Peter : On Rad's Radar?
Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

PBX

You Can't Be All Things to All People

November 7, 2010

This morning Seth Godin blogs about alienating the 2%. In short, you can't please everyone. There's more money in trying to please a targeted core. In cliche, You can't please everyone.

When the Cable Giants Wake

October 26, 2010

The MSO's will be coming strong into Hosted UC next year. Four of the top 5 MSO's will be rolling out Business Hosted UC services. By the time they come to market the current crop of ITSP (Hosted VoIP Providers) better have their marketshare shored up. The ITSP has to be really sticky to their clients.

Broadvox and Cypress: What Now?

October 17, 2010

Broadvox and Cypress acknowledged the merger rumors on Thursday, announcing that they were still working out the details of the merger. (TMC broke the story here). Both companies wanted to assure customers that it will be business as usual.

Executives told TMC that no product lines were in danger.

Broadvox Inks Deal to Acquire Cypress

October 13, 2010

And so the VoIP Consolidation continues. (This is a good thing for two reasons: I need something to write about and this industry has too many players mucking about.)

Rumor has it that Broadvox has inked a deal to acquire Cypress Communications, a deal that they had been working on for months. No details have been released yet.

What to Ask Your Prospective VoIP Provider

September 29, 2010

If you are a VAR or telecom agent about to pick out a strategic partner to be the VoIP Provider that you work with, here are some things to ask the execs.

Are you a CLEC? It isn't a requirement to be a CLEC to deliver VoIP. However, if not, E-911 and porting will be done by a third-party.

The Channel and IP Comm

September 29, 2010

I presented on a webinar for the Technology Channel Association today titled How to SELLECOM Hosted PBX. We had a good turn out and many questions (which I appreciate).

One question was why I would suggest that the agent NOT ask for the bill. When selling IP Communications, it isn't about cost savings.

Sprint FMC Integration Service

September 13, 2010

According to the press release today, Sprint just annoounced Wholesale Mobile Integration. Not true. Last October at Broadsoft Connections, Sprint was talking about MVNO options like this. At the Channel Partners Expo in Vegas in february, I tracked down the Sprint Product Manager for this offering.

Bundling for Stickiness

September 10, 2010

Last year at Broadsoft Connections I did a panel on Bundling. Not many VoIP Providers bundle. Sure they offer Internet Access but that's mainly for QOS. What do they offer that makes them STAND OUT?

Net-Head Talking Coming Up

September 7, 2010

At ChannelVision Expo, I will be presenting Bell-Head versus Net-Head. I have been discussing that here and in Internet Telephony magazine since January 2009. I will be touching on that in a session titled Upselling SIP Trunking at CVX, where we talk about SIP Trunking just being a stepping stone to the water fall of IP Communications. (You know that buzz word: UC?)

So this is draft one of the talk slides:


There is certainly still money to be made selling POTS, DSL, T1, and cellular services - commodities all of them - but to make money in the future will need to understand and embrace IP - Metro Ethernet, Waves, Hosted PBX, SAAS, UC, and everything CLOUD.


3 Reasons I Get a Rash from my Industry

August 23, 2010

Actually, I don't get a rash from the Industry but from a large portion of the people in my Industry.

There are so many changes happening right now - every where. Our Industry is experiencing so many factors: declining prices, hyper-competition, anti-competitive actions, forbearance, Net Neutrality, and so much more.

Agents are locked in their business model and don't want to step outside the comfort zone.

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