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Effectively Telling Your Product's Story

By Rich Tehrani on Tuesday, Jun 18

One of the most interesting aspects of my career is watching the thousands of companies I have met over the years make...

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Tagged advertising, kodak, mad men, marketing

Dialogic and Cisco Round Out Day's NFV News

By Rich Tehrani on Tuesday, Jun 18

It’s been a busy week regarding NFV and the software telco (R)evolution. First off Dialogic had some solid thoughts on six of...

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Tagged cisco, dialogic, network functions virtualization, nfv, software telco

The Big Deal about Big Data Analytics

By Peter Bernstein on Tuesday, Jun 18

By Greg Owens, Senior Director Customer Experience Solutions Marketing, Alcatel-Lucent

The rise of big data is causing service providers to ask some big questions: How should we store our data? How long should we keep it? What parts of it are relevant to our business? Most importantly, how do we get value from it? To turn big data into a big deal, service providers need to extract insights that can help them make smart business decisions and improve the customer experience.

The value of big data is all in what useful and actionable information it can provide. I find it exciting to see how service providers use big data analytics to gain new insights and solve complex problems. With this post, I’ll look at some new research by industry analysts and three key opportunities that big data analytics presents to service providers.
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Tagged Alcatel-Lucent, analytics, Big Data, customer expereince, Greg Owens, QoS | Responses

WebRTC: The Revolution Won't Occur Without a Media Server

By Jim Machi on Tuesday, Jun 18

Next Thursday at the WebRTC Conference and Expo, I’ll present a conference keynote that might not be exactly what attendees expect...

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Tagged Atlanta, Internet Protocol, Media server, PSTN, Public switched telephone network, Voice over Internet Protocol, Web browser, WebRTC | Responses

Software Telcos Based on NFV Want Less Equipment Provider M&A

By Rich Tehrani on Tuesday, Jun 18

Mergers are nothing new but about a decade ago in the telecom market they reached a fever pitch when SBC purchased AT&T...

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Tagged at&t, etsi, nfv, sbc, sdn, software telco, wireless

Linux Foundation Embedded Solutions Director's Case for Open Source and Connected Car

By Suzanne Bowen on Monday, Jun 17

The car of 2013 is different from the one I learned to drive, a 1974 Ford Maverick with rear federal bumpers, aluminum...

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Tagged Connected car, Ford Maverick, Ford Motor Company, Linus Torvalds, Linux, linux foundation, Mercedes Benz, open source, Original equipment manufacturer, rudolf streif, Tata Elxsi | Responses

Business Video and Queen Lead Guitarist Brian May

By Suzanne Bowen on Monday, Jun 17

"A good video can make all the difference," says Brian May (Ph.D. Astro-Physics and Queen lead guitarist). Such is true for business!Even...

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Tagged Bohemian Rhapsody, Brian May, Business, Complete History of the Universe, Muntwo, Queen, Video, Youtube | Responses

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Why is Telecom So Old?

February 10, 2013

Saw this picture on twitter. It made me think about the lack of innovation from the telcos.

For example. cellular and DSL technologies were discovered by Bell Labs in the 1960s, but didn't to market until decades later.

Posted in cellular, technology, telco

Tagged: att, cellular, dsl, hosted pbx, innovation, telecom is broken : Related Tags:

Big Moves

February 5, 2013

You probably heard that Dell went private via Microsoft, Silver Lake and Michael Dell [Dell and Channelnomics]. Why go private? Because Dell's main business is tanking and being public is too transparent for a company in transition as Dell is. I don't know why but I think about Avaya when I think about this deal.

Posted in mergers

Tagged: dell, mergers : Related Tags:

Blackberry's New Phone

February 4, 2013

A look at the new Blackberry that was displayed at ITEXPO East 2013 in Miami last week.

The new phone goes with the company name change from RIM to Blackberry.

Posted in cellular

Tagged: blackberry : Related Tags: blackberry

Monday Morning Quarterback

February 4, 2013

The 49ers got robbed by the refs twice in the last 3 minutes of the game. And the viewers got robbed because most of those commercials sucked. Just my opinion of course.

But we start Monday with Oracle buying Acme Packet for $2B!

Posted in agents, channel, commissions, mergers

Tagged: BK, channel partners, mergers : Related Tags:

CallWave Patent Suits and a Rumored Acquisition

February 1, 2013

At ITEXPO East in Miami Beach, where the parties are never ending it seems. No one thing says this but having spoken with quite a few people and adding it up myself, it looks like Leonid may get bought by Broadsoft. The two already work closely but a few crumbs on the path - like executive changes, Leslie Ferry at ITEXPO, and a few other crumbs - lead me to call this. A friend says that it wouldn't be a surprise.

Posted in broadsoft, mergers

Tagged: broadsoft, google, lawsuit, mergers, patent : Related Tags: google, callwave, patent

Vidtel Makes WebRTC Available with MeetMe

January 31, 2013

WebRTC is an open-source application interface that allows real-time services like voice, video, and data sharing to work within a web browser. Vidtel's MeetMe and Gateway services both natively support WebRTC, empowering businesses to utilize video conferencing in entirely new ways.

VidTel's MeetMe service is an any-to-any cloud-based video conferencing service. To better explain that, it means that a customer can get video conferencing in the cloud, with no complex, costly bridges to maintain on-premise; even better, the Vidtel service also supports any-to-any, so in addition to supporting Cisco/Polycom/etc video devices, it also supports Google Talk, Skype.....and now, attendees calling in directly from a web browser via WebRTC.

Posted in apps, conferencing, tele-presence, video, webRTC

Tagged: apps, video conferencing, webrtc : Related Tags: video conferencing, cloud based, based video, video, webrtc, conferencing

Is Cold Calling Dead?

January 28, 2013

"When was the last time someone cold called you at work and actually got you interested in doing business with them?"

Here's the big problem with that question: people don't buy the way you buy!"

"B2B marketers reported cold calling as their third-highest quality lead generation channel." The author, Derek Singleton, continues by saying "the Web has afforded us other ways that make it easier to identify leads without cold calling. For instance, prospects might download your white paper, visit your website, or follow you on Twitter."

Posted in Marketing, sales and selling

Tagged: marketing, sales, sellecom, selling : Related Tags: white paper, twitter white, results improve, calling, marketing, white

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