Peter : On Rad's Radar?
Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

sales and selling

Another Hosted PBX Merger

July 9, 2011

Tampa-based Telovations acquires North Carolina based FeatureTel, combining two Broadsoft providers. No financial details were released. Could this be a sign about the viability of the US Hosted PBX space?

Many of the Cloud Comm companies haven't grown as fast as their backers would like.

Is Selling on Price Really Selling?

July 8, 2011

nQueryTelecom tweeted the following: "Virtual PBX VoIP Phone – Reduced Telecom Expenses: Virtual PBX VoIP phone systems ensure reduced telecom expense."  You can see my reply on the left. Basically, I'm tired of our industry selling on price. It is not helping. It is driving revenue down while debt keeps increasing.

4 Notes About CRM

July 6, 2011

I get asked often about CRM systems for sales teams. (I should I train salespeople and help hire salespeople.) Here are a few thoughts about CRM.

One, it's only effective if the sales team actually uses it.

Why Use an Independent Telecom Broker?

June 27, 2011

What is an Independent Telecom Broker? It's not the preferred title that I like for an independent telecommunications agent but some companies like it. It has variations as Agent, Consultant and Specialist, but at the end of the day the Independent Telecom Broker is hired by the customer to find them the best solution available for their business.

According to the Society of Telecommunications Consultants, "No member shall accept fees, commissions, or any other valuable consideration in connection with those services from anyone other than the member's client." A broker - like a stock broker - makes his money from transactions; in this case, a broker gets paid by the vendor for any sales made.

Is this a Master Agent Dilemma?

June 21, 2011

From the carrier side, Channel executives are looking to the VAR space for growth? Why is that? Has the Agent contribution to channel revenue hit a plateau?

At dinner last night, I was talking about the magic number of a tribe. For consultants, it's 100.

Jobs

June 14, 2011

I was lured in to watch some of the GOP Presidential candidates debate on CNN last night. (I'll keep any comments about how the Baker Act comes to mind while watching some of them.) Then I switched over to watch the Bruins just pound Vancouver again. (Sorry, Wig!) But the prevailing debate theme was JOBS.

I just noted that bankers are making pucks on M&S and debt, but there are jobs out there. Two were in my inbox today.

One CLEC needs a VoIP Account Exec.

One MSO needs some with Broadsoft experience.

A couple of months ago, a few CLEC's were hunting for Channel Managers.

If you are job hunting, is your LinkedIn profile up-to-date and complete?
Are you connected to me on LinkedIn?
Do you check the jobs section of LinkedIn?
Do you check the TMC Job Board?

On twitter, I get a lot of marketing jobs.














Service Provider Claims

June 4, 2011

What's funny is when one service provider tells me how inept the other service provider in his region is. "We take customers from them all the time." I hear the same exact thing from the other service provider.

Two other funny things I hear. One is how every service provider has the most talented tech person in the whole world.

Cable is Different

June 1, 2011

When selling cable services, it is different from selling most telco services. For one, the voice services are all digital and SIP. In many cases, voice is delivered on a separate VLAN or even physical path. (It's not a dynamically allocated converged circuit.)

Data services are delivered differently too.

Are VAR's the New Agent?

May 27, 2011

The Channel seems to be turning their back on the traditional telecom agent. All eyes are on the VAR space. Even Master Agents are out chasing the VAR's. (For example, Telephony Partners has a white paper out to explain why VAR's should work with a master agent like TP.)

From talks with cable execs, it appears that the traditional telecom agent scares the C-suite at the Duopoly.

TDCloud Joins the Fray

May 19, 2011

We have seen the hardware distributors moving into the cloud space. We saw that SYNNEX launched Cloud SolvUC as a unified communications play. According to the PR, the first nationwide cloud UC product. Umm, just from that marketing spin alone, I would suspect that SYNNEX did not have its finger on the pulse of this space.

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