Yesterday, I noticed that Clearwire has a corporate store in the International Mall. It sells just 4G data options - not even Sprint services too. I thought Clearwire was supposed to just stick to wholesale for their investors? And...
Image via Wikipedia Amazon Web Services including EC2 is down today. When Gmail has any failure my twitter stream goes nuts. Facebook collapses often. There is one thing people should keep in mind: Building Resiliency and Survivability into a...
“Level 3 is committed to the Indirect Channel from the top down and is creating a culture that complements our Business Partners and strategic alliance relationships. The long-term success of theIndirect Channel is critical to the company’s financial objectives and...
In an ironic move, VZ ends one year contracts at the same time it tells its Channel that it will only be paid commissions on year 1, even when they sell multi-year contracts. So VZ CEO Ivan says, "HA! Take...
Level3 finally buys Global Crossing for $3B including assuming $1.1B in GC debt. This is a merger that the industry has expected for some time. Honestly, I don't see how it works, because it's about synergies. My favorite word, because...
In the Agent space, many non-telco vendors (like Conferencing and Hosted PBX providers) have tried to get traction. Sales traction from this independent sales force. It isn't going well.Agents (and VAR's) spend about 80-99% of the work week in the...
In an article in ChannelPartners magazine, Master Agents discuss how all their future growth will come from VAR's. Carriers are chasing VAR's for any growth in Channel numbers. Where does that leave the Agents?Well, Agents can partner with VAR's...
A buddy of mine and I have been having a conversation for about a month about Master Agencies. We are trying to decide if there is a standard definition for the term. Generally, a master agent has direct contracts with...
Image via CrunchBase Highwinds is a CDN player out of Florida. The only reason I know them is that I track tech funding in Florida. Highwinds had a booth at the ChannelPartners Expo, which made me scratch my...
The last year or so has seen a fair amount of agent interest in global connections. The world is flat, right? Globalization and all that?Level 3 - Can do IP-VPN and E-1s in the UK, plus international MPLSACC Business - International...
Last week, InterNAP sent a letter to its Agents announcing that InterNAP's Indirect Channel program would be changing. The new model reflects a more Master Agent centric program which will add an additional layer of support for Agents. In the next few weeks, all InterNAP Agents will...
I was on a panel about Supercharging the SIP Trunk Sales by Broadvox. It sounded similar to the panel I did at CVX West 2010 on Upselling the SIP Trunk sale. This one had to go a little more basic...
From the Netwolves newsletter comes a story about 2 carriers teaming up and helping an Agent make a big sale.Customer has multiple locations and wants Ethernet Service in all of their sites. They want the carrier to provide fully managed...
So at ChannelPartners Expo in Vegas, it was interesting to see Broadsoft with a booth. Broadsoft customers - Momentum, Telesphere, Simple Signal and others - were exhibiting, but Broadsoft is bringing Hosted PBX knowledge and marketing directly to the...
A podcast interview with Farzin Arsanjani, President of HyperOffice, discussing the opportunity for VAR’s in the Cloud. HyperOffice is a SAAS provider that recently released a white paper that focuses on reseller opportunities in cloud messaging and collaboration, one of...
An interview (12 minutes) with Yvonne Fry of the telecom agency, Lines of Communications, who recently launched Revolutionary Strategies. Fry is an example of an agent who is making the shift and adapting to the current changes happening in telecom. Here's...
Yesterday on its partner call, Level3 rolled out Level 3 Business Partner University. Most carriers that I have spoken with understand that educating the Channel is the key to revenue growth. “This training platform was designed to make these self-service...
I am a Certified Telecom Professional now. On the TCA Open Agent call this Friday at 4 PM, we will be talking about CTP, tips and tricks, and trends that will affect Agent revenue. Register today here. This is the...
Several Carriers have notified agents that in 2011, they will be "managing to their contracts". "Some Carriers are having monthly reviews with their Contract Divisions to see which Agents are not meeting their obligations. While most Carriers were open to...
AT&T announced the 2011 AT&T Business Solution Provider Champions. There are only 3 Gold winners: Cydcor, Presidio and Spearhead. One of the Bronze winners, JBS of Orlando, I have known for quite a few years. Congratulations to these companies because working...
Shockingly, Verizon has dramatically changed their commission structure for 2011. The changes are effective for all orders issued into Verizon's legacy system after 1/1/2011. Commissions have moved from a Residual and Acquisition structure, to an all Acquisition (up-front) structure. Commissions...
In an article by Gary Kim, Matt Bramson, Inphonex chief marketing officer, sais some interesting things about telecom sales to SMB.Bramson suggests that “People also increasingly are comfortable configuring their own solutions and are used to getting support from user...
The TCA (Technology Channel Association) is a trade association for the Indirect Channel. It's prime mission is education. The TCA has been holding monthly peer-to-peer webinars, allowing members to teach members about various topics and services (since April of...
I was shocked last night when I read that VZ had purchased Terremark for $1.4B. It reminded me of MCI Worldcom buying Intermedia just to acquire the Digex assets. It really is all about Cloud these days! Rackspace and...
My interview with fellow agent, David Goodwin of ATC, about the changes in the Agent business in the last 10 years. We talk about Total Telecom Spend, Lifetime Value of the Customer and One Throat to Choke as business terms...