hosted pbx tag
25 result(s) displayed for hosted pbx (76 - 100 of 237):
What Business Are You Really in?
For the Cloud Comm providers, it seems like they are in every business except VoIP. They are phone (handset) purveyors, network operators (for all the circuits they provide), tech support, software integration, network monitoring and a host of other...
The Expo News Update
Datapipe, a global managed IT provider, acquired Layered Tech to add to its US federal government business. Layered Tech adds security and compliance to Datapipe's managed cloud service. It is not unusual to pick off a specialty shop since...
The Not Unusual Alteva Dilemma
A private equity group that owns 6% of Alteva made a play to buy it all and take it private. That move failed. The most interesting comment Rob Powell made was this: "[Alteva] has been seeking a future in...
The Next Step in UCaaS
The numbers are in - Infonetics: PBX market down 6%, Unified Communications up 31% from year ago - Hosted PBX or UCaaS is growing. Well, sure, from zero to a couple of hundred million in ten years. Yet we...
3 VoIP Studies to Skim
I like the responses when you survey your Everyday Jack and Jill. In this Survey: What Do People Really Know About VoIP? 'It may seem that what the average consumer knows and doesn't know about VoIP isn't very relevant...
Poised to Outperform
In an article from Seeking Alpha (login required), the title just hit me - Here's Why 8x8, Inc. Is Poised To Outperform. Then you read the article which pretty much quotes press releases and you realize that once again...
Cloud, Cloud, Cl...Shut Up!
Continuing from yesterday's Access is Still Pretty Good, Microsoft is trying to coach its partners on how to sell cloud services (like Office365) since it is different than how partners were selling Hosted Exchange and Small Business Server. Microsoft's...
The UCaaS Business Right Now
I wish I knew what the UCaaS business was. The UCaaS (Unified Communication as-a-service) business is projected to be $23.34 Billion by 2019, according to MarketsandMarkets. "MarketsandMarkets forecasts the Unified Communication as-a-service (UCaaS) market to grow from $13.10 billion...
TBI Adds Voxox, MicroCorp Adds Alteva
I have written before about how crowded the Hosted Voice sector is. Apparently, that was a signal for master agencies to add more VoIP players. Voxox signed up with TBI, who recently signed 8x8 to an extensive portfolio of...
Netflix is Insight into VoIP Quality
Netflix has an ISP rating to let consumers know how ISPs are doing delivering Netflix streaming video. Netflix is involved in a fight for the last mile with the largest ISPs in the US, especially Comcast and Verizon FiOS....
A Look at ShoreTel Numbers
The WSJ posted revenue numbers from Shoretel. I am taking a guess that these would be industry average or demonstrate what all PBX vendors are seeing. ( could be wrong.) "Recurring revenues, which consist of cloud monthly recurring revenues...
The UC Install Opprtunity
When I talk to UC provider (or Hosted VoIP providers) that sell nationally, the biggest challenge is the customer install. There are a couple of national installers including Endeavor. The feedback I hear is that the current choices are...
Notes from Metaswitch Forum
Day 2 for me at the Metaswitch Forum 2014 in New Orleans. Here are some of the notes and tips: Bryan Grimm of Metaswitch says that NOW is the time for Hosted PBX sales. The Big Opportunity is now....
The Hosted VoIP Crowded Picture
Microcorp just signed up 8x8 as a vendor. By my count, that is the 20th service provider that offers Hosted VoIP of some kind. 20. Some are Broadsoft based; some are Metaswitch based; and some are home brewed versions...
What's Missing in UC?
Why do people think UC is plug and play! Was Microsoft ever plug and play? The biggest hurdle to Hosted UC installs is a competent technician on-site. Heck, even for telecom installs, a competent tech would be helpful to...
The One Pain in the Hosted VoIP Business
After spending much of this year with Hosted VoIP companies in the US and UK, I have to say that the one pain in the their business is scale. Scale means a couple of things, like finding talent to...
Hosted PBX Sales Increasing
Blame some of it on the TDM-to-IP transition, but a lot of the reason that Hosted PBX sales are increasing is due to the large number of service providers offering it. Today, CoreDial tweeted, "Sales of #hostedPBX and #unified...
The ITSP Polycom Problem
I was at the Dali Museum to see the Andy Warhol exhibit. Great piece of history, btw. The Dali rotates the art, so it was my first time seeing this painting called Telephone in a dish with three grilled...
How ShoreTel Broke M5
In February of 2012, PBX maker ShoreTel bought hosted PBX provider, M5 Networks. At the time, M5 had 2000 customers - just two thousand - with an ARPU of $2000. (That's $4 million per month in revenue, $48 mill...
Voxox Gets Original
Voxox's marketing maven, Tristan Barnum, has introduced original entertainment content as a way to get some attention for its partners and products. In a world of telecom where every booth at a show says the same thing, it's nice...
Open Note to the Hosted PBX Crowd
I was asked yesterday why I don't like Alteva, by someone who just went to work there. I don't like or dislike Alteva or 8x8 or any other Hosted PBX company. Alteva is public - like 8x8, RC, CBEY...
Ring Central and J2 are Popping
Ring Central saw a bump in the stock price in Wall Street's response to RC's earnings report. Quarterly revenue increased 37% year-over-year to $45.3 million. Total revenue was $160.5 million for the full year of 2013, up 40% from...
Does Broadsoft Have a Problem?
M5 Networks before being purchased by ShoreTel migrated from a Broadsoft platform (M6) to its own software. Sure, they had to hire 100 developers to replace the Broadsoft but still. The biggest noise out of the Cloud Comm Alliance...
ITEXPO Update
In Miami Beach, at ITEXPO, Dr. Satwant Kaur's keynote this morning centered on how technology, especially nanotech, is transforming healthcare. Robotics, sperm and magnets combine to improve conception. I wonder what that procedure is like (and how much it...
It's Good to Know Your VoIP Numbers
8x8 and RingCentral presented at the Needham conference last week. 8x8 has its investor prezo available for a look see (HERE). I wish RC and others did. Not just so I could examine the numbers in order to rank...
