The Technology Channel Association has announced hitting two milestones: over 500 members and 200 members registered for the Certified Telecom Professional certification program. Those that have passed are listed on a special page. Why? Pride in being an Agent who...
"Integra Telecom has lab-certified the Fonality trixbox Community Edition (CE) IP PBX system to operate with its SIP Trunking service. The certification helps ensure interoperability and seamless operation between trixbox CE and Integra solutions" - see how specific that is?...
From a VAR:"At the risk of sounding like sour grapes, in my experience no one who has tried to use old Cisco phones and bring them current with their Smartnet coverage so they can use them on a new call...
According to David Byrd of Broadvox, agents and VAR’s need more training when it comes to SIP. As he wrote in his Wild Mushroom post, “Too often we encounter a situation where an agent sells a SIP Trunk with no...
How does an agent distinguish between five CLEC's if the channel heads of those five companies spend much of an hour saying, "I agree" and "What she said". That's what happened at the carrier executive panel at the Microcorp One-on-One...
I learned about Dimension Data a VoiceCon event. They had an interesting booth. They are a South African company doing more than $4B in revenue as a global VAR for Cisco, Microsoft, McAfee, TEM, HP, EMC, VMWare, Blue Coat and more. I didn't know...
From the carrier side, Channel executives are looking to the VAR space for growth? Why is that? Has the Agent contribution to channel revenue hit a plateau?At dinner last night, I was talking about the magic number of a tribe....
So we have a ruling against MagicJack and Ymax that AT&T won that supposedly will just require some tariff changes for MagicJack to be back in the game - collecting its $5M. There was also a VoIP traffic ruling against...
In an article in Channel Partners magazine, Master Agents discuss how all their future growth will come from VAR's. Carriers are chasing VAR's for any growth in Channel numbers. Where does that leave the Agents?Well, Agents can partner with VAR's...
I was on a panel about Supercharging the SIP Trunk Sales by Broadvox. It sounded similar to the panel I did at CVX West 2010 on Upselling the SIP Trunk sale. This one had to go a little more basic...
I spent yesterday with an MSO Enterprise sales force training them on what SIP is and how to sell it. The key is the Value Statement. Today, there are over a thousand companies selling voice services. It comes down to what...
Besides thinking Cloud, which is really just applications, there have been a few interesting product offerings from carriers. Here are some of them:Both AboveNet and FiberLight have some new fiber miles to sell.XO has almost 100 route miles of new...
If you are a VAR or telecom agent about to pick out a strategic partner to be the VoIP Provider that you work with, here are some things to ask the execs.Are you a CLEC? It isn’t a requirement to...
XO announced a SIP Savings Estimator Tool in order to help sell their SIP offerings. I understand why they do this: Bell-heads only know how to sell on price.In my head, why bother? Just keep selling PRI - SIP to the...
Expanding network into Charlotte and Raleigh was just the start of expansion for XO in 2009. XO's been adding even more services to its too-big catalog lately. (I say too big because even XO sales folks don't remember half of what they...
At VoiceCon, Grandstream had some new SIP-based gadgets including the video telephony units that VidTel is using and video surveillance gear. As TMC's Erik Linask reports here, "The first products in the new line include one- and four-port video servers/encoders...