TCA

Best Channel Managers

February 3, 2012

Do you think any of your channel managers are good enough to tell other channel managers how to do better at the job? If so email their name and email and why you think they are so good. (pradizeski @ tmcnet dot com)

BTW, Regan would like some votes.

Posted in TCA, channel

Agents Need Training

November 1, 2011

According to David Byrd of Broadvox, agents and VAR's need more training when it comes to SIP. As he wrote in his Wild Mushroom post, "Too often we encounter a situation where an agent sells a SIP Trunk with no understanding of the difference between it and a PRI. This can lead to a disastrous situation. First, an agent needs to understand that the bandwidth require per phone call is more with G.711 not less than a PRI. Second, IP enabled equipment is required. This can be an IAD, IP PBX or, in the best case, the addition of an IP board or card. It is also very important to check the carrier’s interoperability IAD and IP PBX list."

Inter-Op and codecs are just a couple of things that Agents and VAR's need to learn.

Posted in TCA, VAR, agents, mpls, sip trunking

Cramming Star

October 24, 2011

Cramming is when the carrier's bill contains unauthorized fees (either on cellular or wireline bills). The FCC explains it in detail here.

One agent has been quoted in CNBC and USA Today about cramming.

"With today's economy, where employees are often doing the job of two or more people, bills are not audited as closely as they may have been in the past," according to Michael Bremmer, CEO of Telecomquotes.com. He notes that crammers often add fraudulent charges to a single business under multiple names and in varying amounts, thereby obscuring their identities and making it harder for auditors to detect.

Congrats to Mike Bremmer, a TCA agent, for the press.

Posted in FCC, TCA, agents, wireline

Conferencing is on the Rise?

September 30, 2011

Analysts often talk about predictions and trends in the marketplace. It seems except for voice, everything is on the rise: Cloud, VoIP, SAAS, mobile, social media and, yes, even conferencing.

What is driving conferencing?

The economy has something to do with it. Conferencing saves on travel and makes the sales process more productive.

Posted in TCA, agents, channel, conferencing, economy, sales and selling

Colo Agency is 45th

August 31, 2011

Inc. Magazine has notified Global Communication Networks that the firm ranks number 1,347 on Inc.'s fifth annual Inc. 500|5000. In addition, GCN was ranked as the 45th fastest growing telecommunications company in the nation, as well as one of the fastest growing companies in Florida.

Posted in PBX, TCA, agents, colocation, data center

What Did I Miss?

August 26, 2011

Besides Steve Jobs resigning from Apple (and tanking their stock), what news did I miss? Sprint is getting the iPhone in October. Won't be a big deal, I don't think.

The TCA added TelePacific, TELX, The Conference Group, NTT Americas, and PGi as vendors in the last month. We have verbal commitmemts from Comcast, EarthLink, Peak10 and QTS. Thank you to all of our vendor members for supporting not just TCA but the Channel as well. Who's next?

Vocalocity and Aptela merged. Not much buzz around it because not many people know much about either company.

I heard from both Metaswitch and EarthLink that despite buying STS and its Sylantro softswitch, EarthLink is going Meta (since Deltacom and ONE already had them in place.)

Star2Star released its StarBox 5500 IP-PBX which connects up to 500 extensions and 100 simultaneous calls.

Motorola is sell its Orthogon and Canopy business units to the private equity firm, Vector Capital.

Posted in TCA, wireless, wireline

Riding the IPv6 Wave

July 12, 2011

Correction: Verio is now just the name for the NTT hosting division.

NTT America is looking to make a big splash in the IPv6 space in the Channel. NTTA has run a global IPv6 network for quite a few years. In fact, NTTA sponsored an IPv6 Summit in 2007.

This year is the start of a push to convert over to IPv6, the latest addressing scheme for Internet devices. Why are we switching? This year marks the exhaustion of available addresses in the IPv4 space.

Posted in ISP, Internet, TCA, agents, bandwidth, channel

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