The last six months has seen many channels at the Channel Chief level at XO, Level3, MegaPath, and other carriers. Also, the M&A has resulted in a tumulus time for The Channel. Qwest and CentruyLink. Embarq and CenturyTel. New Edge...
Here's the last interview of 2010 with Tom Gorey, Vice President Channel Strategy & Development at XO Communications. Gorey is an active member of TCA. He and I have had a few chats this year about educating the Channel...
It looks like EarthLink won the auction for ONE Communications, the CLEC with a HQ in New England and network in Mid-Atlantic, Midwest and New England. EarthLink will pay $370M for ONE including $285M of debt.EarthLink Business will end up...
A mandatory webinar on ETF, Contract Termination and Shortfall Charges today. The ILEC starts out by blaming tariffs for the clunky processes that require Agents to spend so much time and effort every single move, add, change and even upgrade....
On the Board call for the TCA (Technology Channel Association) discussing the the next step in the evolution of the Certified Telecom Professional (CTP). The exam (and certification) is just $199 for member agents (and member VAR's) of TCA. Employees...
The TCA's Certified Telecom Professional Program has officially launched. (See here). It costs $199 to take the exam. Why should you?One reason: Differentiation.Why do people take any certification? Mainly to differentiate their knowledge from the hundreds of others running around in...
The only non-profit trade association for telecom agents and VAR's, the Technology Channel Association (TCA) has launched a new and voluntary Certified Telecommunications Professional (CTP) program! This program will advance Agent business relationships and energize the indirect sales channel by: Providing...
I've done a couple of webinars lately for VAR's and Agents about the Cloud. I think that between SAAS and Cloud, vendors are forgetting that they are selling applications. I think the disconnect right now is that Agents aren't comfortable...
As an Agent are you actively working to retain your customers? Are you working on renewals for contracts ending? If not, commissions will end and the account will be taken over by a corporate salesperson.“When a MetTel account falls into...
On LinkedIn (in the Hosted PBX group), the question was asked, “What’s the biggest challenge you face selling your solution to end users and/or channelpartners?” Here are some of the answers.Can the end user trust the service delivery of...
At Microcorp agent show today, one regional GM was explaining that the corporate mentality is that it is more expensive to sell via indirect than direct. I was flabbergasted.The reasoning is that on year 2 and 3, when the carrier...
Microcorp is a master agent that I have dealt with since 2003. Their agent conference is this week. The focus is on Get Away from T1. Well, that’s not the official theme, but that is the message.It started with a...
Broadvox and Cypress acknowledged the merger rumors on Thursday, announcing that they were still working out the details of the merger. (TMC broke the story here). Both companies wanted to assure customers that it will be business as usual.Executives told...
I was on a Cloud panel for Comdex Virtual for VAR’s. (You can see that Nov. 16-17, 2010). And I am moderating Demystifying the Cloud for Agents at Microcorp One-on-One on Monday morning. Then I will be presenting Put Your...
And so the VoIP Consolidation continues. (This is a good thing for two reasons: I need something to write about and this industry has too many players mucking about.)Rumor has it that Broadvox has inked a deal to acquire...
Last week we saw restated guidance from Equinix about revenue for the year. All the sector stocks tanked, even Savvis although it raised its revenue estimate for the year.One thing that stock pickers don't understand is, um, the business that...
I moderated the panel at ITEXPO about The Importance of Bundling for Stickiness with Cbeyond, Broadvox and Tele-Pacific. If a carrier has a bundle and it looks like every other bundle, it quickly becomes a commodity that is sold on...
I was speaking to an IT shop owner this morning who will be attending SMB Nation in Vegas in a couple of weeks. His worry is How Do I Make Money From The Cloud?Agents have a similar worry. One reason...
So I gave my talk today about Net-Heads versus Bell-heads at CVX (Channel Vision Expo). There is a shift happening in the telecom world. Not only is the world of IT and the world of Telecom blending, but technology is...
If you are a VAR or telecom agent about to pick out a strategic partner to be the VoIP Provider that you work with, here are some things to ask the execs.Are you a CLEC? It isn’t a requirement to...
At the ChannelPartners Expo in DC this week, the Technology Channel Association (TCA), a nonprofit trade group for the indirect sales channel, held its second Channel Chief Summit. This member only event is a chance for the channel executives...
Just as Switch-and-Data became Equinix, the channel program was shuttered. Well, COLOTRAQ is here to pick up the slack. COLOTRAQ has launched its master agency for colocation and managed hosting. Officials with Colotraq said that the new master agency empowers agents...
Just learned that Craig Schlagbaum is leaving Level3. Craig has been a champion of the Indirect Channel since he arrived at Level3 in 2004. As a Vendor member of the Technology Channel Association, Craig has been a thought leader helping...
MegaPath just completed its three-way merger with Covad and Speakeasy. I had some questions for the company and Rich Sabin, Director of Marketing, was nice enough of answer them. 1. Now that Speakeasy, Covad and MegaPath are one organization,...
Actually, I don't get a rash from the Industry but from a large portion of the people in my Industry. There are so many changes happening right now - every where. Our Industry is experiencing so many factors: declining prices,...