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| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

cloud communications tag

Drill down on cloud communications search:

25 result(s) displayed for cloud communications (1 - 25 of 81):

Oh, the Promise of UC

"Research released by MDS noted that 75% of IT and telecom decision-makers were actively seeking to move towards a UC infrastructure sometime in the imminent future."[source: CV] According to an Infoweek survey, "more companies are using Unified Communications than...

Sales is Transitioning, Are Salespeople?

Insurance companies had to learn how to sell in today's marketplace, too. (See GapingVoid here.) It is the age of the smarter conversation. Sales has to be about the business and its goals and outcomes. Otherwise sales cycles will...

The Dip for Channel Partners

In the Art of Charm podcast with Seth Godin is a good listen, especially when Seth explains The Dip (at 8:30). On the pre-med school path in college, The Dip is Organic Chemistry. You have to pass it in...

Edgewater-Metaswitch UC Study

I was on the Edgewater webinar yesterday where John Macario was presenting the Edgewater Hosted PBX/UC study data. Edgewater surveyed 1250 businesses about PBX, HPBX and UC. The data was good. Metaswitch's Chris Carabello also presented. I found it...

Did You Make It?

IHS Infonetics' Hosted Unified Communications Scorecard came out. I have to wonder how they score this. I know from my own work that I only discuss and write about companies and products that I know about. (It is why...

Citrix and Grasshopper Make a Good Pair

Citrix has many products - DaaS, NetScaler, ZenApp, SingleSignon and the GoTo suite of products: GoToAssist, GoToMyPC, GoToMeeting, GoToTraining, GoToWebinar, Podio and ShareFile. Citrix is firmly in the cloud, collaboration and remote worker space. Nabbing Grasshopper was probably a...

Customer Experience is the Next Level

Saw this today from Evan Kirstel: "Accenture and Alcatel-Lucent Helping Telefonica Enhance Experience For Consumers in Europe and Latin America". The strategic partnership between Accenture and ALU combines the PS of the consulting firm with the hardware of ALU....

Vonage Buys Simple Signal

Big news yesterday at the CP Expo was that Simple Signal got acquired by Vonage. The Big Cheese seemed thrilled. "The deal to buy privately held Simple Signal (and its 1,600 customers, not counting white-label partners) is for $25.25M...

Some More Studies and Stats

In 3Q 2014, Verizon "global enterprise revenue declined $155 million or 4.4%. Revenue declines in legacy transport services and CPE continue to outweigh growth in newer and more strategic applications which are smaller in scale," said VZ Comm CFO...

3 Reasons UC Deployments Fail

Just getting ink on a Unified Communications deal is just the beginning. So many deployments go wrong or worse the company doesn't leverage the value of the platform enough to justify the purchase. The users aren't using it! One...

A Quick Marketplace View

SkyMall declared bankruptcy. Radio Shack is on the verge of bankruptcy, like so many retailers who didn't pivot - Kmart/Sears, JCP - even Macys is reorganizing. The price of crude oil is $45 per barrel today -- as Saudi...

Can You Find the Bestseller Effect?

In the world of telecom - T1's, broadband, WAN - we know who the buyer is and why he is buying - or we assume it based on experience. (Maybe we should stop assuming WHY they buy?) But in...

What Business Are You Really in?

For the Cloud Comm providers, it seems like they are in every business except VoIP. They are phone (handset) purveyors, network operators (for all the circuits they provide), tech support, software integration, network monitoring and a host of other...

The Not Unusual Alteva Dilemma

A private equity group that owns 6% of Alteva made a play to buy it all and take it private. That move failed. The most interesting comment Rob Powell made was this: "[Alteva] has been seeking a future in...

The Next Step in UCaaS

The numbers are in - Infonetics: PBX market down 6%, Unified Communications up 31% from year ago - Hosted PBX or UCaaS is growing. Well, sure, from zero to a couple of hundred million in ten years. Yet we...

3 VoIP Studies to Skim

I like the responses when you survey your Everyday Jack and Jill. In this Survey: What Do People Really Know About VoIP? 'It may seem that what the average consumer knows and doesn't know about VoIP isn't very relevant...

Cloud, Cloud, Cl...Shut Up!

Continuing from yesterday's Access is Still Pretty Good, Microsoft is trying to coach its partners on how to sell cloud services (like Office365) since it is different than how partners were selling Hosted Exchange and Small Business Server. Microsoft's...

Access is Still Pretty Good

At all the shows, it is cloud this and cloud that - a bunch of doom and gloom on legacy telecom. I am calling bullsh!t to that right now. The LD business is still making money (especially in Canada)....

What Cloud is Supposed to Do

From Level3's blog: "Google found that 81 percent of U.S. respondents believe that implementing Cloud technology will improve employee productivity and 71 percent felt it would reduce the time required to bring new products and services to market." More...

TBI Adds Voxox, MicroCorp Adds Alteva

I have written before about how crowded the Hosted Voice sector is. Apparently, that was a signal for master agencies to add more VoIP players. Voxox signed up with TBI, who recently signed 8x8 to an extensive portfolio of...

The Load on Cable

Yesterday, I wrote about how if your Netflix is buffering on your broadband connection, then how can you expect VoIP to work. I wanted to add to that post because I don't think that telecom salespeople (or channel partners)...

Cloud Should Transform Business

While working on a project, I keep thinking that the focus is on replacing current service - and that just doesn't make sense. Not everything that works on-premise can be jammed in the cloud and work the same. And...

One Way to Differentiate

My agent business (activity) has picked up considerably lately. Someone found me via my blog looking for a phone system that would integrate with ACT and Outlook. Doing some research, ShoreTel Sky and 3CX came up. Talking with a...

Telecom Tidbits Part 133

Master Agency Telephony Partners has re-branded as Acuity Technologies. Why the re-brand? More than just the shift to cloud, the industry will be just one - IT and telecom - "a comprehensive technology infrastructure company that can provide solutions...

Don't Be Lazy in VoIP Sales

Things must be tough over at RC, because I received an email from an RC account exec titled, "Looking for best contact". The copy was "I am doing some research on your company to determine if there is any...
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