PBX

OCS in the Sandbox

July 15, 2008

TechRepublic has a great review of Microsoft OCS. "The verdict: For most organizations, Microsoft's current unified communications product will supplement-not supplant-traditional telephony systems."

OCS has 3 main weaknesses. One is 911.

OCS does not support enhanced 911 location information and not many (if any) third parties provide E911 services for OCS. E911 is critical in a college environment.

OCS does not provide for hunting or conference calling.

Maybe it will be fixed in SP3 or with the next version of OCS.

Posted in PBX, apps

A Secret to Hosted PBX

August 6, 2008

While speaking with the CEO of FreedomVOICE this week, we were discussing how important it was to keep it simple. KISS is a great concept because complex installs means too many things can go wrong.

This week Polycom announced that they had certified FreedomVOICE as a reseller. That's one way FreedomVOICE keeps it simple: standard on one quality phone that is becoming industry standard.

Posted in PBX, voip

I often quote that there are over 1000 VoIP Providers, including every Tom, Dick and Harry with an Asterisk box. Invariably, I get asked about consolidation. Well, cable has taken the lion's share of VoIP. Far and away the MSO's have become the giants in the VOIP world.

Posted in PBX, duopoly, telco, voip

Dialogic Partner event

September 25, 2008

Jeff Dworkin, Enterprise Segment Manager at Dialogic, sat down with me at IT Expo West to talk about Dialogic's re-focus on the channel. There are two groups that Dialogic is reaching out to: the system integrators and the development community.

Dialogic is launching a new Reseller Program in January 2009, which they will build a community around (in the social media sense with blogs). I guess you could say that the partner event on Oct. 20-21, 2008 at The Hotel Coronado near San Diego will be the start of the launch.

Posted in PBX, channel

Jazinga

September 28, 2008

Jazinga launched its entry into the SMB PBX space after winning the Best of Show Award at Internet Telephony Conference & EXPO. Jazinga's box is about the size of a D-Link router, but is more that a wireless access point and QOS router. It is a full fledged, SIP-capable IP-PBX that can use IP Phones or Plain old RJ11 phones. (You know those ugly ones on your desk now).

One big selling point is the easy configuration, which comes from a consumer focus that means you don't need an IT gal or a PBX guy to set it up or manage it.

Posted in PBX, smb, voip

It's Official: Sylantro Bought by Broadsoft

December 29, 2008

Today BroadSoft announced we have acquired Sylantro Systems Corporation. As one of our most formidable competitors of the last ten years, we have both succeeded in delivering high-quality products and superior customer satisfaction.

We believe the Sylantro acquisition is a tremendous opportunity that will allow us to continue our tradition of developing comprehensive solutions for hosted telephony and multimedia services. We will retain Sylantro's Synergy Multiplay Application Feature Server platform, and will begin to immediately integrate Sylantro's development team into our current engineering organization.

Posted in PBX, broadsoft, mergers

A Day of Collaboration

January 13, 2009

Tech Data and Fonality Inked a distro deal.The bloggers like VAR Guy made it sound like Tech Data was going into managed services under the whole UC umbrella. It's just one more set of SKU's for Tech Data's IP PBX category.

New Edge Networks announced Voice Connect as an extension of its MPLS service to deliver VoIP to end offices with QOS. "Voice Connect services include Hosted IP PBX, SIP Trunking and enterprise class features, with a variety of service options for locations requiring only a few voice lines to supporting the needs of large corporations."

Posted in PBX, VAR, channel, telecommunications, voip

VoIP and the Economy

January 20, 2009

VoIP originally was sold as the answer to the next wave of cost savings for consumers and especially for small business. Business phone lines have always cost more than residential lines because, in theory, businesses use the phone line more often. (I guess, if you have 2 teenagers then that equals 1 small business).

Now that businesses are looking for ways to cut costs, analysts are predicting a rise in VoIP sales. Maybe.

Posted in PBX, agents, economy, sip trunking, telecommunications, unified communications, voip

Sutus Delivers a Stimulus Plan of its own

January 28, 2009

Small Business wins as Sutus announces new lower pricing for 'Office in a box' technology

All-in-one Telephony and Data Communications vendor announces SOHO-grade pricing for award-winning Business Central device

January 27th, 2009, Vancouver, B.C. Sutus Inc., the company behind the Sutus Business Central™, a unique all-in-one device that combines all the Telephony, data and networking features required to run a modern-day office, today announced pricing that dramatically reduces the TCO (total cost of ownership) for small businesses.

Posted in PBX, agents, channel, technology, telecommunications, unified communications, wi-fi

Hot off the Twitter Press

February 18, 2009

It's amazing the news feed you can get from Twitter.

Broadband Stimulus Plan: High-Speed Access coming to Rural America

Ask our CIO about our UC implementation at Aspect on a Frost & Sullivan webinar tomorrow:

Telefonica, Microsoft Offer Windows Live Services to Latin America

AboveNet is connecting 4 Telx facilities in NY/NJ

Recession is slowing the Death of Dial-Up.

RackSpace is using the Green label to market its hosting service. (IPO's will do that to you).

Apparently, BPL is still a viable option. Go figure.

This is all in about an hour. There's a lot going on. How are you keeping up with the Industry?

Posted in PBX, TMC, broadband, data center, telecommunications, twitter, unified communications

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