Peter : On Rad's Radar?
Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

metaswitch

The State of UC&C - Part 3

September 14, 2016

I have a lot of snippets on the UCAAS and UC&C space to share, in no certain order.

We have seen consolidation in the contact center space - ININ-Genesys and others. It isn't over yet. There are too many players in the marketplace, and for right this moment money is still cheap.

UC Tidbits #2441

July 5, 2016

So many pieces of news about the UCaaS and UC&C segment that I just wanted to cover the highlights (with links) for your perusal.

New ReportsWeb Global UC&C study:

"The global market is gradually experiencing the transition from legacy telephony services and messaging platforms to new UC&C services and platforms. We expect more number of global deployments of UC&C in coming years, driven by growing popularity of applications, such as rich collaboration, mobility, video conferencing, and telepresence." Key word is gradually.

Tidbits #2438

June 7, 2016

Data Center, M&A, BK, Innovation, UCAAS and more in this episode of Tidbits.

Sendhub,a business SMS provider that raised $10M, was acquired by Cameo Global, a global managed IT shop that does some contact center work.

Salesforce's leadership position in CRM now gets e-commerce with Demandware $2.8B acquisition

What Are They Feeding Enterprise?

March 9, 2016

After a 27 hour trip to Enterprise Connect, I can safely say that we have an unqualified me-too business. Video conferencing and collaboration - now called meetings and workflow - were printed on every booth. Here is what I saw.

Cisco demonstrated Spark, which I thought was for SMB, but is being pitched to Enterprise especially with its big hook into Salesforce.

VoIP Tidbits (Part 2430)

February 29, 2016

ANPI announced that it was launching a residential package. That will be hard to do on a Broadsoft platform, because the licensing is deemed too expensive. One telecom exec mentioned that ANPI was following the Vonage model. I disagree.

Telecom Tidbits #2429

February 17, 2016

PRIVACY

First up is Apple versus the FBI over end-to-end encryption on the iPhone. For privacy nerds, Barry Eisler's new book, God's Eye View, was a scary realization that the NSA has too much reach -- and very little oversight.

Over at AVC, there is a discussion about privacy - or rather whether you think Apple should bother - or if all info will be hacked, why not just let it out to stop terrorists and child porn??

Telecom Tidbits (Part 2921)

October 20, 2015

M&A in the data center space as Colologix acquires New Jersey based Net Access. Net Access, LLC is a "colocation and workspace recovery provider with over 200K gross square footage across three enterprise-grade facilities in Northern New Jersey." NJ is the new target for Greater NYC. Net Access has 700 customers! Now cologix will have 24 data centers in 9 markets.

Moves in the Market

October 3, 2014

Windstream has acquired Chicago-based Business Only Broadband, a fixed wireless enterprise services provider with operations in Chicago, New York City, northern New Jersey and Milwaukee. [press release] While I know that BOB says enterprise broadband, I can't fathom what WIND is going to do with BOB. Other CLECs have acquired fixed wireless assets - including Covad/Megapath, Telepacific and recentlyAirband by UNSi (acquired by GTT this week). Fixed Wirless works when you have a team dedicated to it.

2 Studies and Some Tidbits

July 16, 2013

Metaswitch did a study on cloud + telcos + SMB and found that telcos may not be the trusted cloud providers that small business wants. "Existing phone providers overlooked for IP: Just 10 percent of pre-IP SMBs would even consider getting information about IP communications from their existing phone provider. Eighteen percent of 50-plus-employee SMBs would contact rival providers directly."

Another take on the Metaswitch survey demonstrates that the speed of a quote (and knowing what you are talking about) are factors to the sale.

The New VoIP Giant

June 7, 2012

8x8 has hit $100 million in annual revenue making them the number 2 hosted VoIP provider (behind Comcast).  8X8 put up some good numbers last quarter.

At $100M, the company has proven that they can organically grow revenue. The churn is coming under control and the company is looking up-market.

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