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Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

agents tag

Drill down on agents search:

25 result(s) displayed for agents (201 - 225 of 234):

Telecom is Broken Part II

Amid phone calls with agents who are in a struggle over commission payments with carriers, I have been speaking with finance companies about telecom stocks. Lots of debt out there. Not really enough revenue to cover most debt. The other...

The Energy Game

Did you know that as an agent you can broker energy? Paetec is plugging agents into the energy business - after it purchased an energy broker. I know a couple of agents that have been in the energy business for...

Times They are Re-Channeling

At the Channel Partners Expo, on individual calls with agents, and on a conference call with a bunch of agents today, I noticed something big: the Channel is shifting. I have known for a while that VAR's would replace the...

Top 3 Reasons its Hard to Sell SAAS

Software-as-a-service (SAAS) is the new buzz in 2009. Salesforce.com hit a $1B in sales so its the poster child. Google is the other golden child of SAAS pushing is Apps and Gmail to businesses. For me, even hosted email is...

Can You Guess the Carrier

Telecom is broken. I can't remember the last time an order went smooth. Well, wait, I can actually, it was a BellSouth Metro E. The REUC order center for BellSouth FCC circuits really knows how to work an order. For...

Correction on Airband

As it turns out, Airband is NOT leaving the Indirect Channel altogether. My source corrected me that Airband did let two channel managers (East and West), but  that these C.M.'s were not making their numbers. Airband did retain the channel...

AT&T Striking and Hiding

It looks like AT&T is heading for a strike. Most people at AT&T I know have already been cross trained (I use that term loosely) to handle union jobs. A wholesale account manager will be heading to Michigan to be...

What Would You Do?

Let's say you had a Channel Manager who only checked email twice a day: 6 AM or 7 PM. Nothing in-between. You couldn't get much response out of him outside of that. It's affecting your ability to get quotes and...

When the Agent Contract is Broken

At the Channel Partners Expo in Vegas last week, I helped man the booth for the newly formed Technology Channel Association, a non-profit agent association that was formed to create a community for best practices, a code of ethics, and...

Airband Says Bye-Bye to Channel

This was in my email inbox today: Airband has decided to move in a direction which doesn't require Channel Managers. In this economy, tough decisions have to be made, in an effort to reduce SG&A expenses I will no longer...

Working Channel Partners in Vegas

 When you attend the Channel Partners Expo in Vegas, you have to bring your A game. (Rich Tehrani who is doing Channel Partners and CompTel is in a whole other league!)  There are meetings from morning till evening. Parties and...

SAAS for Agents

The first SAAS vendor I remember seeing at Channel Partners was nGenX, a subsidiary  of Lightwave Group. nGenX was offering Microsoft Office on-demand as a white label product for agents to sell for commission. Next up for agents and VARs...

6 Questions when Choosing a VoIP Provider

If you are a channel agent or a VAR or a service provider looking for a VoIP Provider to be your VoIP provider, there are 6 questions to think about:Do you want to White Label, wholesale or a retail package?Will...

Commission Dinging

Should an agent's commission get dinged when the carrier issues a credit over an outage or SLA issue? I have two cases of this happening right now. In good faith, I sold a circuit that the carrier gave me permission...

More Agents or Lift the Ones You Have?

If you are a carrier or a Master Agent, do you need more agents or do you need to give a lift to the ones you have?There's a sales management theorem that when you use Pareto's Principle, you should spend...

VAR's Optimistic

"Nearly one-third of VARs (value added resellers like Cisco certified IT shops) are planning to grow their businesses in excess of 15 percent in 2009", according to CRN.The most interesting quote was not about the importance of Managing Cash Flow...

Top 5 Ways to Improve Agent Training

Agents are paddling like a duck in a pond to stay afloat. Always have been, but moreso now.  Many companies are wondering how to get Agents to sell their services. (I get this daily). Here's some thoughts:Agents spends all day...

Agents Need to Morph into a VAR

It is getting tough out there, as the news keeps repeating as nauseum.Businesses are laying off and closing. If you can maneuver in this environment, then opportunity awaits. No I haven't been drinking. Let's examine things.Layoffs means companies have to...

Dave's Advice to Agents

Dave Rusin, CEO at AFS, has some advice on his blog for agents (or on xchange). I agree with this one point: "If I were an agent of any sort, I would focus on carriers that have competitive sustainability." However,...

Customer Retention is Job 1 for Agents

I blogged to my clients this morning that they need to be spending their time on customer retention as much as on acquisition. Then I got my Monday morning email that stated:CUSTOMER RETENTION - If you aren't talking to your customers...

The Road Ahead: Telecom Agent Keynote

I was lucky enough to be chosen to give the keynote for TMC's Telecom Agent Day at the Internet Telephony East Expo in Miami Beach on Feb. 3. The Road Ahead:  So you want to know what tomorrow has in...

IT Industry Groups Announce Membership Agreement

MSP Partners, an alliance founded by Cisco, Ingram Micro, Intel, Level Platforms and Microsoft, and supported by Autotask Corporation, EMC, HP, Kaseya and Xerox, with the active participation of over 15 other leading IT vendors, and thousands of solution providers...

RapidLink Data Center Opens

Rapid Link, Inc. opens a 3000 square foot data center north of Atlanta at Spaghetti Junction in Doraville, GA.  Rapid Link's data center will have access via fiber and wireless.The first customers will be moving into the space in January,...

Agent Association on the Move

The Technology Channel Association, a non-profit trade association for indirect sales agents, has hired CMA Association Management to run the day-to-day functions of the association.. This announcement coincides with the launch of the Agent Committee, consisting of Emmett Tydings of...

On a Qwest for Less Comp

Qwest decreased the compensation to its channel program by about 10%, which one master agent said was "bad, but it could have been a lot worse." The big kicker is the provision that agents can no longer get paid for...
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