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| Peter Radizeski of RAD-INFO, Inc. talking telecom, Cloud, VoIP, CLEC, and The Channel.

unified messaging tag

Drill down on unified messaging search:

25 result(s) displayed for unified messaging (26 - 50 of 56):

2 More Acquisitions

Rumor from SFGate is it that Skype bought Qik for $100 million. Qik’s smartphone video streaming service has grown to 5 million users. That doesn’t mean revenue though - and Skype should know, right? Only 6% of its 124 million...

UC is on the Rise: No Kidding

Image via Wikipedia All the trends, lists, predictions are out now. Of course, UC is will see record growth and Cloud Computing too. No kidding! They are both in infancy (relatively speaking), so there is nowhere to go but...

Chat With JCurve About 2011

 Eli Johnson, Business Development Manager at J-Curve Technologies, chats with me for about 13 minutes about Broadsoft Connections 2010, Hosted UC and the obstacles that Cloud Communications providers face in the new year.J-Curve offers Hosted PBX providers an outsourced customer...

What's It Take to be a VoIP Winner?

What does it take to run a successful VoIP services company? According to Report Linker, “the biggest VoIP providers are ostensibly run-of-the-mill telecom companies. This means smaller providers must innovate and take the role of pioneers whose marketing strategy doesn’t...

J2 Buys Competition (and other M&A)

So Salesforce bought a Ruby based cloud platform company called Heroku for $212M, which my RubyonRails geeks say is a steal. Why? Marc Benioff, chairman and CEO, salesforce.com, says: "Ruby is the language of Cloud 2, and Heroku is the leading...

The Buzz on UC is Over

Gary Kim is writing about the buzz on UC being over. Last week, Gartner called UC a scam. Now Gartner is taking UC off the trend list for 2011. So has Frost & Sullivan. What's the problem? One problem is...

UC Won't Last

I started working on a post last week I titled UC Won’t Work. Today, there’s a topic abuzz about how UC is a scam.Speaking during a debate on unifiec communications at the recent Gartner Symposium in Sydney, analyst, Nick Jones,...

When the Cable Giants Wake

The MSO’s will be coming strong into Hosted UC next year. Four of the top 5 MSO’s will be rolling out Business Hosted UC services. By the time they come to market the current crop of ITSP (Hosted VoIP Providers)...

Day 1 Observations from Phoenix

I’m at the Broadsoft Connections 2010 user conference in Phoenix. The theme is Ignite Passion (for Hosted UC). These are some of my notes:Broadsoft is pushing not just Hosted PBX but services they are calling CAAS (Communications-as-a-Service). Broadsoft released BroadCloud...

The Channel and IP Comm

I presented on a webinar for the Technology Channel Association today titled How to SELLECOM Hosted PBX. We had a good turn out and many questions (which I appreciate). One question was why I would suggest that the agent NOT...

Bundling for Stickiness

Last year at Broadsoft Connections I did a panel on Bundling. Not many VoIP Providers bundle. Sure they offer Internet Access but that’s mainly for QOS. What do they offer that makes them STAND OUT? Stop being Me-too. The whole...

Net-Head Talking Coming Up

At ChannelVision Expo, I will be presenting Bell-Head versus Net-Head. I have been discussing that here and in Internet Telephony magazine since January 2009. I will be touching on that in a session titled Upselling SIP Trunking at CVX, where...

Predictions 7 Months Later

Back in December, I made some predictions in an interview with Rich Tehrani. One of them was about HD Voice. We added another Alliance slash Peering Group, but still not enough density yet for HD. I'm thinking maybe in 2012. ...

Rich Calling is Different

Google Voice rolled out a new way to look at call management. (Even though GotVmail - now Grasshopper - had a similar product for a while with far less fanfare.) Phone.com, RingCentral and other companies have offerings that are similar...

Chatting with Jon Arnold

I enjoy talking telecom, especially with other smart people in the Industry. Here are two short conversations with Industry Analyst, Jon Arnold. Jon Arnold discusses Cyber Security, but more specifically on Jon's take on the Shadow Network that he wrote about....

What Does UC Mean?

Peter Davis from XO and I walked around VoiceCon 2010 in Orlando asking people what UC means. The answers were all over the map -- and some off the map. UC is not one solution. It is a number of...

Winning the Battle for SMB VoIP

We had a "winning" panel at ITEXPO last week in Miami Beach discussing How do service providers win over the SMB space with their VoIP offerings?You can see the slides below. It was mainly a discussion about how VoIP providers...

Google VoIP

Tom Keating has a blog post about Google's VoIP Plans. (Cue the Dr. Evil laugh). What Google is trying to do, according to Google VP of Product Management, Bradly Horowitz's hints at their future roadmap when he said, "What we're trying...

Intelliverse Shifting Focus

Intelliverse is shifting its business focus away from Hosted PBX to other voice services. Intelliverse used to be called Voice.com. I think they are going back to basics. Conferencing, network messaging, and IVR.If they thought they were leaving a red...

A Profitable Bundle

This PowerPoint presentation represents the outline of what my panel was going to discuss at Broadsoft Connections. We were going to make 3 points about Marketing a Profitable UC Bundle:  Does Bundling Work; How do you sell it; What makes...

Thoughts about UC

Just some rambling thoughts on UC as I prepare for a session at Broadsoft Connections. Comments?...

UC is like a Gym Membership

Alex Doyle at Broadsoft pointed out a blog post from his company: Why is UC like a Gym Membership.  The analogy is really about PBX systems - hosted versus on-premise. A gym is the hosted scenario and a Bowflex would...

The UC Conversation Continues with XO

Tech Data's Senior Product Sales Champion for UC was at the event last night. I spent a few minutes chatting with him about his position, but couldn't really get a definition of UC out of him. Polycom and tele-presence are...

IVR is Booming

Voxeo acquired IMified this week. What is IMified?  IVR for IM.XO's IVR service earned an award. (BTW, agents can team up with XO to sell IVR service as an overlay).Ifbyphone is all about IVR in the Cloud.ACD and IVR are...

It's Not the Technology, Stupid!

Jon Arnold writes, "This year's MetaSwitch Forum provided a host of proof points that service providers of all stripes can stay competitive so long as they deploy the right technology and have the right vision for serving their customers." Time...
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