managed services

EarthLink's Sweet Spot

March 14, 2012

I learned a few things at the EarthLink training today in Tampa. EarthLink has 175K business customers and about 3 Million consumers, most of them dial-up customers, providing $20M in free cash flow per month. So of the $1.3B in annual revenue, about $500M is dial-up. ELNK has 4 data centers - Columbia, SC; Rochester, NY; Marlborough, MA; and 55 Marietta.)

The first (or 70+ slides) shows that Pipe is the foundation for Managed Security and other services.

Posted in CLEC, Internet, PBX, VDI, agents, cellular, channel, data center, ethernet, fiber, managed services, mpls, security

The Scoop on TDMobility

March 23, 2012

I spoke with Brian Kosoy, PR manager for Tech Data, and Charles Kriete, the Executive Vice President of TDMobility. Kriete is also the founder of the company that developed some of the key technology (CellManage) in TDMobility. His company was acquired by the joint venture between Tech Data and Brightstar. TDmobility launched recently as a way for VAR's to offer cellular service - handsets, devices, netbooks, tablets, mifi - to their customer base through Tech Data. Give it a listen.

Posted in VAR, apps, cellular, channel, managed services, mobile, security, wireless

What is the Market Expecting?

April 1, 2012

Tuesday I was in Vegas at the Channel Partners Conference mainly for the TCA events. At the TCA Channel Chief Summit, Tiffani Bova of Gartner and Rauline Ochs of IPED Market Bridge Alliance presented research. The take away for me was in perspective.

No one buys the way most service providers sell.

Posted in CLEC, Marketing, VAR, VDI, agents, cellular, channel, cloud computing, conferences, email, hosted uc, managed services, mobile, mpls, msp, sales and selling, security, technology, telco

Dell Gets WYSE

April 2, 2012

Dell announced that it is acquiring WYSE today. WYSE is known for its dummy terminals, particularly for POS (point-of-sale). WYSE also has gotten into desktop virtualization - not that strong a leap. Wyse has shipped more than 20 million units and has over 180 patents, according to the press release.

Posted in VAR, VDI, backup, certification, channel, cloud computing, data center, disaster recovery, managed services, mergers, msp, technology

The New Channel Myth

June 21, 2012

The new myth about the Channel that everyone is spouting is doom and gloom. In Larry Walsh's latest, he talks about VAR's closing, vendors selling direct and other woes.

Here's some news for you: the Channel has ALWAYS competed with Direct for sales - VAR's and Agents. And we always will.

Can some of this stuff be sold via a website?

Posted in CLEC, VAR, agents, channel, cloud computing, commissions, managed services, sales and selling

8,016 Reasons to Offer MDM

July 5, 2012

In the last year, 8016 devices were left in US airports, according to TJS. Credant’s research found that the following types of devices were left behind:

Smartphones and tablets: 3,444 (43.0%) Laptops: 3,576 (44.6%) USB Drives: 996 (12.4%)

Despite a proliferation of BYOD in the enterprise, "only 10% of enterprises use dedicated MDM software, says Telsyte." This is Australian enterprises, but the US number probably is similar.

There are some 30 mobile device management suites. ZDnet reviews 10 of them, including AirWatch, AmTel MDM, IBM, Symantic and Zenprise. Gartner has a Quadrant report on MDM vendors. It's a growing business, so a good time to get in the game.

Posted in cellular, managed services

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