I see a lot of reports about the telecom space. This one by E&Y sums up the industry in 2012: "Many established players are looking for new ways to cater to consumers and enterprises by buying capability in new areas."...
On the one hand, you have the Top MSO's - Comcast, TWC, Cox, Charter, Cablevision and Bright House - taking market share rapidly, primarily due to its better broadband bargain and its willingness to build out fiber.On the other hand,...
How do you offer your broadband customers mobile access? There are a couple of options. One is MVNO, reselling cellular data cards to your customers. This is a very expensive option. No margin, but stickiness for your bundle.Another way is...
Tuesday night was kind of the last straw. While watching CinemaNow through my LG Blu-Ray player, the movie - 30 Minutes or Less - must have stopped to buffer 10 times and actually stopped 3 times - in 90 minutes!I...
There's been some M&A among VoIP Providers this year but there is more on the horizon. CLEC's are looking to get in the game with an acquisition. Indeed EarthLink did just that with its quiet acquisition of STS Telecom, a...
I spent yesterday with an MSO Enterprise sales force training them on what SIP is and how to sell it. The key is the Value Statement. Today, there are over a thousand companies selling voice services. It comes down to what...
So PAETEC announced the 48x in the IP Simple Bundle. It’s an Allworx PBX. An interesting strategy to roll out a premise based PBX at a time when everyone is rolling out a hosted solution, even Avaya and MITEL.Come 2Q...
The MSO’s will be coming strong into Hosted UC next year. Four of the top 5 MSO’s will be rolling out Business Hosted UC services. By the time they come to market the current crop of ITSP (Hosted VoIP Providers)...
Everywhere you look, people are aghast that Google added free calling to Gmail. Big deal. (Although you should read Jon Arnold's piece on it.) Most people aren't going to strap a microphone and headset to their computer to make PC-to-phone...
As we head into the Channel Partners Expo in Vegas, we get the story of an agent being played by a carrier. Now it's not that unusual for agents to have carrier commission collection issues. There have been many stories...
This from Telephony online and the Convergence Consulting Group: The latest in an annual study of the bundled services market shows US telecom service providers are losing wireline voice customers at a faster pace and being transformed in the process...
So on Linkedin, Neal Lachman, asked if the $100 Triple Play was Viable in today's economic molasses. Neal writes:Bundling voice, video, data services for a higher ARPU was an obvious, great move when broadband services and advanced digital services were...