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Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

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Drill down on agents search:

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Correction: Savvis Comp

I blogged about Savvis/Qwest halting MMR commission to the Channel. However, Dale Tucker of the CenturyLink Channel program was at CVX before my panel telling me his people had read the blog post and that I was wrong. CenturyLink/Savvis/Qwest are...

A Fun Chat with VAR Dynamics

It started out coincidentally as VAR Dynamics CEO, Tony Francisco, was on my plane this morning. And he just recently moved from Silicon Valley to Tampa Bay, where I live. He is working with Gazelle Labs and spoke at BarCamp...

Day 1 at ITEXPO

I had a couple of good conversations today. One was with Greg Plum who has embarked on a new chapter in his career at StartMeeting.com. Plum is exciting about building the channel for this start-up conferencing company for a number...

End Caps

This was the week that we learned that online protesting can work -- if enough people get involved and if you get the support of some powerhouse websites like Google and Wikipedia. It looks like SOPA was dropped and the vote...

What is it with Agents and the Web?

When I skim through telecom websites, it is pretty obvious that most telecom companies - agents, masters, VAR's, carriers, ITSP's, ISP's - don't really give the web any love.The websites are rudimentary - many without an update in the last two...

Thought of the Day

In what other business industry would make it so flaming difficult to give revenue to?CenturyLink just issued Channel Rules of Engagement (part II): “CenturyLink Channel Alliance, in conjunction with the Savvis Alliances partner program, has developed Phase II of the...

Savvis Changes Comp Plan

I just received confirmation that channel compensation for hosting under CenturyLink will no longer be residual. Savvis, which is owned by CenturyLink, took over management of the Qwest Cyber Centers.At a time when cloud providers want agents selling, data center...

Level3 2012 Channel Strategy

So here is the new strategy for the Channel for Level3.“Late 2011 was a busy time for the Level 3 Indirect Channel. Our first priority after the acquisition closed was to determine a partner program structure that best supports...

3 Things Agents Need to Look at in 2012

It will be a busy year in 2012 as all the carriers try to synergize their mega-mergers and get their back-office in order so that we can actually place orders. Besides selling the traditional circuits - POTS, T1, SIP, PRI...

Agents Have to Transform in 2012 (or So I'm Told)

It seems that the channel execs - including master agents - are betting on VAR's to be the salvation for sales in the future. I can see a piece of that perspective. The tradition agent is transactional and slow to...

3 Things to Watch for in The Channel in 2012

2011 has yielded some surprising momentum for the Channel. With the cable industry, cloud providers and so many other companies making more commitments to the Channel. I think that there are 3 things we need to watch for in The...

Frontier Gets Cell Service, Agents Should Too

Frontier Communications has inked a deal to be a channel sales agent for AT&T for voice and data cellular plans, as reported by the Fool. “This was a natural extension of a product that we are not currently offering that...

What Will You Be Selling in 2012?

Most channel executives will tell you that the 2 biggest products for 2012 will be MPLS and SIP.  It makes sense since the PSTN is being phased out as the telecom infrastructure turns to an all-IP network. It also makes...

Do You Need an Audit?

The FCC wouldn’t have spent so much time this year on Bill Shock if it wasn’t a growing problem. The other billing problem is cramming or third party billing to your phone bill. Again so big that the FCC had...

Channel Ethics: Part V

Recently, I learned that a Channel Manager is also an Agent. I asked him about it and his reply: Who better to manage agents than an agent. It makes sense on the surface (like partison). And it is not uncommon....

Agents Need Training

According to David Byrd of Broadvox, agents and VAR’s need more training when it comes to SIP. As he wrote in his Wild Mushroom post, “Too often we encounter a situation where an agent sells a SIP Trunk with no...

The Telco Customer Experience

There has been some buzz on twitter about the telcos working on bettering the customer experience. Despite JD Powers awards, the average customer is not happy.Those that are still on Telco 1.0 with POTS and DSL do not have a special relationship. And...

The Panel of 5

How does an agent distinguish between five CLEC's if the channel heads of those five companies spend much of an hour saying, "I agree" and "What she said". That's what happened at the carrier executive panel at the Microcorp One-on-One...

TNCI Files BK

The reseller that spent so much effort trying to sign agents up for its Equity Plan - cash out when TNCI sells out - went south today by filing for bankruptcy. TNCI owes $10 million dollars to its wholesale carriers...

How Do You Make it Rain in the Cloud?

Here at Microcorp's One-on-One event, I moderated a panel this morning about various cloud services with Level3 (CDN), Cbeyond (Virtual Servers), Intercall (Microsoft 365/Linc), EarthLink (Security), and PAETEC (Visual Messaging). It's an eclectic mix, but that should tell you that...

What Does an SLA Really Mean?

SLAstands for Service Level Agreement. Basically, an SLA is the minimum level of service that a carrier will deliver to you per your agreement. It is not a guarantee or an assurance that you will get that service. It means...

Conferencing is on the Rise?

Analysts often talk about predictions and trends in the marketplace. It seems except for voice, everything is on the rise: Cloud, VoIP, SAAS, mobile, social media and, yes, even conferencing. What is driving conferencing?The economy has something to do with...

Lessons in the Cloud

One of the great lessons in the Cloud is how do you sell it?It all comes down to the messaging (marketing or story you are telling) and the sales approach (or technique). Sitting with Jeff Uphues  of Cbeyond Cloud today...

Is the Transactional Agent Model Sustainable?

This was a topic in Chicago last week: Is the Transactional Agent Model dying? It isn’t dying because the telecom business is such a commodity. Dumb pipes will always be a commodity. That’s why managed servcies was invented. (Unfortunately, that...

Colo Agency is 45th

Inc. Magazine has notified Global Communication Networks that the firm ranks number 1,347 on Inc.’s fifth annual Inc. 500|5000. In addition, GCN was ranked as the 45th fastest growing telecommunications company in the nation, as well as one of the...
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