Peter : On Rad's Radar?
Peter

On Rad's Radar?

| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

PBX

snom Takes an Aastra Approach

September 26, 2012

A couple of years ago Aastra launched a small form factor PBX based on Asterisk, the AastraLink Pro 160 Small Business IP PBX. This was a sub-$1000 solution for small businesses. The IP-PBX is XML based so that it can be customized for small businesses. As I have written before, I think the numerous ITSP's are missing out by not taking advantage of the XML in the IP Phone handsets.

Posted in PBX

Grow Your Business Without Sacrificing Options

September 21, 2012

One of my ITEXPO panels is on Wednesday @ 11 AM with Kevin Kelleher of ICON Voice Networks; Bobby Mohanty of Vertical; David Scult of Fonality; and Debbie Jo Severin, the CMO of 8x8.

With three leading options in the market for IP-based phone systems - on-premises, hosted (cloud) and hybrid-hosted - consumers may have a difficult time deciding which model best fits their business needs. We will be discussing four issues facing businesses today - BYOD, BPI, Mobility and Security - and how the premise and cloud options deal with those issues.

Posted in PBX, hosted uc, mobile, security
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TCA Moves

August 9, 2012

The TCA, the only non-profit trade association for the channel partners (VAR's, agents, inter-connects, YOU), has a lot going on in the next two months.

Heading into CPExpo in Orlando, the TCA will hold its fifth Channel Chief Summit. The CCS is an opportunity for the top channel executives of our service provider members to meet face-to-face to learn and share. This time round, Quest CTO Mike Dillon and Parallels SVP John Zanni will be presenting to the participants.

Posted in PBX, TCA, VAR, agents, certification, channel, hosted uc, training, unified communications, voip

VoIP Moves Part 296

July 16, 2012

Just a couple of interesting tidbits in VoIP to mention.

One, HP says the time is now to end-of-life the VCX SMB IP-PBX line it acquired from 3Com. Last January, HP blogged that it was committed to the VCX. Until now.

When I look at HP, I want to throw up. This was a company borne of innovation. Now? It's an M&A shop that can't figure ouot what it wants to be. And the layoffs are killing us.

Meanwhile, happy news at Toshiba who rolled out a cloud based business phone system. The VIPedge is aimed at the SMB market. Just waiting on Samsung to announce that they have one too.

Posted in PBX, hosted uc, voip
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HT Picks Off Big Competitor

July 12, 2012

In many ways, Wavecom was as big a competitor to the incumbent carrier in Hawaii as Oceanic TWC. A facilities-based CLEC, an ISP, a wholesaler and a Hosted PBX player. That's four areas where it was a thorn in HT's side.

Hawaiian Telcom (HT) is acquiring Wavecom Solutions Corporation for $13M.

Posted in CLEC, ISP, PBX, mergers, voip

8x8: The Channel View

June 25, 2012

I spoke with a sub-agent of 8x8, Tom Palmer, President of Adrena Speed Solutions. Palmer has been selling 8x8 services for a while. He told me about the time (around 2006) when Packet8 was the service brand of 8x8 that had just switched from a residential service to a small business offering. Palmer says it has come a long way since then.

Posted in PBX, agents, channel, voip

Talking with the CMO of 8x8

June 25, 2012

8x8 has hit $100 million in annual revenue, making them one of the top 3 Hosted VoIP providers in the US. I had a chance to interview Debbie Jo Severin, Chief Marketing Officer of 8x8 this week.

My first question was about what kinds of marketing 8x8 does. (I didn't know that the Packet8 brand was no longer in use.)

Posted in Marketing, PBX, VAR, backup, channel, hosted uc, unified communications, voip
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Broadsoft Enhances Trunking

June 12, 2012

Besides the stock price changing, Broadsoft is enhancing SIP trunking.

"BroadSoft, Inc. has announced the release of an enhanced SIP trunking solution, enabling service providers to add unified communications and mobile applications to their SIP trunking offering with speed and ease. With it, service providers can increase the value of their SIP trunks and improve their Average Revenue Per User (ARPU)." [UCSttrategies]

I wonder if they are enhancing SIP licensing as well. One of the big issues for Broadsoft based service providers is the licensing fees, especially the maintenance payments on unused licenses.

Posted in PBX, broadsoft, sip trunking, voip
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The New VoIP Giant

June 7, 2012

8x8 has hit $100 million in annual revenue making them the number 2 hosted VoIP provider (behind Comcast).  8X8 put up some good numbers last quarter.

At $100M, the company has proven that they can organically grow revenue. The churn is coming under control and the company is looking up-market.

Posted in ISP, PBX, cableco, mergers, metaswitch, voip

No Traction in Hosted PBX Market

May 25, 2012

According to Insight Research, independent hosted PBX providers should be able to take some small business market share from the Duopoly over the next five years.

The small business market size is more than 40 millions lines, says Robert Rosenberg, INSIGHT Research president. That will mean even more hosted PBX seats since lines and seats are not 1 for 1. "Our study suggests that thus far, small businesses haven't quite latched on to this new technology so the revenue today is only in the range of one-half billion dollars, but by 2015 hosted services will be nearly a $1.2 billion market and the adoption rate of the hosted services by small businesses will accelerate," Rosenberg concluded.

Posted in PBX, hosted uc, smb, voip, wireless, wireline
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