW: THE NEW CHANNEL ECOSYSTEM by Craig Schlagbaum, channel chief at Comcast. My response was too long for a LinkedIn discussion.

Craig, you make the same points that I have heard since Tiffani Bova first spoke at Channel Partners in Boston -- in 2008. Six years later.

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