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Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

UC tag

Drill down on UC search:

25 result(s) displayed for UC (1 - 25 of 196):

It is Nice that Acquires inContact

Israeli software company Nice Systems said it would acquire inContact on Wednesday morning for about $940 million. Another Billion dollar deal in the UC&C space. (PGi got picked off by private equity for a billion late last year.) inContact...

Most Businesses Fear Change

We have been successful as a sector (if you can call it successful) by selling replacement services by saving the customer money. From $1 per minute long distance to almost free; from $1500 T1 to $199. I even heard...

GoDaddy Buys Some Voice

In a surprise move, GoDaddy is acquiring FreedomVoice of Greater San Diego, a former client and employer, for $42M plus $5M more for milestones. The CEO and his wife have been building it to sell since 2012. GoDaddy is...

Telecom Tidbits #2435

A lot going on (especially with M&A). The FCC approved the Charter-TWC-BHN merger, despite being fined for blocking third-party modems. Frontier says that the 30K people affected by the transition (and who still have issues) will get credits and...

3 Sales Strategies for UCaaS

With so many hosted VoIP companies out there -- has to be over 3000 in US and Canada - there are three strategies that these service providers can choose to sell their products through. One is to package your...

Food for Thought (Tidbits #2434)

Tidbits today but not all of them are about telecom. From James Altucher: "Automation is eating the world. Every time a line of software is written, a job is lost." VR, 3D printing, AI and robotics will make us...

What Channel Are You Watching?

One thing I have noticed: UCaaS sales overall are not accelerating. Gary Kim writes how it is becoming a commodity. The VoIP services market is up 5% to $73Bn in 2015, says IHS. Residential makes up 62% of that....

Why Are You Calling Me?

Facebook Messanger is used by 900 million people in form or another (desktop, laptop, tablet, iOS, Android, Windows). Messenger already rolled out voice and video calls via the chat app. "Mark Zuckerberg announced that Messenger already made up 10...

Musings on the Polycom Deal

So MITEL is getting bigger by buying Polycom. It had been rumored for weeks and now finally hits the news. I wonder if Polycom saw the writing on the wall that the battle is going to come down to...

Why Do You Look at an iPhone That Way?

The promise of the iPhone wasn't that you could make HD voice calls. Actually the original promise was a beautifully designed cellphone. Then it became more with iTunes and the app store and the ecosystem. The ecosystem is the...

The M&A Train Rolls Along

In the UCaaS space, "Fusion has completed the acquisition of the intellectual property and assets of Technology for Business Corporation (TFB), a provider of contact center solutions," reports Channel Vision magazine. In a different kind of merger, Genuity Networks...

Channel Strategy: A Quick Look

Often I hear from channel execs that Agents aren't the future because they aren't moving to selling cloud and managed services fast enough. It is always the MSPs and VARs that will be the partners of the future. Funny...

What Happens in Vegas

At the Channel Partners Expo in Vegas, rumors are running wild. Metaswitch-Genband being settled in patent court. Polycom-Mitel cuz money. Another Broadsoft client gets bought. MagicJack (yes, magicjack) decides to over-bid in order to not be the bridesmaid again....

2 Reasons It is Hard to Sell UC

Despite the numerous UC providers crowding the marketplace, the actual sales of UC seats is not skyrocketing. Companies with 25% growth like 8x8, number in the dozens, not in the hundreds. For some, it is a focus-message mess. They...

What Are They Feeding Enterprise?

After a 27 hour trip to Enterprise Connect, I can safely say that we have an unqualified me-too business. Video conferencing and collaboration - now called meetings and workflow - were printed on every booth. Here is what I...

It Will Be an Outsider That Kicks Your Butt

Bloomberg has an article about Facebook at Mobile World Congress and how FB looks like a competitor to telcos. FM Messenger, WhatsApp (that FB owns), SnapChat, Skype, Slack, and many other messaging apps are video and voice enabled (in...

Telecom Tidbits #2429

PRIVACY First up is Apple versus the FBI over end-to-end encryption on the iPhone. For privacy nerds, Barry Eisler's new book, God's Eye View, was a scary realization that the NSA has too much reach -- and very little...

How To Win at UCaaS

Wainhouse research says that the UCaaS industry will grow at a rate of 24% year over year. 8x8 is doing that with their revenue. "Total revenue of $53.2 million increased 29% year-over-year; service revenue of $48.9 million increased 29%...

Monday Morning Thoughts on Sales and Strategy

This testimonial for ANPI by an RLEC is worth listening to just to understand the thinking behind moving to cloud comms. Try at least the first 90 seconds. Seth Godin's blog today describes not a pyramid, but a Frustum....

The Gist of ITEXPO

ITEXPO just ended in Fort Lauderdale, where it was for quite a few years. (The Miami Beach Convention Center is being renovated.) Here are a few things I saw at ITEXPO: SD-WAN is a better term than SDN (software...

Telecom Disruption

You read about disruption in other industries with household names like Dropbox, Uber, AirBnb and Netflix. Telecom is being picked apart the same way Craigslist started the revenue decline for newspapers. No one makes voice calls any more. It...

Broadsoft's UCaaS Predictions

Broadsoft did a global survey of UCaaS penetration. "The survey of 129 global service provider and industry leader respondents revealed cloud UC market penetration could grow 3x in the large enterprise segment, 7x in the mid-market segment and almost...

Competing in SaaS or VoIP

In this growth hack article, there a number of good points about SaaS companies that can be extended to the VoIP space as well. (Voice is just an app today, right?) "SaaS is getting increasingly competitive." You think? Look...

Uh Oh, Microsoft is Closing the Gaps

Some folks think I am picking on the VoIP space (see this post). Maybe I am. Hosted PBX started for me in 2003 when Broadsoft's second customer rolled out its platform and signed me up as their first agent....

Is There Anything Impressive About VoIP?

I am getting peppered with email invites to lunch-and-learns, webinars and other events to learn about "impressive" companies. Is there anything impressive about VoIP? Is anyone doing anything really unique? I am having a hard time thinking so. Unique...
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