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| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

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Drill down on UC search:

25 result(s) displayed for UC (1 - 25 of 223):

Avaya Has Fallen

News out of the Wall Street Journal has Avaya contemplating a Chapter 11 bankruptcy filing and selling off its call center unit. The problem with Avaya is it is over-leveraged, which we will be saying about many telecom companies...

UCaaS Round-Up (Tidbits 2443)

Nextiva, a Broadsoft powered ITSP, announced at their user conference that it has released a new UC&C or Workplace Comms platform that they created internally named NextOS. Nextiva has 100K SMB customers. It is surprising that they didn't make...

Tidbits #2441

Here are some interesting stories. The US presidential election is finally over. So is IPv4! GTT is buying Hibernia Networks for $590 million (mostly cash). Hibernia adds sub-sea assets to GTT's Tier 1 global network. This move also adds...

Marketing Lesson from the Election

A couple of marketing lessons from the campaign. (Non-political). If your Brand is broken, run a Branding campaign not a negative campaign. When your brand is broken -- maybe your uptime is three eights instead of nines or maybe...

Channel Outlook in a Mega-Merger World

With all of the deals going on being a telecom partner is a nervous business. Why do I say that? Uncertainty is never good. Less choice is never good. Less competition is unhealthy for an industry. AT&T with its...

Is UCaaS Growing?

The latest financials came out in the last week. Let's examine if UCaaS is growing. RingCentral Office annualized exit recurring software subscriptions (ARR) grew 39% year-over-year to $316.8 million. RC says they are growing margins and revenue, while also...

Broadsoft Goes Deep in White-Label

These acquisitions are coming faster than I can type!!! Sheesh! Broadsoft is buying VoIP Logic! This is ironic because when BSFT bought Intellinote and made a bunch of announcements about spreading BroadCloud and BroadBusiness, I remarked they should just...

The State of UC&C - Part 3

I have a lot of snippets on the UCAAS and UC&C space to share, in no certain order. We have seen consolidation in the contact center space - ININ-Genesys and others. It isn't over yet. There are too many...

Freemium UCaaS by OnSIP

One of the early adopters of WebRTC is an ITSP with 45,000 customers out of NYC called OnSIP. OnSIP recently launched a Freemium model for UCaaS for businesses. I got to speak with the CTO and Co-founder, John Riordan,...

Studying UCaaS

UC is a bucket of ways to communicate - voice, video, conferencing, messaging (SMS, text, IM, chat), presence and more. Some of those buckets are shifting. Voice calls can be made through many apps (like Facebook, WhatsApp, Skype, Google...

UCaaS: It isn't All Bad News

Okay, I will stop picking on UCaaS like I did HERE and HERE and tell you about some good stuff. VOSS Solutions has been a Cisco shop for many years. Now they are launching VOSS-4-UC, a management platform for...

Research Firms Missed Again on UC

MarketsandMarkets states that the UCaaS market size is expected to grow from USD 17.35 Billion in 2016 to USD 28.69 Billion by 2021, at a Compound Annual Growth Rate (CAGR) of 10.6% during the forecast period. In contrast, Transparency...

What Pain Does UCaaS Solve?

There is rarely actual discussion in LinkedIn Groups any more. If there are comments, they are undisguised pitches for companies. In this particular discussion, the reader can conclude that most people know very little about the market that they...

National Harbor: In the Bubble

More than one person mentioned how National Harbor looks like a town in a bubble or a movie set. As the CPEv show wraps up, here are highlights. It wasn't UCaaS after UCaaS after UCaaS. It was broken up....

Nothing But Vanilla Pudding

Do you remember playing musical chairs in school? The music begins a chair is removed and you circle around until the music stops. When the music stops, you try to sit in a chair and not be left standing....

Talking API and UC with Zilkr

In this podcast, I sit down with Omar Paul, co-founder of Zilkr, a platform for communications APIs and SDK. In the Age of Integration, the Age of the API, UCaaS providers have to start building an ecosystem. When apps...

Why You?

This was another Me-too week in press releases. It was ILEC SD-WAN week with announcements from AT&T, CenturyLink and Verizon. It was another handful of VoIP product launches. It was a handful of notifications that various master agencies inked...

PlumUC Pipes in on Skype4B for Partners

On Microcorp's weekly agent call, the first topic was the Office365 opportunity for channel partners. (One slide from that call shows the size of the opportunity is on twitter.) I wasn't aware of how many vendors were pushing Office365....

UC Tidbits #2441

So many pieces of news about the UCaaS and UC&C segment that I just wanted to cover the highlights (with links) for your perusal. New ReportsWeb Global UC&C study: "The global market is gradually experiencing the transition from legacy...

A Big Shift Coming to Telecom

Our sector of the marketplace - telecommunications - is about to undergo a change. Yeah, we have been in a shift for a good while, but more is coming. We went from TDM to VoIP to Hosted PBX to...

UCaaS Tidbits #2440

SkySwitch has launched contact center-as-a-service (CCaSS) for its white-label resellers. [channel vision mag] RingCentral Enterprise with Google for Work is a new partnership. It will chase (far) behind the Microsoft suite. As expressed here, "Take Skype for Business, Cortana,...

The Struggle of the Channel Managers

One big struggle of the channel managers is to get agents to sell deeper into accounts. The providers would like more than Internet and Voice to be sold. If you have been at a master agent roadshow or conference,...

Selling UCaaS as a Solution with Velis4

In this podcast with Guy Yasika, VP of Sales at Velis4, we talk about selling UCaaS as a solution. Velis4 has 3 UCaaS platforms - Broadsoft, Skype4B and Netsapiens - which offers 3 very different approaches to UCaaS for...

Tidbits #2438

Data Center, M&A, BK, Innovation, UCAAS and more in this episode of Tidbits. Sendhub,a business SMS provider that raised $10M, was acquired by Cameo Global, a global managed IT shop that does some contact center work. Salesforce's leadership position...

The Telecom Long Tails

The Telecom Channel Partner Long Tail. 95/5 off-setting Pareto's Principle of 80/20. However, effort and real dollars are spent on the unproductive 95%. That is money and energy that could go into producing partners or marketing. I talk about...
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