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| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

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25 result(s) displayed for agents (1 - 25 of 240):

A Chat with IPR's Channel Chief

Kirk Horton is the new Channel Chief of IPR Secure*. We chat for about eight minutes about the launch of IPR's Fusion Partner program, IPR and channel partner programs in general. Horton told me that he put the best...

Access is Still Pretty Good

At all the shows, it is cloud this and cloud that - a bunch of doom and gloom on legacy telecom. I am calling bullsh!t to that right now. The LD business is still making money (especially in Canada)....

Agents May Not Like This

Verizon's re-launch of its channel (after quite a few starts and stops) came with a new channel chief, Janet Schijns. In an interview in CP magazine, she makes some points for the channel. The buying patterns are changing. So...

Are You Getting Rejected By Cable?

I hear a lot of stories about cable: (1) About a one-third order drop out rate due to no facilities: (2) Intensive paperwork for orders and quotes; and (3) clean orders are rare, which causes rejections that result in...

Vendor Buys Its Platinum Partner

"Vertical Communications, a provider of business communications software, announced that it has merged with Fulton Communications, a national systems integrator of voice, data and video communications technologies and one of the Inc. 5000 "fastest growing companies in North America.""...

Why Pivot?

In business, a pivot is a strategy change (especially in Lean Startup processes). When you look at brick-and-mortar companies like RadioShack, Sears/K-Mart, there have been strategy changes but not really what I would call a pivot - or even...

VARs Threatened by Agents

Quite the announcement: "CompTIA: 70% of VARs Concerned About Agents 'Encroaching' on Their Space". For at least three years CompTIA has been working on partnering VARs with Agents to bring about this converged business that could manage the WAN/LAN/IT...

Agents Versus Brokerages

I often hear from carriers how Agents don't add value. I'm never sure what value the carriers are talking about. Agents are a sales force for you. We sell your stuff. That's our value. (Some of us do more...

True Ups Kill the Partner

I just received news that tw telecom will be truing up my account. It will be a nice 4 figure pinch - going back to March 2013. I understand that the account had a billing adjustment, but a true...

Are Certifications Becoming Common?

RingCentral has launched RingCentral Communication Expert (RCCE) training to provide product and technical training for partners. Alteva has had a training program for a while for product and sales training. Both are vendor specific. The TCA (Technology Channel Association)...

AT&T: Transform from Agent to Provider

AT&T has a new channel program that isn't really a channel program so much that it is a wholesale program. (I wrote about it when I first heard about it back in September.) The Emerging Markets Program requires that...

If I Was Starting as an Agent Today

Yesterday the TCA launched "The Voice of the Agent" Webinar Series to provide advice for channel partners by agents. It was good content from the panelists - Michael Bremmer of TelecomQuotes.com; Evan Gillman of TransitBroker.com in NYC; and Jeff...

What to Do After Getting Shafted on Commissions

As many of you know, being a telecom agent means that at some point in your business, a carrier will stop the commission check. It could be the carrier files bankruptcy or gets acquired or just changes the plan...

Agent Contract Terms

On a call today with an Agent, we were discussing some contract verbiage. Most agent hope for an evergreen commission contract. As long as the customer I bring to you is a customer, you should pay me on that...

Channel Programs Have Changed

Many companies are adding channel programs. Most look at the success that Microsoft and Cisco via their channels. The thing is most companies don't treat their channel the same way that these two giants did. Microsoft knew that if...

Why Agents Should Be Pro-Copper

The IIA is the perfect example of an astroturf trade group funded by and for the ILECs. The IIA put together a study to show that copper maintenance is eating up funds that could be used to deploy fiber-based...

No More TDM

In an effort to speed up the adoption of IP-based voice services (like SIP trunks and VoIP), AT&T has stopped compensating Agents for TDM. No more POTS lines or PRI's, folks. It's funny that this happens now because I...

Comcast and Synnex Equals Added Value

I hear all the time how Agents don't "Add Value". Curiously, they never explain what that "added value" is supposed to be. Agents get paid to sell your stuff, isn't that value enough? Even more curious, carriers think VARs...

CPZ: Cloud Analogy

At the Cloud Partners show, there is a talk show component called CPZ. I have been a guest a couple of times. In this picture you see VP of Indirect Channel Sales at Comcast Business, Craig Schlagbaum, and Jeff Ponts,...

I Wonder Sometimes

Maybe my head is in the clouds here at Cloud Partner Conference, but I have been scratching my head about a few things this morning. I wonder why AT&T Wholesale has a meeting room at an Agent show. I...

Is It Really Cloud or Bust?

In an email about a show, it states you can change or die. Then GCN had this cartoon on its Facebook page today: There are so many business options. VAR, VAD, Master Agents, Telecom Agents, manufacturers, carriers, service providers, even...

The Power of Cable

Agents and VARs want to sell cable - mainly due to demand from small business. The price points and the advertised speeds make cable attractive. However, the cable guys really only want to sell direct. Period. Everything else is...

Convergence is Upon Us

For years we talked about converging voice and data. Now that most voice traffic is VoIP riding on data networks (cellular, broadband, T1, MPLS, etc.), we can say Converged. But there is another convergence happening - the world of telco...

Channel Sales Enablement: Part 2

Every channel wants a lot of feet on the street. I just saw a master agent in New England with 160 providers in its catalog. It isn't unusual for a master agent (pick any of the big ones) to have...

5.5 Questions to Ask Your Cloud Vendor

An agent asked me for some advice on what Hosted PBX provider they should look at. I think it is always about local - you need local support, local numbers, and if it is OTT or single location local network....
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