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Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

sales and selling

Monday Morning Thoughts on Sales and Strategy

February 1, 2016

This testimonial for ANPI by an RLEC is worth listening to just to understand the thinking behind moving to cloud comms. Try at least the first 90 seconds.

Seth Godin's blog today describes not a pyramid, but a Frustum. Seth uses the music business as the example, but I see it in the telecom industry today.

Channel Partner Take-aways from CVX

January 29, 2016

Channel Vision Expo is collocated with ITEXPO. This year MSP Expo was also collocated and Microcorp's Partner learning experience was down the street. (Telarus had an event the week before and Metro Connect for carrier execs was in Miami Beach the same week. It was Telecom week in South Florida, although I didn't see Sam Levine and a few other agents I usually run into.

Competing in SaaS or VoIP

January 19, 2016

In this growth hack article, there a number of good points about SaaS companies that can be extended to the VoIP space as well. (Voice is just an app today, right?)

"SaaS is getting increasingly competitive." You think? Look at all of these marketing apps.

On Success and Salespeople

January 4, 2016

Interesting viewpoint on Success and Salespeople from David Kahle on LinkedIn: "The vast majority of mankind, including the vast majority of sales people with whom I work, really don't want to be successful. They understand that success only comes as a result of the investment of time, money, and emotional energy. And, they don't want to make the investment. They are motivated to just get by, instead of succeeding."

Cloud Comms On the Rise

December 28, 2015

Cloud based unified communications to increase by 466% in 2016 [source]

Share of cloud in unified communications to rise from 6% in 2015, to 28% in 2016 [source]

Interesting the news the rise in cloud communications. Actually the shocking part is how little penetration cloud comms has now- 6%!!!

Everyone Wants You to be an MSP

November 5, 2015

Whether it is the keynote at a channel conference or a master agency, everywhere you look the message seems to be: Yo Agent, become a MSP!

So for a few years now, the keynotes, most notably from a Gartner analyst, have been a singular message: become a cloud broker or service provider or die!

CLECs have been trying to transition to cloud - most notably TelePacific, EarthLink and Cbeyond (now Birch). As TBI's Ken Mercer writes, "We've been selling telecom services for years.

Utility VoIP

October 1, 2015

Ran across a website that called their Hosted VoIP solution Utility VoIP. I thought that was appropriate because in so many cases it is sold as dial-tone replacement. Nothing more.

We are almost 12 years in and No HD Voice, No Fax over IP.

Sales is Transitioning, Are Salespeople?

July 17, 2015

Insurance companies had to learn how to sell in today's marketplace, too. (See GapingVoid here.) It is the age of the smarter conversation.

Sales has to be about the business and its goals and outcomes. Otherwise sales cycles will increase and transition to IP and Cloud will stall.

2 Ways to Increase Your Revenue

July 8, 2015

In this slide-deck, slide 6 shows that they biggest reason businesses lose customers is due to neglect. That means that your company became a line item for payment on an invoice or credit card and at some point the buyer decided to price shop you and left.

This article suggests, "Do you know that 45 % of customers do not renew because they believe they weren't contacted? That poor data quality is a primary reason 40% of all business initiatives fail to achieve their targeted benefits!

The Dip for Channel Partners

July 8, 2015

In the Art of Charm podcast with Seth Godin is a good listen, especially when Seth explains The Dip (at 8:30).

On the pre-med school path in college, The Dip is Organic Chemistry. You have to pass it in order to even think about succeeding in med school.

I think in telecom The Dip is cloud services.

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