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| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

hosted pbx tag

Drill down on hosted pbx search:

25 result(s) displayed for hosted pbx (1 - 25 of 242):

Avaya Has Fallen

News out of the Wall Street Journal has Avaya contemplating a Chapter 11 bankruptcy filing and selling off its call center unit. The problem with Avaya is it is over-leveraged, which we will be saying about many telecom companies...

UCaaS Round-Up (Tidbits 2443)

Nextiva, a Broadsoft powered ITSP, announced at their user conference that it has released a new UC&C or Workplace Comms platform that they created internally named NextOS. Nextiva has 100K SMB customers. It is surprising that they didn't make...

Tidbits #2441

Here are some interesting stories. The US presidential election is finally over. So is IPv4! GTT is buying Hibernia Networks for $590 million (mostly cash). Hibernia adds sub-sea assets to GTT's Tier 1 global network. This move also adds...

Marketing Lesson from the Election

A couple of marketing lessons from the campaign. (Non-political). If your Brand is broken, run a Branding campaign not a negative campaign. When your brand is broken -- maybe your uptime is three eights instead of nines or maybe...

Is UCaaS Growing?

The latest financials came out in the last week. Let's examine if UCaaS is growing. RingCentral Office annualized exit recurring software subscriptions (ARR) grew 39% year-over-year to $316.8 million. RC says they are growing margins and revenue, while also...

Studying UCaaS

UC is a bucket of ways to communicate - voice, video, conferencing, messaging (SMS, text, IM, chat), presence and more. Some of those buckets are shifting. Voice calls can be made through many apps (like Facebook, WhatsApp, Skype, Google...

Research Firms Missed Again on UC

MarketsandMarkets states that the UCaaS market size is expected to grow from USD 17.35 Billion in 2016 to USD 28.69 Billion by 2021, at a Compound Annual Growth Rate (CAGR) of 10.6% during the forecast period. In contrast, Transparency...

What Pain Does UCaaS Solve?

There is rarely actual discussion in LinkedIn Groups any more. If there are comments, they are undisguised pitches for companies. In this particular discussion, the reader can conclude that most people know very little about the market that they...

The SPIFF War

Money is practically free, so why not use it for a land grab? This is the premise behind the industry consolidation. It is hard to grow organically, so grow inorganically by buying competitors or new markets (like Vonage and...

UC Tidbits #2441

So many pieces of news about the UCaaS and UC&C segment that I just wanted to cover the highlights (with links) for your perusal. New ReportsWeb Global UC&C study: "The global market is gradually experiencing the transition from legacy...

Selling UCaaS as a Solution with Velis4

In this podcast with Guy Yasika, VP of Sales at Velis4, we talk about selling UCaaS as a solution. Velis4 has 3 UCaaS platforms - Broadsoft, Skype4B and Netsapiens - which offers 3 very different approaches to UCaaS for...

It Got Complicated

PRI's were easy. They are based on a standard. There were only two configurations that the gear could have. It worked 99% of the time. Now we have SIP Trunks to replace PRI and POTS. No standards. Interoperability concerns...

The Telecom Long Tails

The Telecom Channel Partner Long Tail. 95/5 off-setting Pareto's Principle of 80/20. However, effort and real dollars are spent on the unproductive 95%. That is money and energy that could go into producing partners or marketing. I talk about...

Another UCaaS Acquisition

Last week I reported some M&A here. The M&A Train keeps running. Broadsoft has bought another company. No more internal innovation (still no Slack or Skype integration either!), just inorganic moves - Transera, Lenoid and PBXL. This time BSFT...

Is Hosted PBX the Emperor's New Clothes?

Since 2004 when I started blogging, I have blogged about a hardware solution less than 2 dozen times - and not one product review. I have talked with OneAccess, a hardware company that was launching a new line of...

4 Points on Selling Broadview OfficeSuite UC

Broadview Networks started in 1996, the same year President Clinton signed the Telecom Act of 1996, which launched a trillion dollar raid on the profits of the Baby Bells. Brian Crotty, Broadview's COO, presented a webinar about their OfficeSuite...

Most Businesses Fear Change

We have been successful as a sector (if you can call it successful) by selling replacement services by saving the customer money. From $1 per minute long distance to almost free; from $1500 T1 to $199. I even heard...

GoDaddy Buys Some Voice

In a surprise move, GoDaddy is acquiring FreedomVoice of Greater San Diego, a former client and employer, for $42M plus $5M more for milestones. The CEO and his wife have been building it to sell since 2012. GoDaddy is...

Telecom Tidbits #2435

A lot going on (especially with M&A). The FCC approved the Charter-TWC-BHN merger, despite being fined for blocking third-party modems. Frontier says that the 30K people affected by the transition (and who still have issues) will get credits and...

Replaced by a Robot

There is a constant theme in some media about workers being replaced by robots. Many people think it won't happen to them. Well, it kind of already is. You know all those comparison quoting sites? Like GetVoIP and Expert...

3 Sales Strategies for UCaaS

With so many hosted VoIP companies out there -- has to be over 3000 in US and Canada - there are three strategies that these service providers can choose to sell their products through. One is to package your...

Why Do You Look at an iPhone That Way?

The promise of the iPhone wasn't that you could make HD voice calls. Actually the original promise was a beautifully designed cellphone. Then it became more with iTunes and the app store and the ecosystem. The ecosystem is the...

Channel Strategy: A Quick Look

Often I hear from channel execs that Agents aren't the future because they aren't moving to selling cloud and managed services fast enough. It is always the MSPs and VARs that will be the partners of the future. Funny...

2 Reasons It is Hard to Sell UC

Despite the numerous UC providers crowding the marketplace, the actual sales of UC seats is not skyrocketing. Companies with 25% growth like 8x8, number in the dozens, not in the hundreds. For some, it is a focus-message mess. They...

TelePacific Goes National

TelePacific announced the acquisition of DSCI yesterday. This move provides many benefits to the service provider. For one, it gives TPAC a national presence. TPAC's business (and network) is in Cali, Nevada and Texas. DSCI is mainly East Coast,...
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