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Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

msp

MSP Tidbits (#2437)

May 25, 2016

The MSP (managed service provider) sector is set for growth as IT becomes more vital to a business - and the vastness of the IT umbrella overwhelms both the IT department and business owners.

Last year, HP broke up into 2 units. Now one of those units is in a mega-merger. USA Today reports that, "Hewlett Packard Enterprise (HPE), run by Meg Whitman, late Tuesday said it was spinning off its enterprise services business, and merging it with Computer Sciences Corp. (CSC), to create an IT services firm with $26 billion in annual sales." This will create the world's third largest SI with 5000 clients.

What Does Hybrid Cloud Look Like?

May 11, 2016

Every business has a Hybrid Cloud environment. Yep. Just about all of them. So all this hype about hybrid cloud is just that... Hype. Let me explain.

In 2003, a business would have ACT!

Channel Strategy: A Quick Look

March 21, 2016

Often I hear from channel execs that Agents aren't the future because they aren't moving to selling cloud and managed services fast enough. It is always the MSPs and VARs that will be the partners of the future.

Funny how different vendors are trying different things. Fonality is placing bets on both sides as they announced both a distribution deal with Ingram Micro and an exclusive deal with The (Agent) Alliance.

Change or Die

March 18, 2016

Verizon's VP Janet Schijns gave a presentation about Millennials and the Channel. A majority of the polled Millennials did not know what a Channel Partner was. Change or Die. (I thought when Tiffani Bova left Gartner, we would have heard the last of that message, but alas it is still the drum beating.)

It isn't that most partners do NOT want to change.

Momentum Trolls Windstream (Going Up-Market)

February 2, 2016

I received this email yesterday from Momentum with the letter attached (with far too much private info not blacked out.)

"As many of you already know, Windstream is eradicating their SMB Business (Customers billing under $1500) and sending them letters like the one I have attached. Go get your customers and find them a happy home (preferably Momentum) before someone else does. Let me know how I can assist."

Windstream has decided to go up-market.

On the Channel Hamster Wheel with PlumUC

January 11, 2016

Lessons from the NGC15

December 10, 2015

At the NextGen Cloud Expo yesterday, Tony Hawk was the featured keynote. Not exactly a prized speaker, he did have interesting vignettes about his life. He kept doing the skate-boarding thing even when he was broke and making no money at it. It was his passion - and he eventually made the big payday.

The Monitoring Master Move

November 20, 2015

This week marks the second master agency that has decided to get into monitoring. It seems like a bold move to go from back office sales support to resemble a NOC (network operations center).

In the case of Telarus, they bought the company and are pushing it out to their partners. Telarus has some IT skills in the software space - building and running GeoQuote.

Everyone Wants You to be an MSP

November 5, 2015

Whether it is the keynote at a channel conference or a master agency, everywhere you look the message seems to be: Yo Agent, become a MSP!

So for a few years now, the keynotes, most notably from a Gartner analyst, have been a singular message: become a cloud broker or service provider or die!

CLECs have been trying to transition to cloud - most notably TelePacific, EarthLink and Cbeyond (now Birch). As TBI's Ken Mercer writes, "We've been selling telecom services for years.

Factors in Channel Program Success and Sales

June 4, 2015

If your channel program is white-label or is dependent on MSPs and other channel partners, let us take a look at the economics for a moment.

First, white-label gets some up-front money for customization. But then there is this lag while the white-label partner (hence called WLP) works out the kinks in pricing and deployment; puts billing and workflow in place; trains salespeople and internal folks; orders CPE then tests CPE; trains tech folks for support, implementation, configuration; then launches the product. Sales trickle in (maybe) 90 days later.

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