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| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

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Drill down on training search:

17 result(s) displayed for training (1 - 17 of 17):

A Few Channel Associations

In case you didn't know, there is an association for agents, VARs, inter-connects and MSPs to get education and certification. The TCA is the only non-profit trade association for the channel. There are other associations for channel partners. CompTIA...

These 3 Do Everything Together

At a few shows, including the latest ITEXPO, the 3 big cablecos - TWC, Comcast and Charter - share a booth. One message, 3 supposed separate companies. Now they are doing training together. How? Are the systems, processes and...

So You Want an A Team

Lots of talk about hiring A Players. Companies have extensive lists of requirements now for every position - to the point that the candidate doesn't exist in real life. Let's try to remember that many of the talents, skills and...

One Promotional Minute

This week marks the completion of my third book. SELLECOM 2: Selling Cloud Services is now available in paperback from Lulu.com. The kindle version is being formatted as we speak.In the book, tthe three major themes are: what is The...

8.5 Things the Olympics Taught Me About Sales

Do you want to be a world class sales professional? I do.Do you want to win gold? I like ink and checks.Here's how to be like an Olympian.First, Set Goals. They don't get to the Olympics without Desiring it with...

Day 1 at ITEXPO

I had a couple of good conversations today. One was with Greg Plum who has embarked on a new chapter in his career at StartMeeting.com. Plum is exciting about building the channel for this start-up conferencing company for a number...

SIP Trunking Deployment Lessons by XO

XO has hired Ronan Keenan to handle their corporate social media, like the @XOComm twitter account. They put together quite the resource for SIP Trunking Deployment at Storify: SIP trunking implementation resources including videos, presentations and documents by Steve Carter,...

VARs are Replacing Agents

In an article in Channel Partners magazine, Master Agents discuss how all their future growth will come from VAR's. Carriers are chasing VAR's for any growth in Channel numbers. Where does that leave the Agents?Well, Agents can partner with VAR's...

A Look at B-Lynk

A short talk with entrepreneur Katie Butcher who founded B-Lynk a year ago. We talk about her business (training for Broadsoft and Broadworks products to VoIP providers); and about launching her business a year later. It's great to see another...

Level3 Channel Update

Yesterday on its partner call, Level3 rolled out Level 3 Business Partner University. Most carriers that I have spoken with understand that educating the Channel is the key to revenue growth. “This training platform was designed to make these self-service...

TCA Announces Agent Education Series

The TCA (Technology Channel Association) is a trade association for the Indirect Channel. It's prime mission is education. The TCA has been holding monthly peer-to-peer webinars, allowing members to teach members about various topics and services (since April of...

A Brief Talk with XO's Tom Gorey

Here's the last interview of 2010 with Tom Gorey, Vice President Channel Strategy & Development at XO Communications. Gorey is an active member of TCA. He and I have had a few chats this year about educating the Channel...

Contract Termination Class

A mandatory webinar on ETF, Contract Termination and Shortfall Charges today. The ILEC starts out by blaming tariffs for the clunky processes that require Agents to spend so much time and effort every single move, add, change and even upgrade....

Selling SIP Trunking

I spent yesterday with an MSO Enterprise sales force training them on what SIP is and how to sell it. The key is the Value Statement. Today, there are over a thousand companies selling voice services. It comes down to what...

Sales Effectiveness Review

According to a study of IT executives by Forrester, only 15% of executives believe that their meetings with salespeople are valuable and live up to their expectations. Reasons given according to the report:Business leaders (24%) don’t believe salespeople are knowledgeable...

How Long Can It Take?

If training on contracting and ordering ABN services takes more than 90 minutes (it's just over 90 minutes and still going now), how long will it take an Agent to actually get pricing, contract, and order the circuit? Is the...

So You Want Agents to Sell Your Stuff

Many companies come to me for Channel Consulting. Either they have an Indirect sales channel that isn't working or they want to start using that free sales team called the indirect agent.The Indirect Sales Channel has appeal because they don't...
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