COLOTRAQ CEO and Founder Dany Bouchedid joins me to discuss the state of master agents in the current telecom environment. One thing we discuss is the commission crush that is making it difficult for master agencies. Have a listen!...
As much as I grumble often about the VoIP/UC providers and their lack of differentiation, SD-WAN is going to be just as bad. It is almost a commodity out of the gate. Since most product markets are flat (think...
MSP EXPO is collocated at ITEXPO in February in Fort Lauderdale. I will be moderating one panel: "How to Differentiate Your Telecom, Managed, Hosted, and Cloud Services for Revenue Growth". The panelists will be Jim DeBald of CoreDial; Eric...
There is rarely actual discussion in LinkedIn Groups any more. If there are comments, they are undisguised pitches for companies. In this particular discussion, the reader can conclude that most people know very little about the market that they...
This was another Me-too week in press releases. It was ILEC SD-WAN week with announcements from AT&T, CenturyLink and Verizon. It was another handful of VoIP product launches. It was a handful of notifications that various master agencies inked...
At the Channel Partners Expo in Vegas, rumors are running wild. Metaswitch-Genband being settled in patent court. Polycom-Mitel cuz money. Another Broadsoft client gets bought. MagicJack (yes, magicjack) decides to over-bid in order to not be the bridesmaid again....
The FCC recently ruled that phone companies CAN block robocalls - all types - if a customer requests it. Did you know that there was an FTC Robocall Challenge in 2013. (Thanks to M. Leblanc for filling me in.)...
GENBAND and fring are looking to take some of the revenue back from OTT apps by creating an alliance for global service providers. I think they are trying to close the barn door long after the animals are gone,...
For the Cloud Comm providers, it seems like they are in every business except VoIP. They are phone (handset) purveyors, network operators (for all the circuits they provide), tech support, software integration, network monitoring and a host of other...
Microcorp just signed up 8x8 as a vendor. By my count, that is the 20th service provider that offers Hosted VoIP of some kind. 20. Some are Broadsoft based; some are Metaswitch based; and some are home brewed versions...
Tom Keating wrote a review of Panasonic's Android IP phone, model KX-UT670. It has HD Voice, speaker phone and integration with IP cameras. Tom reminds me that it's the "major IP phone vendors like Aastra, Cisco, Polycom, ShoreTel, snom, and...
I'm heading to NYC next week to attend Seth Godin's seminar. It is always worth the trip to me. From his Domino Project newsletter today, a little insight:"It happens to just about every industry, from hard drives to furniture--the insurgents,...
When I say that word - Differentiation - in a space like VoIP with 1100 providers, what does it mean?Marketing is about stories. Not stories about your boring tech, but stories about what the consumer can do with your tech....