Peter : On Rad's Radar?
Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

PBX

Things You May Have Missed at ITEXPO

January 29, 2015

With the official first day of ITEXPO in the bag and the dawn of Day 2 is upon us, here are some of things you may have missed.

Bill Miller of FreedomVoice, Digium, Fujitsu fame is back in the booth at ITEXPO for Fiber Mountain where he is doing his thing in the marketing realm.

Tampa startup and former Startup Camp participant, Phonism, launched its cloud-based VoIP end-point management system to beta this week. A big WOOT for the Tampa Bay startup community!

3 Reasons UC Deployments Fail

January 28, 2015

Just getting ink on a Unified Communications deal is just the beginning. So many deployments go wrong or worse the company doesn't leverage the value of the platform enough to justify the purchase. The users aren't using it!

One reason that UC deployments fail is that "It was sold wrong." Customer expectations were not set properly.

MITEL is Big in the Midwest

October 1, 2014

A $19B UCC Business

September 25, 2014

In a CRN article, Bob Gutschenritter, director of UCC for Ingram Micro North America, was reported: "Gutschenritter said the UCC business as a whole is already a $19 billion business, with 7 percent year over year growth. He said that while Ingram Micro has approximately 40,000 transaction resellers, he estimated 10 percent of those partners are involved in UCC solutions."

Seems bigger than any estimate I have seen until you drill down to what UCC is for Ingram (or TD for that matter): PBX, video, tele-presence and primarily Cisco distributed by the VAD. I would assume that also means Microsoft Lync licenses as well.

What Did I Miss Part 34

September 4, 2014

Merger Details Emerge

In the mix of the Comcast-TWC merger will emerge a new MSO created by divestitures and swaps called GreatLand Connections, previously called SpinCo. Charter will own one-third and operate it, says Telecompetitor.

The FCC has received a lot of comments on this merger docket and many are anti-merger. I think it would be a mess for consumers - and the result would be a much larger Comcast that is too large already.

The Next Step in UCaaS

August 27, 2014

The numbers are in - Infonetics: PBX market down 6%, Unified Communications up 31% from year ago - Hosted PBX or UCaaS is growing. Well, sure, from zero to a couple of hundred million in ten years. Yet we come to a crossroads now. The premise people are shrinking but slowly.

3 VoIP Studies to Skim

August 18, 2014

I like the responses when you survey your Everyday Jack and Jill. In this Survey: What Do People Really Know About VoIP? 'It may seem that what the average consumer knows and doesn't know about VoIP isn't very relevant to the technology's business uses." Despite over 10 years of "marketing" VoIP, "nearly 71 percent of the people we surveyed couldn't define what VoIP was without contextual cues." Awesome!

What do consumers worry about? No dial-tone without power; call quality; and specialized equipment.

Cloud, Cloud, Cl...Shut Up!

July 31, 2014

Continuing from yesterday's Access is Still Pretty Good, Microsoft is trying to coach its partners on how to sell cloud services (like Office365) since it is different than how partners were selling Hosted Exchange and Small Business Server.

Microsoft's BAD TIP #1: Talk cloud, cloud, cloud with customers. It isn't about premise versus cloud. It is about Business Needs, Goals and desired outcomes.

Netflix is Insight into VoIP Quality

June 11, 2014

Netflix has an ISP rating to let consumers know how ISPs are doing delivering Netflix streaming video. Netflix is involved in a fight for the last mile with the largest ISPs in the US, especially Comcast and Verizon FiOS.

When your Netflix video buffers and buffers, some people call their ISP who has them do a speed test. Big deal.

One Way to Differentiate

June 3, 2014

My agent business (activity) has picked up considerably lately. Someone found me via my blog looking for a phone system that would integrate with ACT and Outlook. Doing some research, ShoreTel Sky and 3CX came up. Talking with a master agent I found out that Digium and Broadsmart do the integration as well.

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