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| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

cloud communications tag

Drill down on cloud communications search:

25 result(s) displayed for cloud communications (26 - 50 of 58):

VoIP Moves Part 296

Just a couple of interesting tidbits in VoIP to mention.One, HP says the time is now to end-of-life the VCX SMB IP-PBX line it acquired from 3Com. Last January, HP blogged that it was committed to the VCX. Until now.When...

Talking with the CMO of 8x8

8x8 has hit $100 million in annual revenue, making them one of the top 3 Hosted VoIP providers in the US. I had a chance to interview Debbie Jo Severin, Chief Marketing Officer of 8x8 this week.My first question was...

My Favorite CRM Gets J2'ed

There is a CRM system that comes with dial-in help (as the Optional VIP Sales Assistant Support of the Gold package). That's right! Salespeople can call in to an assistant that will type in the info and ask for whatever...

Is it Cloud versus Agents?

Is it Cloud versus Agents?As an Agent, I sell bandwidth and transport almost exclusively. I am learning that the Channel does not want that business. The carriers do, but on the wholesale/carrier side. No 10GB private lines. No 1GB ports....

Why Did ShoreTel Buy M5?

Recently, M5 Communications was acquired for about $160 million by ShoreTel. The premise PBX vendor had a bad quarter and caved to the pressure of Hosted PBX. Avaya, Interactive Intelligence and MITEL have hosted offerings. At some point, ShoreTel had...

Are You Going to ITEXPO?

It's just about a month away from  ITEXPO East 2012 that starts January 29, 2012. The Lowes Hotel is already sold out in Miami Beach.  I am moderating 4 sessions this time. Here they are: 2/1/2012 @ 11:00-11:45am - TRACK: Customer Engagement --...

4 Random Thoughts from a Telecom Show

Here are 4 random thoughts from the STC (Society of Telecom Consultants) today.The oil industry looks at green. When you are doing a comparison between Hosted PBX and Premise based PBX, remember that when you are moving hardware to cloud,...

How Do You Make it Rain in the Cloud?

Here at Microcorp's One-on-One event, I moderated a panel this morning about various cloud services with Level3 (CDN), Cbeyond (Virtual Servers), Intercall (Microsoft 365/Linc), EarthLink (Security), and PAETEC (Visual Messaging). It's an eclectic mix, but that should tell you that...

What To Do in Austin Next Week

Next week is the first time the ITEXPO West will be in Austin, TX. It's my first time in Austin (or Texas for that matter).Once again, ITEXPO will be the home to a lot of great content. This time I am...

Blockbuster Still Chasing Netflix

There's a lesson to be learned from Blockbuster. Blockbuster was the last standing national chain of video rental shops. It was purchased by DISH Network out of bankruptcy. Blockbuster was an example of a company that couldn't keep up with...

3 Weatherman and an Agent

At the CPExpo last night I was a panelist for the CPZ, an experiment in doing a talk show at the expo. It was 100 invitees, an open bar and 5 panelists in front of the camera - Khali Henderson,...

Hosted VoIP Valuations

NPRG Insights suggests that hosted VoIP valuations are rising. I don’t think so. I privvy to some info that points me to the fact that many valuations are based on not revenue, but what the investors want to cash out....

Alteva Acquired by WVT

Warwick Valley Telephone announced that it is acquiring Hosted UC firm out of Philadelphis, Alteva for cash and stock valued at $17 million - $10M upfront. “At closing the Company will enter into employment agreements with certain of Alteva’s key...

Moving and Shaking the Industry

Cbeyond opens up for business in Boston. Agents rejoice as they get to sell a booming brand to the SMB space in Boston. AboveNet looks to have a private equity buyer.Another fiber provider is getting an infusion of equity from...

As TV Slows, The Cloud?

As I have been spouting for a while, telcos are getting into TV (and spending billions to do it) too late. The TV market is saturated - DirecTV, DISH, cable, telco and OTT. The economy isn't helping either as people...

TDCloud Joins the Fray

We have seen the hardware distributors moving into the cloud space. We saw that SYNNEX launched Cloud SolvUC as a unified communications play. According to the PR, the first nationwide cloud UC product. Umm, just from that marketing spin alone,...

The Inexpensive Cloud

Image via Wikipedia Amazon Web Services including EC2 is down today. When Gmail has any failure my twitter stream goes nuts. Facebook collapses often. There is one thing people should keep in mind: Building Resiliency and Survivability into a...

Smoothstone Gets Bought

Consolidation continues in the Hosted VoIP space as West Corporation, which owns Intercall, Intrado and other businesses, acquired Smoothstone today for $120M. This is on the heels of InterCall, a subsidiary of West Corporation and the world's largest conferencing and...

Call Us Customer Experience

During our second conversation with Dean Parker, CEO of Callis, we talk about the exciting things happening at this Mobile, Alabama based Cloud Communications company, including the hiring of a new CTO from Deltacom and the release of a new cloud...

A VAR's View from the Cloud

Great conversation with Dan Williams of Xspedeus, a VAR (value-added reseller) who was demonstrating his white label VoIP service at SMB Nation in Vegas.  We talk about picking a cloud provider. Give it a listen....

Why Do I Have To Give You That Info Again?

Speaking with Fonolo CEO Shai Berger and I were talking last night about Call Centers and the lousy customer satisfaction. All the M&A activity creates pockets of technology and data and apps that cannot integrate easily with other pockets of...

The Hosted UC Script

I'm at Enterprise Connect (formerly VoiceCon) where the talk is all about CLOUD. (Surprise!) Cloud Communications from Cisco, Avaya, Shoretel (Untangling Complexity), Microsoft Lync, Sprint, IBM, Smoothstone, XO and Verizon. I didn't see a MITEL booth but at least 5...

VoIP Consolidation Well Underway

There's been some M&A among VoIP Providers this year but there is more on the horizon. CLEC's are looking to get in the game with an acquisition. Indeed EarthLink did just that with its quiet acquisition of STS Telecom, a...

Two More Acquisitions

According to a letter to PAETEC employees, “Earlier today, we announced plans to acquire XETA Technologies, Inc. which will dramatically expand our capabilities to serve customers with unique, equipment-based solutions nationwide. XETA is very similar to Quagga (or what we...

2011 Will Be Tough

Several Carriers have notified agents that in 2011, they will be "managing to their contracts". "Some Carriers are having monthly reviews with their Contract Divisions to see which Agents are not meeting their obligations. While most Carriers were open to...
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