Peter : On Rad's Radar?
Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

PBX

Nothing But Vanilla Pudding

July 29, 2016

Do you remember playing musical chairs in school? The music begins a chair is removed and you circle around until the music stops. When the music stops, you try to sit in a chair and not be left standing. Channel positions seem a lot like that right now.

It Got Complicated

June 15, 2016

PRI's were easy. They are based on a standard. There were only two configurations that the gear could have. It worked 99% of the time. Now we have SIP Trunks to replace PRI and POTS.

The Telecom Long Tails

June 7, 2016

The Telecom Channel Partner Long Tail. 95/5 off-setting Pareto's Principle of 80/20. However, effort and real dollars are spent on the unproductive 95%. That is money and energy that could go into producing partners or marketing.

I talk about what an Aligned Partner is in my Channel Playbook.

In 2006, Alec Saunders and Chris Wood had a discussion about the Voice Long Tail (see here and pdf).

The Forecast Calls for a New Strategy

June 7, 2016

Some folks didn't particularly care for the forecast in my podcast with Acuity.

"Hope is not a strategy. [I have a little bit on strategy by PWC here.]

One thing about the channel: Most people are heads down just getting from payroll to payroll with no time or desire to look up and pivot.

Is Hosted PBX the Emperor's New Clothes?

May 27, 2016

Since 2004 when I started blogging, I have blogged about a hardware solution less than 2 dozen times - and not one product review. I have talked with OneAccess, a hardware company that was launching a new line of IAD's that was aimed at my clients, but no product review. I have mentioned other IAD vendors, like Edgewater, and even mentioned PBX vendors in passing (Avaya, Shoretel, 3CX, etc) when discussion premise versus hosted.

Lately, the PBX manufacturers have contacted me.

Services Partners Should Take a Look at

May 10, 2016

Been reading a bunch of press releases about feature announcements. Yawn! So I decided to poke around and see what services that are interesting for partners. I know you don't have time to look at everything, so here are a few.

3 Sales Strategies for UCaaS

May 3, 2016

With so many hosted VoIP companies out there -- has to be over 3000 in US and Canada - there are three strategies that these service providers can choose to sell their products through.

One is to package your product the way we have traditional sold it. That is to say, on-premise PBX (like Sangoma, Fonality, Digium, S2S) as the made ingredient coupled with SIP trunks and some "cloud" elements. Another version of this is to offer Key System Emulation (KSE), which is an awful way to provide hosted VoIP.

What Channel Are You Watching?

April 25, 2016

One thing I have noticed: UCaaS sales overall are not accelerating. Gary Kim writes how it is becoming a commodity.

The VoIP services market is up 5% to $73Bn in 2015, says IHS. Residential makes up 62% of that.

This Might Be Big

April 15, 2016

As I mentioned after Vegas, MITEL is buying Polycom for almost $2B according to Reuters.

Polycom brand to be retained, but the execs at Polycom lost this battle. CEO and CFO of MITEL stay in roles and the combined org is headquartered in Canada, much to the delight of Canada and the tax burdens.

MITEL bought Aastra in 2014 for $400M.

Channel Strategy: A Quick Look

March 21, 2016

Often I hear from channel execs that Agents aren't the future because they aren't moving to selling cloud and managed services fast enough. It is always the MSPs and VARs that will be the partners of the future.

Funny how different vendors are trying different things. Fonality is placing bets on both sides as they announced both a distribution deal with Ingram Micro and an exclusive deal with The (Agent) Alliance.

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