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| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

unified messaging tag

Drill down on unified messaging search:

25 result(s) displayed for unified messaging (1 - 25 of 59):

A Big Shift Coming to Telecom

Our sector of the marketplace - telecommunications - is about to undergo a change. Yeah, we have been in a shift for a good while, but more is coming. We went from TDM to VoIP to Hosted PBX to...

UCaaS Tidbits #2440

SkySwitch has launched contact center-as-a-service (CCaSS) for its white-label resellers. [channel vision mag] RingCentral Enterprise with Google for Work is a new partnership. It will chase (far) behind the Microsoft suite. As expressed here, "Take Skype for Business, Cortana,...

Why Are You Calling Me?

Facebook Messanger is used by 900 million people in form or another (desktop, laptop, tablet, iOS, Android, Windows). Messenger already rolled out voice and video calls via the chat app. "Mark Zuckerberg announced that Messenger already made up 10...

Telecom Disruption

You read about disruption in other industries with household names like Dropbox, Uber, AirBnb and Netflix. Telecom is being picked apart the same way Craigslist started the revenue decline for newspapers. No one makes voice calls any more. It...

Cloud Comms On the Rise

Cloud based unified communications to increase by 466% in 2016 [source] Share of cloud in unified communications to rise from 6% in 2015, to 28% in 2016 [source] Interesting the news the rise in cloud communications. Actually the shocking...

Unified Hope for UCaaS

End of year buzz around unified communications (UC, UCaaDS, Hostd PBX, Hosted UC) is ramping up. All part of the predictions and trend watching for 2016. First, I have a shout out to my bud, Alex Doyle for this...

Is Mobile the Answer for UC?

I moderated a session at ITEXPO West on profitability for VoIP Providers. Mind you, one panelist was Voxvalley who is a mobile app provider for ITSPs, but it seems that everyone thinks the only way to make money in...

A View of UC from Broadvoice

Ran into an old ISPCON colleague at CPExpo in Boston, so we scheduled a podcast to talk about what his new company, BroadVoice, is up to and the state of UC. Take a listen to my podcast with Jim...

An Afternoon of VoIP News

Vitelity, a VoIP, SMS and Fax-over-IP provider, got bought by Onvoy. Onvoy got bought by Zayo. Zayo spun it off as a part of another Zayo entity (CII or Communications Infrastructure Investments). Onvoy provides tandem and transit, wholesale VoIP,...

Edgewater-Metaswitch UC Study

I was on the Edgewater webinar yesterday where John Macario was presenting the Edgewater Hosted PBX/UC study data. Edgewater surveyed 1250 businesses about PBX, HPBX and UC. The data was good. Metaswitch's Chris Carabello also presented. I found it...

UC Trends in Q1 2015

Just back from the CP Expo in Vegas, I am still catching up and digesting what is in store for 2014 in the Channel and it looks like the Hosted VoIP space. Most noise at the show was around...

UCaaS Leaders?

One more research company put out its market leader report on UCaaS (unified communications as a service or as I call it Hosted PBX or Hosted UC or just UC). New Q3 data from Synergy Research Group show that...

Dali, Picasso and UC

Last month, the Salvador Dali Museum finished up its Andy Warhol tour. Warhol and Dali knew each other. They both also knew - and were influenced by - Pablo Picasso. (For example, Head After Picasso (1985) by Andy Warhol.)...

Why I am Tired of RingCentral

Every conversation about Hosted PBX (HPBX) includes the mention of RingCentral. This company has done a fantastic job of marketing itself. So well in fact that it has been able to IPO and then go back for a second...

Notes from Connections 2014 Part Deux

More notes from BSFT Connections 2014 in the desert by friends of my at the show. These notes are from ANPI's prezo and others. It coincides with David Byrd's blog post about the best part of UC is Presence...

MITEL is Big in the Midwest

Recently I saw that Integra is one of the top MITEL partners in the US. Now I see that Frontier is deploying MITEL at Illinois Wesleyan University in a hybridsolution of analog and VoIP. It seems to me that...

A $19B UCC Business

In a CRN article, Bob Gutschenritter, director of UCC for Ingram Micro North America, was reported: "Gutschenritter said the UCC business as a whole is already a $19 billion business, with 7 percent year over year growth. He said...

The Next Step in UCaaS

The numbers are in - Infonetics: PBX market down 6%, Unified Communications up 31% from year ago - Hosted PBX or UCaaS is growing. Well, sure, from zero to a couple of hundred million in ten years. Yet we...

The UCaaS Business Right Now

I wish I knew what the UCaaS business was. The UCaaS (Unified Communication as-a-service) business is projected to be $23.34 Billion by 2019, according to MarketsandMarkets. "MarketsandMarkets forecasts the Unified Communication as-a-service (UCaaS) market to grow from $13.10 billion...

An Exchange Alternative with UC

Icewarp: I have seen them around (since 2001) but didn't really know what they did. I spoke with them at the WebRTC Expo in Atlanta. Icewarp is a replacement for Microsoft Exchange server. (All those Microsoft partners who still...

Should Hosted UC Providers Offer Network?

Stage 2 just announced a Northeast build of an MPLS network. Telesphere has one too. West IP, too. Why do these Hosted UC companies need to offer network? For some, it is a way to handle Quality of Service, which...

What is the Value Prop of VoIP?

"It is happening and no one seems interested in stopping it - that hosted voice services are rapidly becoming a commodity service," Dave Michels"According to the Telecommunications Industry Association, wireless has become the preferred voice-services option. Wireless revenue in 2012...

What is the Market Expecting?

Tuesday I was in Vegas at the Channel Partners Conference mainly for the TCA events. At the TCA Channel Chief Summit, Tiffani Bova of Gartner and Rauline Ochs of IPED Market Bridge Alliance presented research. The take away for me...

The Trouble with UC Sales

In a recent study, titled IDC MarketScape: Worldwide Unified Communications Voice Infrastructure 2011-2012 Vendor Analysis, IDC analyst Rich Costell wrote that “Customers still struggle to justify the deployment of UC and calculate its overall ROI.” The conclusion: “educating potential customers...

Metaswitch is Blowing Up

I know that the M Forum was last week, but the news is tumbling out of Metaswitch faster than I can read it. It started at CPExpo when EarthLink Business confirmed that it was going Meta despite buying STS which...
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