hosted pbx tag
25 result(s) displayed for hosted pbx (101 - 125 of 127):
The Big Push to the Cloud
The news is awash with stuff being pushed into the Cloud. Everything is going hosted. Reading press releases, it seems that conferencing is changing and everyone is rolling out a hosted PBX solution. It's a frenzy of zombies following the...
Cloud Communications Alliance Interview
Lots of buzz this week about the launch of the Cloud Communications Alliance by a group of 8 Broadsoft based service providers. This is a short interview with Dean Parker of Callis Communications about the Cloud Communications Alliance and what...
Ever Wonder?
Ever wonder why Hosted PBX isn't sold by telcos? It's the new entrants to the voice game that are pushing Hosted PBX on to the business community.Comcast is probably the closest thing to a CLEC that sells Hosted PBX; hence,...
Is Hosted PBX Like BPM?
Business Process Management was a big concept about 5 years ago. The concept revolved around integrating business processes into systems for consistent execution of routines. (Heh! I can talk marketing speak!)Today, we have Hosted PBX coming into small and medium...
Unbelievable Response
Let's say that you are ITSP who provides white label Hosted PBX to service providers. Let's say you have issues delivering your service to that service provider. The issues are persistent. The service provider partner loses customers as a result....
Hosted versus Premise
Point-CounterPoint: Hosted Voice vs. CPE is an open debate between two bloggers: Mike Graves and Dave Michels (of PinDropSoup).Personally, I think Dave missed the boat. Two key points: CAPEX and OPEX.For CAPEX (capital expenditure), there are ITSP's that are offering a leasing package which includes the phones,...
Intelliverse Reverses Course
In November, I noted that Intelliverse was shifting focus. They are actually reversing course. Intelliverse was formerly Voicecom, a voicemail platform company. It made its money from MLM type companies, like Mary Kay, who had many franchisees who needed a...
Chasing the Points
Sometimes being an agent is embarrassing. There's the whole discussion on Phone+ about Ethics in the Channel. When I first got in the channel in 1999, I wouldn't do business in Miami, because you had to buy the business. Agents...
Winning the Battle for SMB VoIP
We had a "winning" panel at ITEXPO last week in Miami Beach discussing How do service providers win over the SMB space with their VoIP offerings?You can see the slides below. It was mainly a discussion about how VoIP providers...
Why You Are Going to Need The Channel
Hello, VoIP Providers. How are the sales going on your Hosted PBX? I'll bet you are selling SIP Trunking -- at a savings on regular PRI pricing, right? Nice. Lower the revenue while fixed costs increase.That SIP Trunk could be...
Why is selling Hosted PBX so hard?
Talking with VoIP Providers most are just selling SIP Trunking. Why do I say Just? Where's the value in that? PRI replacement service while shaving revenue off the customer bill is the reason that the telco industry is sinking.Why aren't...
Intelliverse Shifting Focus
Intelliverse is shifting its business focus away from Hosted PBX to other voice services. Intelliverse used to be called Voice.com. I think they are going back to basics. Conferencing, network messaging, and IVR.If they thought they were leaving a red...
Gary Kim: How Not to Sell Hosted VoIP
Gary Kim has an excellent blog view about How Not to Sell Hosted PBX. First, you need to sell that is Reliable, Dependable. Even before the usual pitch of: Show me your phone bill and I will save you some...
HD is like Fax over IP
In a discussion on twitter with @DougonIPcomm (that Doug blogged here), Doug is promoting the idea that HD Voice is here so buy the cheap HD Voice handsets from Polycom and Cisco now. I think he missed my point.Doug points...
Nice Folks at FusionTel
Lots of parties last week at Channel Partners Expo. It seems like it is almost 2003 again. So back to the Delano we went with FusionTel. FusionTel wanted to make a splash by having a party at the Delano. It worked...
UC is like a Gym Membership
Alex Doyle at Broadsoft pointed out a blog post from his company: Why is UC like a Gym Membership. The analogy is really about PBX systems - hosted versus on-premise. A gym is the hosted scenario and a Bowflex would...
Carrier IPT Down
FierceVoIP has a headline: Carrier IP Telephony Market off 14% in 2009. Analyst firm Dell'Oro Group sees the carrier IP Telephony market breaking out of its current slump in 2010, according to a recent report. While the group said the...
Twitter Exchange on Arbitrage
This will be a strange post but Alex Balashov and I had a Twitter exchange today about the telecom industry and its relentless pursuit of arbitrage plays. From long distance to calling card to SIP trunking, it's all about changing...
Dangling Phone Numbers
I have a problem with a dangling phone number - my home phone. It's the number that my parents, in-laws, friends, doctors, bank, etc. has - plus all those tele-marketers. My wife and I each have a cell phone, so...
IVR is Booming
Voxeo acquired IMified this week. What is IMified? IVR for IM.XO's IVR service earned an award. (BTW, agents can team up with XO to sell IVR service as an overlay).Ifbyphone is all about IVR in the Cloud.ACD and IVR are...
A Little eXpresso?
In VoIP news, M5 Networks, a Genband based hosted PBX company out of NYC, has partnered up with eXpresso, as its collaboration and file-sharing platform. The eXpresso platform is a value-add to the M5 On-Demand conferencing platform."The M5 Network phone...
The Ultimate Hosted VoIP Service
What's the perfect VoIP Service?I have seen so many VoIP Providers, I can't keep track. But that also means that the VoIP providers are not doing a very good job of Messaging, Positioning and Differentiating their offerings.The only VoIP provider...
Hosted VoIP Can Save You Money
If you Google VoIP save money, there are a million hits. There is the article, "How to Save Money with VoIP Service" with 5 lame tips. VoIP News has one titled, "15 Ways to Use VoIP to Save Money During...
Acredo Lays Off Staff
This morning on Twitter, it was announced that Hosted VoIP company, Acredo, had laid off all its staff. Acredo is the second Hosted PBX player in Orlando to axe its staff in the past few weeks. VOX also laid off...
VoIP and the Economy
VoIP originally was sold as the answer to the next wave of cost savings for consumers and especially for small business. Business phone lines have always cost more than residential lines because, in theory, businesses use the phone line more...
