Peter : On Rad's Radar?
Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

managed services

The Struggle of the Channel Managers

June 23, 2016

One big struggle of the channel managers is to get agents to sell deeper into accounts. The providers would like more than Internet and Voice to be sold.

If you have been at a master agent roadshow or conference, you know that what we will call fringe or non-mainstream vendors are looking for attention. Also, the most popular brands are looking to push new product lines.

It Got Complicated

June 15, 2016

PRI's were easy. They are based on a standard. There were only two configurations that the gear could have. It worked 99% of the time. Now we have SIP Trunks to replace PRI and POTS.

Bringing Wireless Expertise to Your Customers

June 6, 2016

Conversations with Clients

June 3, 2016

There are other areas of the business that you can help a prospect. Having a conversation about network is easy. Too easy. Too comfortable.

Try something new.

MSP Tidbits (#2437)

May 25, 2016

The MSP (managed service provider) sector is set for growth as IT becomes more vital to a business - and the vastness of the IT umbrella overwhelms both the IT department and business owners.

Last year, HP broke up into 2 units. Now one of those units is in a mega-merger. USA Today reports that, "Hewlett Packard Enterprise (HPE), run by Meg Whitman, late Tuesday said it was spinning off its enterprise services business, and merging it with Computer Sciences Corp. (CSC), to create an IT services firm with $26 billion in annual sales." This will create the world's third largest SI with 5000 clients.

Services Partners Should Take a Look at

May 10, 2016

Been reading a bunch of press releases about feature announcements. Yawn! So I decided to poke around and see what services that are interesting for partners. I know you don't have time to look at everything, so here are a few.

TelePacific Rolling Out SD-WAN

April 18, 2016

In this fourteen minute podcast with TelePacific's SVP of Marketing, Dave Zahn, talks with me about SD-WAN and how TelePacific is rolling it out. SD-WAN isn't a product. The deployment of SD-WAN by a carrier allows for service offerings around service delivery and managed services.

As SAAS and OTT (over-the-top) VoIP and video become ubiquitous in today's business environment, quality of service will become an issue.

Can You Say More M&A?

April 7, 2016

I think I left off with this week with CenturyLink buying NetAura. There's more.

Have not heard this brand in a while: BROCADE. Where have they been? I guess they needed to make some noise, so they are buying Ruckus Wireless for $1.2 Billion.

The Monitoring Master Move

November 20, 2015

This week marks the second master agency that has decided to get into monitoring. It seems like a bold move to go from back office sales support to resemble a NOC (network operations center).

In the case of Telarus, they bought the company and are pushing it out to their partners. Telarus has some IT skills in the software space - building and running GeoQuote.

Everyone Wants You to be an MSP

November 5, 2015

Whether it is the keynote at a channel conference or a master agency, everywhere you look the message seems to be: Yo Agent, become a MSP!

So for a few years now, the keynotes, most notably from a Gartner analyst, have been a singular message: become a cloud broker or service provider or die!

CLECs have been trying to transition to cloud - most notably TelePacific, EarthLink and Cbeyond (now Birch). As TBI's Ken Mercer writes, "We've been selling telecom services for years.

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