Peter : On Rad's Radar?
Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

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Why Pivot?

April 18, 2014

In business, a pivot is a strategy change (especially in Lean Startup processes). When you look at brick-and-mortar companies like RadioShack, Sears/K-Mart, there have been strategy changes but not really what I would call a pivot - or even a course correction. The pivot for B&N was going digital with the Nook (right or wrong it was a pivot). Plaxo pivoted (out of extinction) when it added Pulse.

Where's the Sales Friction?

March 14, 2014

When you look at your anemic sales growth, what is in the way? Where is the friction?

Is it that your sales team isn't closing enough deals? Or is it your sales team is confused about your product catalog?

How ShoreTel Broke M5

March 10, 2014

In February of 2012, PBX maker ShoreTel bought hosted PBX provider, M5 Networks. At the time, M5 had 2000 customers - just two thousand - with an ARPU of $2000. (That's $4 million per month in revenue, $48 mill per year.)

M5 was selling to big organizations like Ziff-Davis and Amnesty.

Elements of a Kick @ss Team

February 24, 2014

Tommy Norman is a scrum master, who leads the Agile User group in Nashville when he isn't doing dev work for Holland Square Group. His keynote at FISPA Live in Nashvile was about Building Kick Ass Teams. Here are the 7 essential elements to a kick ass team.

The top qualities of a team include: Trust; no egos and complimentary skill sets.

6 Actions for Your Business in 2014

December 30, 2013

Borrowed from this article. Six actions to take in January to improve your business in 2014. I have mentioned these many times before in talks and blog posts here and in my other blog.

  1. Better define your role in your customers' businesses
  2. Evaluate Your Staff
  3. Invest in your staff*
  4. Evaluate your services (anything new added, or old to stop offering?)
  5. Change your culture (or fight to maintain your culture)
  6. Evaluate your customers (fire some, profile the best ones)

Define your role by being clear and concise on your benefits, values, outcomes that businesses, especially small businesses, can expect and generally receive by utilizing your services versus your many competitors.

Short Week Musings

November 26, 2013

Thanksgiving and Hanukkah this week mixed with winter weather in many parts of the US has made for a slow week, but a busy travel week. Soon, thanks to the new FCC Chair Wheeler, that passenger barely squeezed into the ever shrinking airline seat next you will soon be able to use his cell phone on the flight - further annoying already annoyed people.

Blackberry has a new CEO, John Chen, who is making $88 million to sell them off, because if his tenure at Sybase is any indication, he isn't a turn around exec.

After 34 years as chairman of Level3, Walter Scott is retiring.

What to Do About Barnes & Noble?

July 9, 2013

Barnes & Noble is in decline. Best Buy and JC Penney's and Sears/K-Mart too. I don't think that it is just about brick-and-mortar. I think it is about strategy and pivots.

1099 vs w2 is Value Versus Time

July 8, 2013

First, I want to say that there is a big difference between a 1099 contractor and a W-2 employee. That I will explain here with help from the IRS publications. Then I will posit that today, when we hire skills, we are hiring not for time but for the value or the outcome. Management just hasn't caught up yet.

Different Channel Partners Means Varying Obstacles

June 30, 2013

Whether I am working with an ITSP (Hosted VoIP provider) or a cloud video conferencing company, the one thing I can count on is that the channel partners will all have different business models.

You can put them in buckets generally, but the fact is that each business model is a different problem or obstacle.

The telecom channel is based on the agent model. Sell our stuff, we pay you a commission, we bill and support the client.

So You Want an A Team

June 24, 2013

Lots of talk about hiring A Players. Companies have extensive lists of requirements now for every position - to the point that the candidate doesn't exist in real life.

Let's try to remember that many of the talents, skills and even positions available today did not exist even 7 years ago!

That said, you realize that to build an A Team, you have to become a coach and manager?

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