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Effectively Telling Your Product's Story

By Rich Tehrani on Tuesday, Jun 18

One of the most interesting aspects of my career is watching the thousands of companies I have met over the years make...

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Tagged advertising, kodak, mad men, marketing

Dialogic and Cisco Round Out Day's NFV News

By Rich Tehrani on Tuesday, Jun 18

It’s been a busy week regarding NFV and the software telco (R)evolution. First off Dialogic had some solid thoughts on six of...

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Tagged cisco, dialogic, network functions virtualization, nfv, software telco

The Big Deal about Big Data Analytics

By Peter Bernstein on Tuesday, Jun 18

By Greg Owens, Senior Director Customer Experience Solutions Marketing, Alcatel-Lucent

The rise of big data is causing service providers to ask some big questions: How should we store our data? How long should we keep it? What parts of it are relevant to our business? Most importantly, how do we get value from it? To turn big data into a big deal, service providers need to extract insights that can help them make smart business decisions and improve the customer experience.

The value of big data is all in what useful and actionable information it can provide. I find it exciting to see how service providers use big data analytics to gain new insights and solve complex problems. With this post, I’ll look at some new research by industry analysts and three key opportunities that big data analytics presents to service providers.
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Tagged Alcatel-Lucent, analytics, Big Data, customer expereince, Greg Owens, QoS | Responses

WebRTC: The Revolution Won't Occur Without a Media Server

By Jim Machi on Tuesday, Jun 18

Next Thursday at the WebRTC Conference and Expo, I’ll present a conference keynote that might not be exactly what attendees expect...

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Tagged Atlanta, Internet Protocol, Media server, PSTN, Public switched telephone network, Voice over Internet Protocol, Web browser, WebRTC | Responses

Software Telcos Based on NFV Want Less Equipment Provider M&A

By Rich Tehrani on Tuesday, Jun 18

Mergers are nothing new but about a decade ago in the telecom market they reached a fever pitch when SBC purchased AT&T...

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Tagged at&t, etsi, nfv, sbc, sdn, software telco, wireless

Linux Foundation Embedded Solutions Director's Case for Open Source and Connected Car

By Suzanne Bowen on Monday, Jun 17

The car of 2013 is different from the one I learned to drive, a 1974 Ford Maverick with rear federal bumpers, aluminum...

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Tagged Connected car, Ford Maverick, Ford Motor Company, Linus Torvalds, Linux, linux foundation, Mercedes Benz, open source, Original equipment manufacturer, rudolf streif, Tata Elxsi | Responses

Business Video and Queen Lead Guitarist Brian May

By Suzanne Bowen on Monday, Jun 17

"A good video can make all the difference," says Brian May (Ph.D. Astro-Physics and Queen lead guitarist). Such is true for business!Even...

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Tagged Bohemian Rhapsody, Brian May, Business, Complete History of the Universe, Muntwo, Queen, Video, Youtube | Responses

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Sunset

March 6, 2013

We are watching the sunset of many things in telecom. The PSTN, growth, innovation, copper plant.

While there is much change going on in the industry, a lot hasn't changed.

VZ just pumped almost $350M into its Florida wireline infrastructure.

Posted in agents, telco, wireline

Tagged: agents, copper, PSTN, telco : Related Tags: sunset, copper

The TCA Has a New Board

February 27, 2013

This was my last TCA Channel Chief Summit. Five years after co-founding this non-profit trade association for channel partners with Dany Bouchedid of COLOTRAQ, Ian Kieninger of AVANT (but then at CDW) and quite a few others, the last of the founders leave the Board. We left it in capable hands with Jeff Ponts of Datatel as president and Dave Wallace of Aligned taking my VP slot. Black Box, CDW and PCG are all new faces on the Board who seem eager to take TCA to the next level - and they have Mark from WTG to help them, as WTG, since Vince Bradley helped found TCA, has been a big proponent of TCA (and it shows.

Posted in TCA

Tagged: TCA, tca : Related Tags: board

Are You Channel Ready?

February 27, 2013

I am at Channel Partners Expo in Vegas (speaking tomorrow at 9 AM). It is all about cloud and the channel here. It makes me ask: Are you Channel Ready?

Do you have a service offering that is channel ready?

Posted in VAR, agents, channel

Tagged: agents, channel managers, channel partners, VAR : Related Tags: channel ready, service offering, channel, service, ready, current

Are the Telcos in Trouble?

February 26, 2013

It seems that the big cable coalition - Comcast, Cox, Cablevision, Charter, TWC and Bright House - are set to grab 15-20% of the small business market by the end of the year. This same clutch of companies also offer Ethernet over Fiber and Broadsoft based Hosted PBX which will be used to target Mid-sized businesses and Enterprise. Their only disadvantage is the same one that RBOCs faced before consolidation - regional networks. With NNI's and other cooperation, I am certain this group will get past that hurdle in 2014.

Posted in cableco, smb, telco

Tagged: cable, ilec, telecom is broken : Related Tags: telcos

Smaller is Better

February 25, 2013

As many of you know, I am a Seth Godin fan. Nicholas Bate has similar thoughts. His blog on Jagged Thoughts certainly hits home.

In a me-too industry like telecom (and now cloud), where there are 1000 companies offering VoIP, what is the bare minimum you have to do as a company to survive 2013?

Posted in Marketing, voip

Tagged: marketing, strategy, voip : Related Tags: ideas, employees, edges

Pieces of the Partner Puzzle, Part 1

February 22, 2013

To have a successful partner program, you have to have great channel managers.

Channel Managers are the whole conduit to the partner channel - and vice versa. Channel Managers are the conduit to the company for the partner.

Channel Managers have quota (boy, do they have quota).

Posted in VAR, agents, channel, sales and selling

Tagged: channel partners, goal, quota, sales : Related Tags: channel managers, daily activity, partner channel, channel, partner, managers

Corporate Culture is Under-Rated

February 21, 2013

"In a world of constant change, the fundamentals are more important than ever," writes Jim Collins, author of Built to Last. One of the aspects of building a business to last is "Build a cult-like culture".

Many SMB CEO's don't give culture its proper due.

"The real company values as opposed to the nice-sounding values, are shown by who gets rewarded, promoted or let go," writes Reed Hastings.

Tagged: strategy : Related Tags: corporate culture, culture, sales, hsieh, business, corporate

Sales is Tough!

February 20, 2013

Have you ever been in a meeting where all departments think that sales department is letting them down? That they are all doing their fair share but sales isn't selling enough?

People, I have news for you: Sales is Tough! And keeps getting tougher.

Posted in channel, sales and selling

Tagged: channel partners, sales, sellecom, selling : Related Tags: sales tough, sales, channel, selling, people, tougher

Tidbits of News

February 13, 2013

Integra is just under $600M in annual revenue.

Meanwhile the financial media is talking about Sprint's turn-around. Huh? Nothing has been approved yet - not Softbank's investment or the Clearwire deal.

Tagged: news : Related Tags: annual revenue, revenue

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