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| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

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UCaaS Round-Up (Tidbits 2443)

Nextiva, a Broadsoft powered ITSP, announced at their user conference that it has released a new UC&C or Workplace Comms platform that they created internally named NextOS. Nextiva has 100K SMB customers. It is surprising that they didn't make...

Skype is Taking Share

Microsoft beat Salesforce in the enterprise SaaS market in Q2, according to Synergy Research Group. "Microsoft was only number two with 7.9% market share of the global enterprise Software-as-a-Service industry in H1 2015." Now in "Q2 2016 resulted in...

Studying UCaaS

UC is a bucket of ways to communicate - voice, video, conferencing, messaging (SMS, text, IM, chat), presence and more. Some of those buckets are shifting. Voice calls can be made through many apps (like Facebook, WhatsApp, Skype, Google...

UCaaS: It isn't All Bad News

Okay, I will stop picking on UCaaS like I did HERE and HERE and tell you about some good stuff. VOSS Solutions has been a Cisco shop for many years. Now they are launching VOSS-4-UC, a management platform for...

What Pain Does UCaaS Solve?

There is rarely actual discussion in LinkedIn Groups any more. If there are comments, they are undisguised pitches for companies. In this particular discussion, the reader can conclude that most people know very little about the market that they...

PlumUC Pipes in on Skype4B for Partners

On Microcorp's weekly agent call, the first topic was the Office365 opportunity for channel partners. (One slide from that call shows the size of the opportunity is on twitter.) I wasn't aware of how many vendors were pushing Office365....

UC Tidbits #2441

So many pieces of news about the UCaaS and UC&C segment that I just wanted to cover the highlights (with links) for your perusal. New ReportsWeb Global UC&C study: "The global market is gradually experiencing the transition from legacy...

UCaaS Tidbits #2440

SkySwitch has launched contact center-as-a-service (CCaSS) for its white-label resellers. [channel vision mag] RingCentral Enterprise with Google for Work is a new partnership. It will chase (far) behind the Microsoft suite. As expressed here, "Take Skype for Business, Cortana,...

The Struggle of the Channel Managers

One big struggle of the channel managers is to get agents to sell deeper into accounts. The providers would like more than Internet and Voice to be sold. If you have been at a master agent roadshow or conference,...

Selling UCaaS as a Solution with Velis4

In this podcast with Guy Yasika, VP of Sales at Velis4, we talk about selling UCaaS as a solution. Velis4 has 3 UCaaS platforms - Broadsoft, Skype4B and Netsapiens - which offers 3 very different approaches to UCaaS for...

A Short Set of Things that Happened

Why is GTT not announcing their purchase of RealLinx? They acquired this company over 2 weeks ago for a $13M. [source] Apparently, some of RealLinx is running Hypercom. Samsung acquires Joyent. "The Joyent team pioneered public cloud computing (and...

LinkedIn to Join the Microsoft Suite

Let's start Monday with some small transactions. First up, Blue Coat is selling itself to Symantec for $4.65 Billion. The cyber-security software company was going to go public via an IPO, but chose the private sale route, which seemed...

Most Businesses Fear Change

We have been successful as a sector (if you can call it successful) by selling replacement services by saving the customer money. From $1 per minute long distance to almost free; from $1500 T1 to $199. I even heard...

What Does Hybrid Cloud Look Like?

Every business has a Hybrid Cloud environment. Yep. Just about all of them. So all this hype about hybrid cloud is just that... Hype. Let me explain. In 2003, a business would have ACT! CRM installed on one computer....

Services Partners Should Take a Look at

Been reading a bunch of press releases about feature announcements. Yawn! So I decided to poke around and see what services that are interesting for partners. I know you don't have time to look at everything, so here are...

Musings on the Polycom Deal

So MITEL is getting bigger by buying Polycom. It had been rumored for weeks and now finally hits the news. I wonder if Polycom saw the writing on the wall that the battle is going to come down to...

It Will Be an Outsider That Kicks Your Butt

Bloomberg has an article about Facebook at Mobile World Congress and how FB looks like a competitor to telcos. FM Messenger, WhatsApp (that FB owns), SnapChat, Skype, Slack, and many other messaging apps are video and voice enabled (in...

And Who Else Got Acquired?

Who knew that Microsoft acquired 22 companies since January 2015? Here are six: Equivio, Revolution Analytics, Adollum, VoloMetrix and Secure Islands. And don't forget Swiftkey. Ingram Micro is being acquired By Tianjin Tianhai to become a part of HNA...

Uh Oh, Microsoft is Closing the Gaps

Some folks think I am picking on the VoIP space (see this post). Maybe I am. Hosted PBX started for me in 2003 when Broadsoft's second customer rolled out its platform and signed me up as their first agent....

On the Channel Hamster Wheel with PlumUC

Greg Plum of PlumUC and I had a 10 minute chat about the channel. Plum has been spending a good amount of time with MIcrosoft partners, a different segment of the channel from where I spend my days. Why...

Cisco to Spark Some BroadCloud Competition

As if it weren't bad enough that Microsoft was forcing its tech partners to become salespeople, and Broadsoft was nudging its white-label partners to the curb, now Cisco is hosting a unified comms platform. "Hosted by Cisco and sold...

End of Year News Tidbits (Part 2425)

As we end this year, there has been a flurry of "news". Sprint gave its employees layoffs for the holidays. Despite the cash from Softbank, Sprint is losing ground to T-Mobile and has little hope of catching up to...

News Tidbits Part 2923

A lot of lit tidbits popping up. If you follow me on twitter, then you may have seen some of this already. Cyber Monday crashed Target.com, but Tom Peters' fans crashed dropbox. Tom Peters put out an email to...

News Tidbits Part 2920

Alan Percy at Dialogic has a nice write up of our panel about Open Source for service providers from ITEXPO. The panel discussion with Dialogic, XO and Netsapiens was so good that I am sorry it was not recorded....

UC Trends in Q1 2015

Just back from the CP Expo in Vegas, I am still catching up and digesting what is in store for 2014 in the Channel and it looks like the Hosted VoIP space. Most noise at the show was around...
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