Peter : On Rad's Radar?
Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

telecom is broken tag

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The Replacements

Our Industry has traditionally been about selling replacement services for less money. That's why we have less revenue, debt, and the public is tired of hearing us pitch "We'll save you money."It's also why the Industry can't sell Cloud, Managed...

Poll: Cellphone Features

Cellcos have a tendency to shut off features in phones that they don't appreciate. We would have more wi-fi phones now, but cellcos didn't want phones to go off-net. Now that they have mismanaged their 2G/2.5G/3G/HPSA networks, they are re-thinking...

Transactional Agents Called Names

Over at CP, the transactional agents are being called Prostitutes and Zombies in opinion pieces. I find that sad considering that the Zombie comment comes from a guy who whined because he couldn't make huge commissions off call centers any...

Is it Cloud versus Agents?

Is it Cloud versus Agents?As an Agent, I sell bandwidth and transport almost exclusively. I am learning that the Channel does not want that business. The carriers do, but on the wholesale/carrier side. No 10GB private lines. No 1GB ports....

USTelecom Wants Forbearance for all ILECs

We once fancifully debated if the ILEC's would LET the cablecos get ahead just so they could get out from under regulations. This was 2006. Apparently, that was the plan.USTelecom is an organization made up of ILEC's. The org has...

The Telecom Ecosystem is Shifting Rapidly

The telecom ecosystem consists of a number of pieces: RBOC, ILEC, RLEC, CLEC, ISP, MSO, IXC, ITSP, MSP, data centers, Master Agents, Agents, VAR's. It is shifting.As carriers migrate from a commodity access business, so too must the master agents,...

What About Selling Cloud?

At The CPZ, the rest of the panel were cloud guys (VAR's and Hosted UC). This is a snippet of the conversation where the panel is talking about how transactional telecom sales are dead, long live the Cloud! People deemed...

Has Verizon Stopped Repairing Copper?

Over and over, I am hearing that Verizon has given up on copper. From repair issues to DSL to stripping copper out when FiOS is installed, the story seems to point to VZ looking to forget its copper plant.in a...

Robocalls on Notice

YEAH!!! FCC Strengthens Consumer Protections Against Telemarketing Robocalls'Unwanted telemarketing calls and texts were consistently in the top three consumer complaint categories at the FCC in 2011." I get about 3 per day mainly from Google Local (SEO) shops."The new rules...

The Telco Customer Experience

There has been some buzz on twitter about the telcos working on bettering the customer experience. Despite JD Powers awards, the average customer is not happy.Those that are still on Telco 1.0 with POTS and DSL do not have a special relationship. And...

What Does an SLA Really Mean?

SLAstands for Service Level Agreement. Basically, an SLA is the minimum level of service that a carrier will deliver to you per your agreement. It is not a guarantee or an assurance that you will get that service. It means...

The Phone System is Broken (too)

The PSTN - America’s phone network - is broken. There are two main issues that bring me to say that telecom is broken: number porting and call termination.I hear complaints from VoIP Providers (and smaller CLEC’s) all the time how...

CLEC Frustration with RCF

Two weeks. It took 2 weeks for a CLEC to tell me that they would no-bid a quote for RCF. Three phone conversations where I spelled out plainly that the customer wanted two POTS lines (analog phone lines) and RCF...

Comcast Making Waves

Big peering fight between Comcast and Level3. “On November 19, 2010, Comcast informed Level 3 that, for the first time, it will demand a recurring fee from Level 3 to transmit Internet online movies and other content to Comcast’s customers who request such...

A New Case of Huh?

So back in July, a client asked me to migrate 14 POTS lines from one location to a new office as well as take them back from a CLEC. The CLEC was a rebiller (non-facilities based) and kind of messed...

My Negative Outlook

It has been pointed out that I tend to have a negative outlook. I don't know how fair that statement is but I'll give you my view of the world. I'm an American. This is the greatest country in the...

Do You Compete With Your Channel Manager?

Lately, I have been seeing some crazy things out of Channel Managers. Do they not understand that everything comes out since we operate in a small world?I have seen this twice this month, where someone is a channel manager for...

Two Mergers

Two resellers merged: GLOBALINX Purchases TMC for 'Robust' Agent Channel. GLOBALINX is an IP reseller. TMC is a TDM reseller. Should be interesting to see how the Bell-heads work with the Net-heads, since the thinking is way different (and so...

Is Rural Wireline Profitable?

Exhibit A: Fairpoint Communications. Small rural telco merges with New England Verizon assets and billions in debt. The 3 state utility commissions were uneasy about the merger to begin with. Two years later, Fairport is struggling to get out of...

Billing is a Headache

Speaking with several agents, service providers and employees of carriers, I get the feeling that billing issues are more frequent today than ever before. I kind of joke that the ILEC's purposedly bill wrong to gain a 10% revenue increase,...

What is With the FCC?

Julius Genachowski as Chairman of the FCC did a decent job on the framework of ideas that is called the National Broadband Plan. In it, he concluded that we would need 500 MHz of spectrum to make it happen. Notice...

Just a Reminder

The masses. You know, the ratepayers, the taxpayers, the consumers. These are the people who have paid for the PSTN. These same consumers have also paid for the future broadband networks that the ILECs have refused to build despite taking...

Mobile Bill Made Simple

The first action by the FCC Consumer Task Force is to launch an initiative to help consumers avoide "Bill Shock". [Official announcement here]"The Bureau is seeking input on ways to alert consumers about potential high charges before they add up....

The FCC is Rolling

Except for Commissioner McDowell who is out after emergency gall bladder surgery, the FCC has been pumping out the info. The Broadband.gov site is pumping out info. Broadband maps, consumer speed tests, spectrum database, and the Commish's blog. (The website also...

What is the FCC Trying to Say?

The Buzz this week is the FCC's "Third Option" for some form of regulation of the Internet.This is FCC Commissioner Michael Copps' statement about the Third Option."Frankly, I would have preferred plain and simple Title II reclassification through a declaratory...
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