Peter : On Rad's Radar?
Peter
| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

telecom is broken tag

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Robocalls on Notice

YEAH!!! FCC Strengthens Consumer Protections Against Telemarketing Robocalls'Unwanted telemarketing calls and texts were consistently in the top three consumer complaint categories at the FCC in 2011." I get about 3 per day mainly from Google Local (SEO) shops."The new rules...

The Telco Customer Experience

There has been some buzz on twitter about the telcos working on bettering the customer experience. Despite JD Powers awards, the average customer is not happy.Those that are still on Telco 1.0 with POTS and DSL do not have a special relationship. And...

What Does an SLA Really Mean?

SLAstands for Service Level Agreement. Basically, an SLA is the minimum level of service that a carrier will deliver to you per your agreement. It is not a guarantee or an assurance that you will get that service. It means...

The Phone System is Broken (too)

The PSTN - America’s phone network - is broken. There are two main issues that bring me to say that telecom is broken: number porting and call termination.I hear complaints from VoIP Providers (and smaller CLEC’s) all the time how...

CLEC Frustration with RCF

Two weeks. It took 2 weeks for a CLEC to tell me that they would no-bid a quote for RCF. Three phone conversations where I spelled out plainly that the customer wanted two POTS lines (analog phone lines) and RCF...

Comcast Making Waves

Big peering fight between Comcast and Level3. “On November 19, 2010, Comcast informed Level 3 that, for the first time, it will demand a recurring fee from Level 3 to transmit Internet online movies and other content to Comcast’s customers who request such...

A New Case of Huh?

So back in July, a client asked me to migrate 14 POTS lines from one location to a new office as well as take them back from a CLEC. The CLEC was a rebiller (non-facilities based) and kind of messed...

My Negative Outlook

It has been pointed out that I tend to have a negative outlook. I don't know how fair that statement is but I'll give you my view of the world. I'm an American. This is the greatest country in the...

Do You Compete With Your Channel Manager?

Lately, I have been seeing some crazy things out of Channel Managers. Do they not understand that everything comes out since we operate in a small world?I have seen this twice this month, where someone is a channel manager for...

Two Mergers

Two resellers merged: GLOBALINX Purchases TMC for 'Robust' Agent Channel. GLOBALINX is an IP reseller. TMC is a TDM reseller. Should be interesting to see how the Bell-heads work with the Net-heads, since the thinking is way different (and so...

Is Rural Wireline Profitable?

Exhibit A: Fairpoint Communications. Small rural telco merges with New England Verizon assets and billions in debt. The 3 state utility commissions were uneasy about the merger to begin with. Two years later, Fairport is struggling to get out of...

Billing is a Headache

Speaking with several agents, service providers and employees of carriers, I get the feeling that billing issues are more frequent today than ever before. I kind of joke that the ILEC's purposedly bill wrong to gain a 10% revenue increase,...

What is With the FCC?

Julius Genachowski as Chairman of the FCC did a decent job on the framework of ideas that is called the National Broadband Plan. In it, he concluded that we would need 500 MHz of spectrum to make it happen. Notice...

Just a Reminder

The masses. You know, the ratepayers, the taxpayers, the consumers. These are the people who have paid for the PSTN. These same consumers have also paid for the future broadband networks that the ILECs have refused to build despite taking...

Mobile Bill Made Simple

The first action by the FCC Consumer Task Force is to launch an initiative to help consumers avoide "Bill Shock". [Official announcement here]"The Bureau is seeking input on ways to alert consumers about potential high charges before they add up....

The FCC is Rolling

Except for Commissioner McDowell who is out after emergency gall bladder surgery, the FCC has been pumping out the info. The Broadband.gov site is pumping out info. Broadband maps, consumer speed tests, spectrum database, and the Commish's blog. (The website also...

What is the FCC Trying to Say?

The Buzz this week is the FCC's "Third Option" for some form of regulation of the Internet.This is FCC Commissioner Michael Copps' statement about the Third Option."Frankly, I would have preferred plain and simple Title II reclassification through a declaratory...

The Numbers Don't Add Up

When Net Neutrality folks say we need competition, I laugh. Never gonna happen. Why? Competition that is just too big and powerful (for now).When Agents cry about the ILEC Channel programs, I shake my head because it has been about...

Re-Title the Internet

Last Friday, FCC Chairman Genachowski received a letter from three law professors, all experts on telecommunications law and open Internet rules. "Tim Wu (known for first popularizing the concept of Network Neutrality), Susan Crawford (former White House advisor on telecommunications...

Sprint is its own Enemy

Well, 1Q2010 was another tough one for Sprint losing $865 million. It did shave its subscriner losses to just 75,000. Offering $50 unlimited pre-paid on Boost and $70 unlimited on post-paid -- and still losing customers. How????The big issue I see...

Big Changes at the Big Bell

The agent that dragged me into Telecom back in 1999 sold his telecom agency on New Year's Eve. He was a Gold Partner for many years but met with me in November because he saw the writing on the wall....

Ill. Judge Only Smart One

Only a single judge in Illinois has the common sense to see that the Frontier-Verizon deal is very similar to the Fairpoint-Verizon deal that resulted in a bankruptcy within 18 months while screwing consumers in three states.The Herald-Review has a...

How Do They Avoid Being Just the Dumb Pipe

On LinkedIn there was a question in the Telecom Executives Business Network group: "How can a Telco Service Provider value chain defend itself from the attack by the emerging "Cloud" services? My understanding is that the emerging "cloud" services remove...

Is it the Regulatory Environment?

In a twitter exchange with Erik Cecil, former regulatory counsel at Level3, we were dialoging about the Fairpoint bankruptcy. (FairPoint aims to cut debt by two-thirds).My reply stated, "Just 2 years after the deal w/VZ to create an unstable Fairpoint...

Which Docket, Dave?

Dave Rusin is the CEO of American Fiber Systems. He is a self-proclaimed fiber bigot. He has a two part blog post about the Special Access fight at the FCC. Dave may have his dockets confused. He calls it the Special Access...
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