backoffice tag
6 result(s) displayed for backoffice (1 - 6 of 6):
Broadsoft Goes Direct?
When I have spoken to Broadsoft customers, there has often been speculation that Broadsoft would have to go direct. The hope at the Cloud Communications Alliance was that all of them would be merged into one retail company. Did something...
Is the Transactional Agent Model Sustainable?
This was a topic in Chicago last week: Is the Transactional Agent Model dying? It isn’t dying because the telecom business is such a commodity. Dumb pipes will always be a commodity. That’s why managed servcies was invented. (Unfortunately, that...
Starview Talks Prism
Starview CEO David Walsh talks to me about PRISM, the SAAS OSS that Starview is offering to VoIP Providers covering toll-free numbers, DID’s, origination, LNP, CNAM, E-911 and even SMS. Starview also offers a white-label Hosted VoIP solution also activated through...
What is a Master Agent?
A buddy of mine and I have been having a conversation for about a month about Master Agencies. We are trying to decide if there is a standard definition for the term. Generally, a master agent has direct contracts with...
Why Should an Agent Rep Your Stuff?
Many telecom execs think that agents are a free sales staff. I get calls all the time from people that want me to rep their services. I'm certain other agents do as well -- and master agents more than anyone.Here...
IMS isn't Killing It
In a discussion on LinkedIn, it seems that IMS (IP Multimedia Subsystem) isn't killing it in terms of measuring up to the hype. According to Ericsson, an IMS proponent and vendor,"IMS is defined by 3GPP/3GPP2 as a new core and...
