Ernst & Young has a report out about the Top 10 Business Risks of the Telecommunications sector. The big one is thinking voice is still going to be the bread winner. Cellcos have gotten the memo that it will be...
What is an Independent Telecom Broker? It's not the preferred title that I like for an independent telecommunications agent but some companies like it. It has variations as Agent, Consultant and Specialist, but at the end of the day the...
Yesterday the Carlyle Group bought Syniverse for $2.6B just days after buying CommScope for $3.9B.Syniverse handles about 90% of the US cellular market, taking care of back office stuff like roaming, SMS, and MMS. All growth at Syniverse is global...
I get email from public relations firms all the time. Every time I think I’m off a list, I get added to a new one. I already get a steady stream of email from clients, vendors, peers and friends in...
Business Process Management was a big concept about 5 years ago. The concept revolved around integrating business processes into systems for consistent execution of routines. (Heh! I can talk marketing speak!)Today, we have Hosted PBX coming into small and medium...
"Level3 is expanding is expanding its operations in key local markets throughout the United States. These actions are designed to provide a world class customer experience for mid-market business customers in these markets. Level 3 is launching the first phase...
Telecom is broken. I can't remember the last time an order went smooth. Well, wait, I can actually, it was a BellSouth Metro E. The REUC order center for BellSouth FCC circuits really knows how to work an order. For...
Should an agent's commission get dinged when the carrier issues a credit over an outage or SLA issue? I have two cases of this happening right now. In good faith, I sold a circuit that the carrier gave me permission...
8x8 tried the Granny Vid-Phone for a while. (Demo is here). At dinner at IT Expo, we were talking about Video Calling and Scott Wharton's name came up because he is rolling out video calling with VidTel. A name that...
Discussing the economy on telecom sales today in some parts of the South, I was led to the following: Bell-Head versus Net-Head. What, you ask. Another way to ask it is Why can some folks sell TDM/POTS/PRI and why can...
Let's examine today's telecommunications sales landscape:Case 1: If the pricing starts discounted at $9000, but ends up being sold at $2700, is there value in Telecom? Case 2: If Carrier A sells a 1GB Private line for $17K between two...
I wrote about a typical telecom sales situation about a week ago. Khali Henderson, editor of Phone+ magazine, has an editorial that talks about this type of scenario in the Channel. The conclusion of the story happened yesterday when the...
Most people that know me know I am a Follower of Seth Godin. No one else that I read regularly makes me re-think how I view business and the world more often as Godin. IN his post, How to make...
Cbeyond Reports $90.2 in Q3 Revenues, up 25 PercentSprint Nextel $600 Million of Debt Coming Due Is Only One Worry - but they have $3B in cash??? Use it to buy a cool phone - T-Mobile, AT&T and VZW are...
from today's HARO:"The Telecom Council of Silicon Valley is now accepting applications to present to their Investor Forum on December 5th, location in Silicon Valley (TBA). Over the past 6 years, 50% of presenters to our Service Provider and Investor...
There is a lot of activity in the International arena. Here are some highlights:Vodacom is acquiring Gateway Communications in West and Central Africa. C&W is partnering with Vietnam Data Communications Company and BSNL in India. France Telecom (Orange) acquired 51%...