Peter : On Rad's Radar?
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

sip trunking

Utility VoIP

October 1, 2015

Ran across a website that called their Hosted VoIP solution Utility VoIP. I thought that was appropriate because in so many cases it is sold as dial-tone replacement. Nothing more.

We are almost 12 years in and No HD Voice, No Fax over IP.

My SIP Product Wish List

September 8, 2015

Star2Star announced StarSIP which is a SIP trunking service with some enhanced features. It made me start to think about what I would like to see in a SIP Trunk product.

It is all me-too service today: some form of dial-tone either OTT (over the top riding on the existing Internet bandwidth) or on a dedicated circuit. Small business like the straight up POTS replacement, right?

What the Studies About UC Say

August 25, 2015

WOW! In a study of 1,000 businesses by Evolve IP, "71.5% were not very familiar with what "Unified Communications" actually is". You can scratch that off your SEO key word list right now.

The stat that "40 percent of participants are already using elements of a Unified Communications (UC) solution" is misleading because UC is a garbage term for many components of voice, video and comms.

Sales is Transitioning, Are Salespeople?

July 17, 2015

Insurance companies had to learn how to sell in today's marketplace, too. (See GapingVoid here.) It is the age of the smarter conversation.

Sales has to be about the business and its goals and outcomes. Otherwise sales cycles will increase and transition to IP and Cloud will stall.

UC Trends in Q1 2015

March 24, 2015

Just back from the CP Expo in Vegas, I am still catching up and digesting what is in store for 2014 in the Channel and it looks like the Hosted VoIP space. Most noise at the show was around Hosted VoIP.

Two studies out about SMB trends. One from Intermedia.Net late last year is around mobile trends.

3 Reasons UC Deployments Fail

January 28, 2015

Just getting ink on a Unified Communications deal is just the beginning. So many deployments go wrong or worse the company doesn't leverage the value of the platform enough to justify the purchase. The users aren't using it!

One reason that UC deployments fail is that "It was sold wrong." Customer expectations were not set properly.

The Cbeyond Story

May 19, 2014

Cbeyond started strong in Atlanta. At one point, they had a chunk of the small business T1 market in Atlanta. Being VC funded, growth was required. New cities would have to be added.

Hosted PBX Sales Increasing

April 17, 2014

Blame some of it on the TDM-to-IP transition, but a lot of the reason that Hosted PBX sales are increasing is due to the large number of service providers offering it. Today, CoreDial tweeted, "Sales of #hostedPBX and #unified #communication services rose 13% in 2013." This is just a response to Infonetics 2014 VoIP report, in which the research firm projects that UC and VoIP (including residential) will grow to $88B globally. It is currently at $68B. That's global.

Broadvox Sells Cloud Business to Fusion

September 16, 2013

According to a Broadvox press release, Fusion Telecom (OTC:FSNN) signed an Asset Purchase Agreement to acquire the "Broadvox retail business services' assets and operations. Under the terms of this Agreement, Fusion will be integrating key staff, platforms and network employed in the current delivery of the Broadvox retail services into its NBS cloud communications division."

This transaction comes at a funny time, because at the show I was told that Broadvox's SIP trunking business was up for sale. Either Broadvox is selling itself off in pieces after churning through two sets of management (including Speakeasy) or the SIP business is staying and the retail stuff is going.

Interesting Links for Your Consideration

May 14, 2013

There have been some interesting articles lately. I can't get to all of them, but here are some good reads.

Death of the Telecom VAR in 2013 - How an entire sub-industry will be wiped out in the next 24 months by Jeff Hawkes. "Traditional telecom VARs or value-added reseller businesses- those that derive the majority of their revenue from the sale of on-premise PBX equipment to business customers- have ridden one of the longest product life cycle waves in recent technological history and combined with an emerging threat from hosted phone providers and a professional background that leaves most ill-prepared to run a business larger than a few employees is threatening to wipe-out or dramatically alter an entire sub-industry in the next 24 months." He writes like me.

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