Many business models are at odds with the customer wishes. Airlines want full planes. Customers don't want to be sardines and have bags checked for them.Consumers hope that not everyone is using the Internet at 8 PM. The ISPs need...
"Private lines are leased point-to-point circuits, which are used for a variety of applications including connecting enterprise locations and backhauling cell towers to mobile switching centers," according to Insight Research."The $39 billion US private line services market is expected to...
One of my coaching clients has had some issues with BYOB (bring your own broadband) ITSP's (VoIP providers) over the last couple of months. I have too. My Aastra IP phone died and I moved to an ATA, which has...
Many rural fixed wireless ISP’s meter their service for network management and costs reasons. The spectrum is finite, which means that wireless ISP subscribers can only get a set amount of bandwidth from that tower. The backhaul from the tower...
In DC, there are bills moving through Congress that will affect the ISP business.The Protect IP Act and the companion Stop Online Piracy Act (SOPA) and H.R. 1981, the ISP Data-Retention Bill.The ISP Data-Retention bill would require Internet Service Providers...
XO Communications filed comments with the FCC that some media outlets said ripped the merger of Level3 and Global Crossing. Rodrego A. Byerly tweeted that it smacked of a spurned suitor. Maybe it was. XO issued a statement that the...
Masery was bought by ABRY Partners. No word on AboveNet yet.A group of tech companies - including RIM, Google, Microsoft, EMC, Sony, Ericcson - bought the Nortel patents for $4.5B.Top ISP's - AT&T, Verizon, Comcast, TWC and others - have...
When selling cable services, it is different from selling most telco services. For one, the voice services are all digital and SIP. In many cases, voice is delivered on a separate VLAN or even physical path. (It's not a dynamically...
A CLEC filed suit against VZ for anti-trust this week. For those of you unfamiliar with operating a CLEC, ISP or OTT VoIP company, let me explain what I have seen over 11 years of servicing this industry.Ma Bell has...
At the Service Provider Summit, there were a number of keynotes. Here are the lessons that I took away. Corey Potts of VoIP Innovations spoke about Sales Management. It is a challenge to manage salespeople if there are not processes...
This will be a far reaching rant but I think that it's time the FCC (and other F-Agencies) close their doors. Really. We have a huge deficit and really you just aren't honoring your duties or worth the expense any...
I had to check the calendar to make certain it was October 1 and not April 1 when I read the headline that EarthLink bought Deltacom.Deltacom has a lot of fiber in the Southeast - 35 metro rings and 16,400...
Last week I was traveling for family and to stop into the new TMC offices. It was a beehive of activity as over 40 companies stopped in to tell their stories to bloggers, editors, writers and the video camera. I’ll...
Is Verizon getting crushed by their FiOS project?A source says that the labor force internally has shifted around so that the FiOS department is a separate stand-alone department without access from other departments. In other words, FiOS is a silo....
I'm heading over to VoiceCon at the Gaylord Palm to work with XO interviewing attendees. The question: What does UC mean to you? I'm expecting 25 different answers. (Which will prove my point).Tweetup Monday (tonight) @ 7 pm at Sunset Sam's...
Network Tallahassee, Inc. is suing Embarq (now called CenturyLink) for $10 Billion dollars in Florida Northern District Court. Network Tallahassee is suing the ILEC over persistent billing errors and other miscellaneous issues pertaining to every ISP business, whereby your vendor...
While speaking at the FISPA meeting this week, I kind of focused on sales and marketing. Why? Mainly the E-Myth. Most of the ISP owners are technical but are very uncomfortable talking about business, marketing and especially sales. One point...
The Obama Administration has nominated Larry Strickling to head the NTIA. Right now former Sprint exec, Anna Gomez, is running that department as it gets ready to disperse $4.7B in broadband stimulus money. We don't have a set plan or...
Ouch! KMPH Fox 26 reports that, "More than a dozen Web users are suing a Silicon Valley startup that created technology allowing their surfing habits to be tracked. The lawsuit was filed in federal court in San Francisco this week...
Cbeyond Reports $90.2 in Q3 Revenues, up 25 PercentSprint Nextel $600 Million of Debt Coming Due Is Only One Worry - but they have $3B in cash??? Use it to buy a cool phone - T-Mobile, AT&T and VZW are...
First there was wiretaps at the telco central offices. Then there was Sandvine and DPI (deep packet inspection) to help curb Peer-to-peer file-sharing (BitTorrent) that was consuming all available bandwidth with piracy (according to the puppet masters at the MPAA...
Supreme Court [finally] To Investigate If AT&T Is Violating Antitrust Laws With Wholesale DSL PricingTechDirt writes about the Supreme Court deciding to accept the Appeal of PacWest (now called AT&T) in its anti-trust battle with an ISP named LinkLine."A series...