The FCC wouldn’t have spent so much time this year on Bill Shock if it wasn’t a growing problem. The other billing problem is cramming or third party billing to your phone bill. Again so big that the FCC had...
Cramming is when the carrier’s bill contains unauthorized fees (either on cellular or wireline bills). The FCC explains it in detail here.One agent has been quoted in CNBC and USA Today about cramming.“With today’s economy, where employees are often doing...
Masery was bought by ABRY Partners. No word on AboveNet yet.A group of tech companies - including RIM, Google, Microsoft, EMC, Sony, Ericcson - bought the Nortel patents for $4.5B.Top ISP's - AT&T, Verizon, Comcast, TWC and others - have...
The FCC is working on the ATT-T-Mobile merger. The FCC is still monitoring Broadband and the Media. Looming over the Agency is the issue of Inter-Carrier Compensation, which Google weighed in on today by saying that the Tail is Wagging...
Two resellers merged: GLOBALINX Purchases TMC for 'Robust' Agent Channel. GLOBALINX is an IP reseller. TMC is a TDM reseller. Should be interesting to see how the Bell-heads work with the Net-heads, since the thinking is way different (and so...
Speaking with several agents, service providers and employees of carriers, I get the feeling that billing issues are more frequent today than ever before. I kind of joke that the ILEC's purposedly bill wrong to gain a 10% revenue increase,...
Freeside Internet Services, Inc. is the company behind the open-source telecom billing system named Freeside. Peter Bowen was named President and CEO on January 1, 2010. Ivan Kohler steps down as president but remains as the chief architect for the...
AT&T terminated the CallVantage service in November. Not only was porting the number out of CallVantage a challenge, but they continue to send me a bill for a service that they terminated! I can't log in because the phone number...