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Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

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Drill down on agents search:

25 result(s) displayed for agents (126 - 150 of 252):

Why Accurate Paperwork is Necessary

I have hired salespeople that just don’t want to do paperwork. Someone else should handle that why they do the “important work” of sales. I would buy into that if that superstar was closing a lot of deals or had...

Schools and Libraries are Off Limits

Saw this notice today: “AT&T corporate policy prohibits Alliance Channel Solution Providers from selling AT&T services to E-Rate eligible customers (which includes all K-12 schools and public libraries). Do not engage in sales activity of any kind with E-Rate eligible...

The Inexpensive Cloud

Image via Wikipedia Amazon Web Services including EC2 is down today. When Gmail has any failure my twitter stream goes nuts. Facebook collapses often. There is one thing people should keep in mind: Building Resiliency and Survivability into a...

VZ One Year

In an ironic move, VZ ends one year contracts at the same time it tells its Channel that it will only be paid commissions on year 1, even when they sell multi-year contracts. So VZ CEO Ivan says, "HA! Take...

It Finally Happened

Level3 finally buys Global Crossing for $3B including assuming $1.1B in GC debt. This is a merger that the industry has expected for some time. Honestly, I don't see how it works, because it's about synergies. My favorite word, because...

A Failure to Communicate

In the Agent space, many non-telco vendors (like Conferencing and Hosted PBX providers) have tried to get traction. Sales traction from this independent sales force. It isn't going well.Agents (and VAR's) spend about 80-99% of the work week in the...

What is a Master Agent?

A buddy of mine and I have been having a conversation for about a month about Master Agencies. We are trying to decide if there is a standard definition for the term. Generally, a master agent has direct contracts with...

A CDN With Channel?

Image via CrunchBase Highwinds is a CDN player out of Florida. The only reason I know them is that I track tech funding in Florida. Highwinds had a booth at the Channel Partners Expo, which made me scratch my...

Go Abroad

The last year or so has seen a fair amount of agent interest in global connections. The world is flat, right? Globalization and all that?Level 3  - Can do IP-VPN and E-1s in the UK, plus international MPLSACC Business - International...

InterNAP Changes Channel

Last week, InterNAP sent a letter to its Agents announcing that InterNAP's Indirect Channel program would be changing.  The new model reflects a more Master Agent centric program which will add an additional layer of support for Agents.  In the next few weeks, all InterNAP Agents will...

Super Charging the SIP Trunk

I was on a panel about Supercharging the SIP Trunk Sales by Broadvox. It sounded similar to the panel I did at CVX West 2010 on Upselling the SIP Trunk sale. This one had to go a little more basic...

The Number from Above(Net)

Here is AboveNet CEO Bill LaPerch presenting the business numbers to the channel partners at their private event at the CP Expo in Vegas this week. AboveNet has some interesting numbers:2400 lit buildings including 450 data centers1400 customers, most...

How Important is Retention?

For service providers who understand the cost of customer acquisition, retention is an important metric. In fact, Wall Street calls it churn. It has to remain under 2% to be considered under control. For agents, retention is just as important. While...

A Revolutionary Agent

An interview (12 minutes) with Yvonne Fry of the telecom agency, Lines of Communications, who recently launched Revolutionary Strategies.  Fry is an example of an agent who is making the shift and adapting to the current changes happening in telecom. Here's...

Level3 Channel Update

Yesterday on its partner call, Level3 rolled out Level 3 Business Partner University. Most carriers that I have spoken with understand that educating the Channel is the key to revenue growth. “This training platform was designed to make these self-service...

Agent Podcast: Evan Gillman

A 22 minute conversation with my fellow agent, Evan Gillman of TransitBroker in NYC. We talk about the TCA's certification program (CTP), the value of the agent, carrier consolidation, energy brokerage, and Cogent.  I know that it is a long...

Agent Open Call

I am a Certified Telecom Professional now. On the TCA Open Agent call this Friday at 4 PM, we will be talking about CTP, tips and tricks, and trends that will affect Agent revenue. Register today here. This is the...

2011 Will Be Tough

Several Carriers have notified agents that in 2011, they will be "managing to their contracts". "Some Carriers are having monthly reviews with their Contract Divisions to see which Agents are not meeting their obligations. While most Carriers were open to...

Congrats to AT&T Partners

AT&T announced the 2011 AT&T Business Solution Provider Champions. There are only 3 Gold winners: Cydcor, Presidio and Spearhead. One of the Bronze winners, JBS of Orlando, I have known for quite a few years. Congratulations to these companies because working...

Verizon Changes Commissions

Shockingly, Verizon has dramatically changed their commission structure for 2011. The changes are effective for all orders issued into Verizon's legacy system after 1/1/2011. Commissions have moved from a Residual and Acquisition structure, to an all Acquisition (up-front) structure. Commissions...

Changes in Customers, Changes in Attitude

In an article by Gary Kim, Matt Bramson, Inphonex chief marketing officer, sais some interesting things about telecom sales to SMB.Bramson suggests that “People also increasingly are comfortable configuring their own solutions and are used to getting support from user...

TCA Announces Agent Education Series

The TCA (Technology Channel Association) is a trade association for the Indirect Channel. It's prime mission is education. The TCA has been holding monthly peer-to-peer webinars, allowing members to teach members about various topics and services (since April of...

The Customer Comes First

My interview with fellow agent, David Goodwin of ATC, about the changes in the Agent business in the last 10 years. We talk about Total Telecom Spend, Lifetime Value of the Customer and One Throat to Choke as business terms...

The Winds of Change on The Channel

The last six months has seen many channels at the Channel Chief level at XO, Level3, MegaPath, and other carriers. Also, the M&A has resulted in a tumulus time for The Channel. Qwest and CentruyLink. Embarq and CenturyTel. New Edge...

A Brief Talk with XO's Tom Gorey

Here's the last interview of 2010 with Tom Gorey, Vice President Channel Strategy & Development at XO Communications. Gorey is an active member of TCA. He and I have had a few chats this year about educating the Channel...
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