Opening evening at UBM's BoB Conference was a panel discussion about the change in the VAR and MSP community. This is a collection of tweets about the panel discussion #bob12.Social Media (SM) , mobility, are cloud - threats to some,...
Microsoft bought Yammer for $1.2 Billion. Yammer is supposed to add Social Media to Sharepoint." Yammer now has more than 5 million corporate users, including employees at 85 percent of the Fortune 500. The service allows employees to join a...
An ITEXPO panel on Wed. discussed social media integration in the contact center. Sanjay Popli of LiveOps, Manuel Ramirez of Avaya, and Alex Quilici of YouMail spent 45 minutes talking about social media and call centers.There are five steps a...
The buzz is that email is dead. Oh, voice is dying also. And if you believe all the hype, sell your airline stocks since video conferencing and tele-presence will replace travel. “A company’s corporate website is the top source of...
Image via Wikipedia At IBM’s Lotusphere this year (Feb. 1), IBM rolled out strategies for Cloud and Social Media.IBM identified 5 ways that partners could benefit from the Cloud. They are as follows: Cloud Application Providers - deliver business...
Social Fresh Tampa was this week but I only attended the final panel on Day 2. Justin Levy (now at Citrix) resonates with me. Zena Weist of H&R Block did not. Paula Berg formerly at Southwest Airlines, now with Linhart...
What does Facebook have to do with the New New Telco model? Well, according to this blog post, Facebook has more data, connections, and users than any telco ever did (which is unfortunately true). But is it a telco? Consider...
A keynote opens a conference and a Locknote closes a conference.The Broadsoft Connections 2010 was opened by Wikinomics author Don Tapscott with his talk about the Digital Age. Our industry is aware that ubiquious broadband has changed the landscape of...
A consultant sent me a link to look at a CRM solution. (I don't know why because she was researching blogging platforms when I spoke with her Tuesday). The site is intriguing and makes some big promises: * Manage contacts...
While this whole social media thing is new and yet evolving, experts have emerged. Ninjas even. All these folks that lay a claim to knowing everything there is to know about social media. It was the same with multi-level marketing...
A colleague asked me this morning about blogging. Here is some basic info.How does this tie to my website? Is it a separate domain or just a page on my site? You can add blogging software like Wordpress to your website...
I was at Social Fresh a couple of weeks ago. It is a conference for marketers to exchange stories about social media. Here are some of my take aways:Social Media is still young yet. Even the "Social Media Gurus" haven't figured...
At TMC's ITEXPO, I moderated a panel after lunch titled How to Leverage Social Media for a Successful Marketing Campaign. Both panelists - Isaac Hazard, Director of Strategic Consulting, Mzinga; and Suzanne Bowen, VP Marketing & Business Development, Super Technologies,...
In reading about Pat Phelan giving up smoking, I saw his mention of the Philips DirectLife is making exercise and weight loss a social thing. If you like the NordicTrac, the social piece is the "iFitĀ® Live allows you to experience...
I'm in Atlanta at the Microcorp event to moderate a round table for agents centered around sales and marketing. The title is Personal Branding. How do you promote your personal brand? When selling replacement commodity items, your brand may not be...
Later this week I will be in Atlanta for a FISPA meeting. One of the sessions I am presenting is Social Media in a Nutshell. This follows my Marketing in a Nutshell session. The slides are here for your pleasure....
Last night was the WITI Tampa meeting with two social media experts - IBM's VP Sandy Carter and Tampa Bay's own Shawna Vercher. Sandy walked the audience through some social media lessons, including some homework on your Brand 2.0: Post 2 presentations...
So social media expert, Chris Brogan, blogs about Michael Goodspeed being wronged by YouTube. Since Google owns YouTube, this is the beginning of Google becomes the Evil Empire. I've been watching this happen for a while. When GrandCentral was upgrading...
IBMImage via Wikipedia has a study out about how Social networking has co-opted many minutes of traditional talking. People are communicating more things to more people than ever before, and not just by phone anymore. Internet-enabled communication models are gaining audience, attention...
I don't know how many of you are on LinkedIn or Facebook but it has been a strange couple of weeks. Before I left for IT Expo West, I was getting duplicate invites from several people that I did not...
I know that a new "social network" pops up every day. LinkedIn adds a new group every day. Facebook adds groups every day. But has anyone tried this? Zrc2.com - a 'One stop shop' for iT & telecoms professionals. ...
I don't know how many of you use LinkedIn, but they have groups you can join. I have not yet figured out a use for the groups other than you can contact other members of the group easily. There are...
Last night was the AMA Tampa Bay Presents: Interactive Media Special Interest Group. It was the third meeting about Interactive Media. Blogging, Twitter, SocialNetworks, Podcasting and Video as a means to get your message or branding accomplished. SEOIn response...