Peter : On Rad's Radar?
Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

Marketing

4 Notes About CRM

July 6, 2011

I get asked often about CRM systems for sales teams. (I should I train salespeople and help hire salespeople.) Here are a few thoughts about CRM.

One, it's only effective if the sales team actually uses it.

Dimension Data Makes a Move

June 30, 2011

I learned about Dimension Data a VoiceCon event. They had an interesting booth. They are a South African company doing more than $4B in revenue as a global VAR for Cisco, Microsoft, McAfee, TEM, HP, EMC, VMWare, Blue Coat and more. I didn't know that NTT bought the company outright in 2010 for GBP 2.1B.

What You Can Learn from Blackberry

June 30, 2011

An employee of Blackberry published an open letter to the co-CEO's on the web [see it here]. There are lessons for all in this letter.

1) It's all about the USER Experience. The people buying your product / service are the ones you have to please. Not Wall Street, your VC's, or your own desires.

Service Provider Claims

June 4, 2011

What's funny is when one service provider tells me how inept the other service provider in his region is. "We take customers from them all the time." I hear the same exact thing from the other service provider.

Two other funny things I hear. One is how every service provider has the most talented tech person in the whole world.

Mobile Coupons With Haneke Design

May 6, 2011

Data Center Certs

May 6, 2011

I am working on a data center project for a client. Evaluating data centers is kind of funny, especially the certifications. SAS70, ISO, LEEDS and PCI Compliance.

I don't think people even understand that SAS70 means that a CPA has audited the procedures and processes to ensure that there are indeed written processes in place and that at least some of them are followed. Now some of you will argue you with me about this, but the reality is, my evaluation is pretty accurate.

Grasshopper Co-Founder Talks Entrepreneurs

April 18, 2011

A Failure to Communicate

April 6, 2011

In the Agent space, many non-telco vendors (like Conferencing and Hosted PBX providers) have tried to get traction. Sales traction from this independent sales force. It isn't going well.

Agents (and VAR's) spend about 80-99% of the work week in the comfort zone. That is, doing what they have always done.

Marketing Hosted PBX with Kimber

March 30, 2011

Progressive Mobile Tracker

March 22, 2011

Image via Wikipedia

Progressive is pushing out an automobile tracker device called Snapshot. The device attaches to your car's diagnostic port and pushes data out via M2M. Consumers can log on to check out daily stats.

With Snapshot, Progressive’s Pay As You Drive® (PAYD) insurance program,
consumers can get a discount for insurance if they "drive less, in safer ways and during safer times of day". "Your driving snapshot includes the number of miles you drive, time of day you drive and how often you make sudden stops." Big Brother, anyone?

Progressive calls it a game changer.




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